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Human Resource Management Recruiting
State / Federal Employment Law / Unemployment Exempt & non-exempt Level Sourcing / Selection /
Compensation / Policy Interpretation / Safety & Health / Onboarding / Orientation / Employee Relations /
Benefits Administration / Departmental Budget / Community Relations / Tracking / Pre-hire Costs /
HRIS / Performance Management / Motivational Pre- & Post-hire Assessments Analysis
Training and Development Retention
Training Plans / Leadership Training / Site Safety Workforce Surveys / Recognition Programs /
Program / Facilitation / Organizational Development / Employee Engagement / Promotional Opportunities /
Continuous Improvement / ILEAD Trainer Improved Working Conditions 5S
Dec. 1997 Bachelor of Science, Environmental Science, University of South Carolina Aiken, SC GPA 3.56
Developed company Handbook, procedures and processes for HR Department.
Lean/Six Sigma Divisional Champion for continuous improvement projects.
Supervisor Toolkits developed monthly newsletters covering key aspects of supervisor responsibilities such
as employee recognition, attrition management and disciplinary matters.
Development of Supervisor/Manager Communication Toolkit used to cascade management messages in a
timely and consistent manner.
North American Staff Relations Manager, Concentrix Corporation (1/2016 Present)
Responsible for multiple call center locations serving as the escalation point for HR policy application,
process management and compliance issues to ensure fair and consistent application;
Responsible for the development and implementation of corporate human resources policies and programs to
ensure compliance with governmental regulations to include FLSA, FMLA, EEO, ADAAA, and WC;
Direct HR Managers, HR Generalists and Delivery Team on conducting internal investigations for policy
violations and employee misconduct;
Facilitate effective and compliant organization restructurings to ensure legal compliance;
Provide employment law-related legal advice to HR Management team in close association with the
Company Employment Law Group;
Implementation of audit processes to ensure accurate maintenance of employee files and HRIS database;
Oversight for succession planning, employee development and training, employee safety and welfare;
Train coach and educate executive and senior management teams for HR compliant programs;
Track key performance indicators to include attrition metrics, turnover, employee engagement, etc;
Maintains positive relationships internally and externally to support, guide and inform the development of
company culture, positive employee relations and maintaining an objective and compliant workplace.
Human Resources - Employee Relations Manager ZF Transmissions (2/2012 1-2016)
Provides leadership to key stake holders, front line leaders and employees regarding the companys
core values, individual roles and responsibilities and expectations, while practicing and promoting integrity
and ethical behavior;
Provides advice and counsel to supervisors and managers regarding employee performance,
attendance and behavioral issues, conducting investigations, interpretation and application of company
policies, procedures and guidelines as well as monitoring and overseeing adherence to HR and EHS, State,
Federal and Corporate compliance rules, regulations and policies;
Develops KPIs (HR Metrics) to report trends, recommend and implement action plans regarding
employee relations metrics;
Fosters a spirit of teamwork and unity among department members that allows for disagreement
over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as
cohesiveness, supportiveness, and working effectively together to enable each employee and the department
to succeed.
Responsible for providing employees with timely, candid and constructive feedback; developing
employees to their full potential and providing challenging opportunities that enhance employee career
growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning;
Reward/Recognition Programs;
Case Management for Unemployment and EEOC Claims utilizing case management systems;
reviews liability reports and monitors program costs;
Coach, mentor, and develop staff, including overseeing new employee onboarding and providing
career development planning and opportunities and HR Training for policies and procedures.
ILEAD Instructor Recognized as Dynamic Motivational Instructor
HR - Environmental, Health, Safety & Security Manager ZF Transmissions (2/2012-2/2014)
Kautex- Textron, Lavonia, GA (4/2011 2/2012)
Contec, Inc., Spartanburg, SC (11/08 to 4/2011)
Position Summary: Lead the efforts to develop and implement strategic plans that will encourage healthy habits
and an environmentally friendly, secure and safe workplace for employees, visitors and contractors.
