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Candidate's Name
Telephone: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Street Address Larchwood St., S.W.
Atlanta, GA Street Address
EXPERIENCE
SOUTHEAST DISCOUNT MALL - Jonesboro, GA
Sales Associate, 2011-Present
. Perform sales duties with a self-starting attitude.
. Selling products, services, and solutions by getting know customers
and helping solve their unique end to end needs.
. Asking lifestyle questions to thoroughly understand customer needs,
offers relevant services, solutions, and accessories so customers can
make informed decision to complete purchases.
. Utilize all relevant sales tools to drive profitable growth.
. Leverage on-line resources, tool, and peer knowledge to self train.
. Understand and execute store shrink plan.
. Carefully reduce the amount of product theft in the store.
. Attend all staff meetings.
. Interact professionally and appropriately with co-workers and
customers.
CLEAR REPAIR- Sandy Springs, GA
Customer Service, 2009-2011
. Provided customer service representation for one of Georgia's largest
internet service provider.
. Attracted potential customers by answering product and service
questions; suggested information about other products and services.
. Opened customer accounts by recording account information.
. Maintained customer records by updating account information.
. Resolved product or service problems by clarifying the customer's
complaint; determining the cause of the problem; selecting and explain
the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution.
. Maintained financial accounts by processing customer adjustments.
. Recommended potential products or services to management by collecting
customer information and analyzing customer needs.
. Prepared product or service reports by collecting and analyzing
customer information.
. Contributed to team effort by accomplishing related results as needed.
IVAN ALLEN WORKSPACE - Marietta, GA
Forklift Operator/Certified Furniture Installer, 2007-2011
. Responsible for operating a forklift to move, locate, relocate, stack,
and count merchandise.
. Accountable for the safe and efficient operation of the vehicle.
. Unloaded inbound shipments safely and moved products to storage
locations.
. Efficiently stacked and stored merchandise in appropriate areas.
. Ensured inbound and outbound shipments were accurate and free of
damage.
. Pulled and prepared products for shipment, ensuring that the exact
number and type of product is loaded and shipped.
. Efficiently moved product from staging and/or storage areas into rail
cars, or trailers.
. Used radio frequency equipment for picking, receiving, and loading
functions as required.
. Maintained the facility's equipment in neat order; inspect minor
maintenance on forklift.
. Kept appropriate records and reports to guarantee tight inventory
control.
. Delivered, staged, knockdown, and installed a variety of office
furniture (desks, chairs, workstations, cubicles, etc.) using hand and
power tools.
. Possessed basic construction/assembly knowledge.
EDUCATION: Marietta High School - Marietta, GA
SKILLS & ABILITIES: Sales and customer service. Certification in Forklift
Operation & Furniture Installation. Machine Operation at Handler Textile
companies.
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