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Clerk Deli Resume Arlington, VA
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Title Clerk (Deli)
Target Location US-VA-Arlington
Phone Available with paid plan
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Jennifermiss.jm@gmail.com  PHONE NUMBER AVAILABLE

Candidate's Name
U.S. Citizen


KEY SKILLS
       8 years experience in legal environments, including 1 years as paralegal
       2 years experience providing support and training for individuals with disabilities
       Can-do attitude, eager to learn
       Proficient in Word, Excel, and Powerpoint


PROFESSIONAL EXPERIENCE
Temp Community Living AssistantJubilee Association of Maryland, Kensington, MD, 2014
      Protected client information in accordance with HIPAA (Health Insurance Portability and
          Accountability Act of 1966) guidelines to ensure patient privacy.
      Provided basic living skills support for persons with disabilities in their living environments.
      Identified and utilized a variety of learning materials, resources, and technology methods to
          improve their communication skills.
      Worked with the participants to prioritize activities and created start-to-finish plans to permit
          them to practice/reinforce needed skills.
      Performed skill assessments, made notes (in computer-based program, Therap), and
          logged participant progress. Program was designed to help de-institutionalize patients.
      Attended seminars to enhance my own skills in working with persons with autism,
          dementia, and extreme anxiety.
Temp Discovery SpecialistSEEC, Silver Spring, MD, 2013-2014
      After training, I supported a single individual with severe disabilities, facilitating the
          individuals objectives in living in community (taking transit, engaging with others).
      Maintained thorough log of individuals progress and managed communications with
          families and care providers to protect individuals privacy and health information.
      Protected client information under HIPAA when communicating individual needs for
          resources.
      Trained in crisis prevention, behavioral principles, and logging/administering medication.
Temp Intake CoordinatorKalijarvi, Chuzi, Newman & Fitch, P.C., Washington, D.C. 2014
      Conducted initial intake interview with potential clients to verify eligibility and nature of
         request for services.
      Conducted the development of client issues, including: retaliation, security clearances,
         discrimination, wrongful termination, and disciplinary, adverse actions and grievances.
      Prepared content-specific case files for attorneys.
      Assisted with completing forms related to unemployment compensation and EEOC and
         EEO complaints of qualifying clients.
      Demonstrated ability in identifying and solving problems in response to customer-reported
         incidents.
      Managed controlled correspondence. Designed filing systems for case closure and
         disposition.
ParalegalLegal Services Alabama, Anniston, AL, February 2010  July 2011
       Tracked and reported progress and resources; developing innovative ideas when
          implementing and monitoring tasks.
       Worked with low-income individuals seeking legal assistance when appearing before
          administrative law judges.
       Participated in the initial client interview; began the process of fact gathering; added filing
          dates and court hearings to calendar; and provided clients with required standard
          disclosures of HIPAA to be completed for representation.
       Discussed credit counseling and financial management and communicated with creditors,
          attorneys representing creditors, clerks, and trustees.
       Monitored due dates and drafted documents related to the appeal process of claims with
          the Social Security Administration, the Department of Industrial Relations, Housing and
          Urban Development, the United States Department of Agriculture, Veteran Affairs, and
          general insurance claims on appeal.
       Stayed abreast of developments and changes in Senate funding as an institution that
          affected services provided.
       Conducted legal research related to client issues, including landlord/ tenant, fair housing,
          predatory lending, loan deficiency.
Family Support WorkerWilliams Counseling Services, Leeds, AL, May 2003October 2010
      Developed and maintained complex schedules and prepared status reports for projects
         assigned.
      Followed HIPAA guidelines to ensure individual health information is protected.
      Created and updated project management plans.
      Executed project management processes and methodologies to deliver successful census
         (In the context of case management of client information)and survey processing projects
         in an efficient, consistent, and standardized manner; participating in process
         improvement reviews and discussions; and utilizing scheduling software to develop and
         maintain project schedules for major technical (software & systems) projects and
         programs
      Applied project/program management processes and methods especially in the context of
         schedule development and schedule management.


EDUCATION
Master of Arts in Liberal Studies (Criminal Justice and Emergency Management), Jacksonville
State University, Jacksonville, AL, 2009

Bachelor of Science in Criminal Justice, minoring in Technical Writing, Jacksonville State
University, Jacksonville, AL, 2008


ACADEMIC ACCOMPLISHMENTS
Lambda Alpha Epsilon, (2008) American Criminal Justice Association
Alpha Phi Sigma, (2007) National Criminal Justice Honor Society
Phi Eta Sigma, (2006) National Freshman Honor Society

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