Manage and develop direct reports to include EHS Coordinators and Security team for 1.5 million square
feet start-up manufacturing facility with over 2000 employees and oversight of $5 million budget;
Perform and train other Leaders to perform Risk Assessments to aggressively reduce hazards leading to
accidents and injuries and to promote employee awareness and implemented accident prevention programs
and safety training programs to improve overall facility awareness and results;
Track Key Performance Indicators for EHS function and act proactively to ensure continuous
improvement occurs in all areas;
Manage the plants Workmans Compensation Program and work to drive costs down through a
diligent return-to-work program and active case management current TRIR 1.8;
Act as the liaison between the plant and federal, state and local ( OSHA, SCDHEC and EPA)
organizations to ensure compliance with all applicable laws and to ensure the plant meets its regulatory
responsibilities;
Monitor health costs and initiate health related programs to increase awareness and create health
consciousness;
Manage and implement the facility ISO 14001 process to standard;
Lead hazardous materials and hazardous waste storage, identification, and manifesting for proper
disposal. Work with Purchasing to ensure all chemicals entering the plant are identified properly to meet
Hazard Communication Standard;
Manage plant audit system and lead audits, trains auditors to conduct and report findings. Introduced
and conducted safety management/compliance audit program that increased managements accountability for
site safety and improved OSHA compliance;
Compile and submit various Federal and State environmental reports including hazardous waste reports,
annual disposal fee report, and TIER II reports;
Perform investigational studies for Air permitting requirements, sanitary sewer regulations, storm water
management and spill control (SPCC);
Manage the facility wide recycling program;
EHS Project Management for building construction and expansion;
Survey, compile and analyze industrial hygiene measurements for: chemical exposure, vapors, gases,
ergonomics, noise surveys, etc;
Direct department managers, supervisors and team leads on building safety and safe behaviors into job
tasks.
Developed EHS Site Training Matrix and conducted annual regulatory training presentations;
Implementation of Behavior Based Safety program and VPP Star Program.
Manage EHS&S budget and analyze monthly costs and tracking.
Lead the Environmental Steering Committee and Safety Committee and awareness;
DOT Certification, First Aid, CPR, AED, Bloodborne Pathogen Certification, RCRA Hazardous
Waste Certification.
Senior Environmental, Health and Safety Engineer Greenwood, Inc.
Honeywell Aerospace, Greer, SC (3/08 to 11/08) Consultant position
Recruited to lead failing OSHA Voluntary Protection Program ( VPP) to ensure successful
recertification.
Responsible for regulatory compliance for all aspects of security, safety and environmental
activities and training;
Utilized Lean Manufacturing knowledge to improve operational processes driving down costs
and leading capital projects to promote a lean operating facility;
Led preventative maintenance activities to increase operational efficiency, decrease costs and
promote a safer work environment by meeting regulatory requirements;
Led four capital projects upgrading security system, tornado alarm system, machine guarding
and installation of secondary containment for the on-site wastewater treatment system;
Executed Environmental Management Information System (EMIS) to assist in environmental
monitoring and data-gathering requirements to be ISO 14001 compliant;
Conducted risk assessments, job safety analyses, and maintained safety compliant standard work
instructions;
Conducted project reviews to evaluate environmental and safety impacts;
Maintained current understanding of OSHA, EPA & state laws, regulations & standards to ensure
compliance.
Performed RCRA hazardous waste determinations for projects based on process knowledge,
historical data and sample results;
RCRA Hazardous Waste certification and OSHA 30 hr. certification.
Senior Environmental, Health and Safety Engineer Power Systems Division
Cooper Power Systems, Greenwood, SC (2/07 to 3/08)
Responsible for environmental permit compliance for wastewater ( CWA), air emissions (Title V,
CAA and AQC), hazardous waste program management, community right-to-know regulations and
universal waste program and preventative maintenance activities to ensure regulatory compliance;
Maintained the plant Emergency Preparedness Response in relation to spills and/or releases;
Acted as the environmental/safety contact in communication with regulatory agencies;
Maintained annual environmental and safety calendar to ensure compliance with Federal, State
and local regulations and corporate policies;
Implemented and maintained effective environmental, health and safety programs including
training all levels of the organization;
Acted as the Lean/Six Sigma Champion for safety continuous improvement projects for the
division and noted as the technical expert on safety kaizens. Traveled to other facilities throughout US to
conduct safety kaizens;
Measured safety and environmental performance metrics, conducted audits, investigated
concerns and incidents, and implemented corrective actions to ensure facility goals are met and/or exceeded;
Led the Environmental Steering Committee, Executive Safety Committee, and Joint Safety
Committee.
Environmental & Safety Coordinator - QA Supervisor Foodservice Division
Sara Lee Foodservice, Greenville, SC (2/06 to 2/07)
Managed the Environmental & Safety programs and acted as company representative during internal
audits, governmental compliance audits, and during permit violations for the environmental/safety programs
and food safety;
Developed site specific Safety and Environmental Policies to meet corporate initiatives and train
employees.
Oversee Process Safety Management Program (PSM) and Risk Management Planning;
Conducted periodic inspections of plant machinery, equipment, and working conditions to ensure
conformance to safety and sanitary standards and environmental regulations;
Supervised the QA sanitation team on health and food safety requirements;
Problem Solving Champion for LEAN Manufacturing;
Account Manager Food and Beverage Division
Ecolab, Charlotte, NC (6/2005 to 2/06)
Provided cleaning and sanitizing solutions to food and beverage manufacturing facilities through a dual
focus on chemical sales and service.
Assisted plants with sanitation plans and programs to meet regulatory requirements, preparation and
guidance on SOPs, conducted employee training programs, performed facility audits to include GMPs,
SOPs, and identification of operational improvements;
Utilized advanced technical ability to actively participate in equipment installations and repairs ,
troubleshooting, testing, product analysis, chemistry and compatibility and field trials;
Negotiated contracts & customer pricing & maintained sales pyramid of customer base to meet sales
quotas;
Within first 3 months, sold $1.2 million, four year contract to a leading beverage manufacturer.
Recognized as top-performer for customer relations - requested by area VP to concentrate on jeopardized
accounts to restore trusts and re-develop partnerships;
Noted as having exceptional interpersonal, communication and presentation skills .
Environmental Engineer Soil and Groundwater Division (9/1998 to 6/2005)
Evaluated applicability of state and federal regulations in relation to soil and groundwater remediation
designs to include SVEUs, air strippers, air sparging systems, bioremediation, etc;
Project knowledge of CERCLA sites, RCRA sites, and all permitting aspects;
Acted as environmental compliance authority for reactor team to include remediation design meetings,
comment resolutions, public notifications and permit violations;
Divisional technical lead - Chemical Management Program performing reviews/approvals for chemical
usage & maintaining controls of RCRA hazardous & OSHA regulated chemicals & Tier II & TRI reporting;
Performed quarterly safety and compliance audits of chemical storage areas, satellite accumulation areas,
soil vapor extraction air units (Clean Air Act), and hazardous waste sites;
Supported the development and implementation of an automated Permit Tracking System for
operators and field samplers scheduling and directing site-specific field monitoring and sampling programs.
STAR Award 2002.
Community Director
Morningside of Evans, Evans, GA (12/1997 to 09/1998)
Director of upscale assisted living community with duties to include budget appropriations, personnel management,
marketing, public relations, human resources practices and customer relations.
Identifying and building relationships within the local area to drive business to our senior community
Effectively facilitating small group presentations to develop awareness of our services
Attracting, developing and retaining top-performing employees
Supervising and training a high-quality team of staff members through performance management,
supervision and discipline
Performing human resources functions
Elected facilitator of quality improvement team for southeastern region.
Trained/Managed a team of 25 employees.
Ensure the community maintained compliance with all applicable laws and regulations.
Foster a positive and nurturing community atmosphere for residents, their family and friends and the
team members;
Compiled and interpreted marketing analyses detailing trends and competitor activity.
Marketing and Admissions Coordinator
St. John Towers, Augusta, GA (02/1993 to 11/1996)
Responsible for enhancing resident census by promoting the facility and services within the community.
Perform resident admission screenings
Conduct facility tours with prospective residents and families
Develop marketing campaigns to promote the facility and grow census
Speak at community functions and conduct educational sessions
Conduct fundraising events.
Increased census from 26 vacancies to a 6 month waiting list within first year through marketing and
community promotions.
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