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Current Address : Street Address Bent Pine Drive, Lee Vista Blv., Orlando, Florida, USA
Telephone : PHONE NUMBER AVAILABLE
Permanent Address : Chahar Rah Khaje Rabea 4cross Street, Kashani Street Address , Yadollad 12, No:47
Mashhad / Iran.
Telephone : PHONE NUMBER AVAILABLE
E-mail : EMAIL AVAILABLE
P ERSONAL INFORMATION
Place of Birth : Mashhad
Date of Birth : 09-05-1987
Marital Status : Single
Driving Licence : B (Iran)
Gender : Female
Nationality : Iranian
E DUCATION
2011-Jun, 2014 Master of Tourism and Hospitality (in English) (Top Student CGPA: 3.97/4)
Eastern Mediterraen University
2006-Jun, 2010 Bachelor Degree in English Literature (in English)
Ferdowsi University of Mashhad
Azadegan High School Mathematic Diploma
2001-Jun, 2005
A CADEMIC EXPERIANCE AND PRESENTATION
Evaluating the Effects of Organizational Culture and Training on Employee Retention: The
Mediating Role of Occupational Culture and Employee Satisfaction
Job Ambiguity, Training, Emotional Dissonance and Emotional Exhaustion: The Moderating
Effects of Emotional Intelligence
Perceived Crowding, Emotional Dissonance, and Their Effects on Emotional Exhaustion and
Job Outcomes: A Study in the Airline Industry.
The Role of Social Media Advertising in Motivating Costumer in Banking Services.
Impact of Cultural and Innovational Factors on Hospitality Industry: Evidence from Bodrum,
Turkey
Do Change Effects on Performance Outcome? Moderating Role of Managers Decisiveness
and Employees Co-ordination
W ORK EXPERIENCES
2015/Nov-2016/May Guest Care supervisor, Elexus Hotel (Full Time), Catalkoy, Kyrenia,
KKTC, N.Cyprus via mersin10, Turkey.
2015/Jun-2015/Nov General Manager Assistant and accountant supervisor, Merit Holiday
Club (Full Time), Alsancak, Kyrenia, KKTC, N.Cyprus via mersin10, Turkey.
2014/Jun-2015/May Assistant Hotel Manager and Account Manager (Full Time), Santoria
Holiday Village (Cyprus Xp LTD.), Kyrenia, Cyprus (with Working Permit and Insurance).
2014/Feb-2014/Jun Front Desk Manager and Marketer at Santoria Holiday Village (Full
time), Kyrenia, North Cyprus, KKTC
2012/Feb2014/May
Student Research Assistant (Part Time) in Eastern Mediterranean
Universitys Library Eastern Mediterraen University, Famagusta, North Cyprus
2013/ Jun- 2013/ Sep Front Desk Representative in HOMA International Hotel in
Mashhad, Iran
2012/ Jun- 2012/ Sep Quest Relation Supervisor in HOMA International Hotel in Mashhad,
Iran
2012/ Jan 2013/ Sep Marketing Advisor Avon, Mashhad, Iran.
2011/ SepPresent
Tutor in Strategic Management, Marketing management, Accounting,
Finance, Organizational Behavior, Proficiency English, Eastern Mediterraen University
2009/ Sep-2011/sep Translator of Kafshdozak Copy Center in Mashhad, Iran
2008/ Sep-2009/sep English Teacher in Gaj Kindergarten in Mashhad, Iran
2007/ Sep Present
Sales Manager Oriflame, Mashhad, Iran
2006/ Jan - Present English Translator (Private), Mashhad, Iran
F OREIGN LANGUAGES AND LEVELS
Farsi(Persian) : Mother tongue
English : Advance ( Fluent )
Turkish : Excellent
France : Basic A1 Level
C OMPUTER SKILLS
Microsoft Office Programmes(Word/PowerPoint/Excell/Access)
Photoshop
Windows 2007
Windows 7, 8
Internet
Networking
Akinsoft Accounting and Auditing
Akinsoft Hotel Program
Akinsoft Restaurant Program
Fidelio System
S KILLS AND ABILITIES
General Ledger Review and Assignment to Accounts - Daily
Accounts Receivable / Invoicing
Accounts Payable / Vendors
Time Tracking / Approval
Expense Reporting Review and Approval to Policy
Financial Reporting and Forecasting
Tax Filing Point of Contact with Accountant
Prepare and/or processes all requested reports
Managing activities
Ceremony and event management
Coordinating and controlling
Directing activities
Cost Control Management
Stock management
Determining direction, policy and strategy
Decision-making
Controlling quality and testing
Scheduling
Implementing and completing
Working effectively in a team
Monitoring and recording and reporting
Communicating
Planning
Teaching and training others
Interpreting and translating
C ERTIFICATE
25 May 2016 Certificate of Excellence, International Conference of Art and Science, Boston, MA, USA
23 August 2011 I3center Certificate of Excellence- Senior Network Specialist, certificate no. PHONE NUMBER AVAILABLE
BIST, Forex, Options, Derivatives
24 April 2013
13 February 2014 Time management, International Management, Human Psychology
P RESENT PUBLI CATONS AND WORKS
Evaluating the Effects of Organizational Culture and Training on Employee Retention: The
Mediating Role of Occupational Culture and Employee Satisfaction
Job Ambiguity, Training, Emotional Dissonance and Emotional Exhaustion: The Moderating
Effects of Emotional Intelligence
Destination Positioning: An Analysis of Destination Management Attitudes, Frontline
Employees Psychological characteristics on Customers Behaviour and Quality Perception (A
Comparative Study).
The Effects of Job Ambiguity and Training on Emotional Dissonance, Emotional Exhaustion
and Burnout: Mediating Role of Emotional Intelligence.
The Effects of organizational Tenure on Employees Performance; mediating role of Emotional
Exhaustion.
P UBLICATIONS
Perceived Crowding (Book); LAP LAMBERT Academic Publishing. ISBN-
May 2015
13:079-3-659-62696-8, ISBN-10: 3659626961, USA, UK and Germany.
Perceived Crowding, Emotional Dissonance, and Their Effects on Emotional
May 2014
Exhaustion and Job Performance: A Study in the Airline Industry (Master Thesis), Eastern
Mediterranean University, Famagusta, North Cyprus, KKTC, via mersin 10, Turkey.
Karatepe, O. M., & Choubtarash, H. (2014). The effects of perceived crowding,
Jun, 2014
emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in
the airline industry. Journal of Air Transport Management, 40, 182-191.
Dehghani, M., Choubtarash Abardeh, H., Nourani, S. 2013. The Impact of
September 2013
Information Cascade on Consumers Decision Making in the Frame of Brand Image within Social
Media, Marketing and Management of Innovation Journal (ISSN 2227-6718 online; ISSN 2218-4511
in print), No 3, 2013, Pg. 69-75, Sumy, Ukrain.
Rostampour, M., Choubtarash Abardeh, H. 2013. Impact of Cultural and
May 2013
Innovational Factors on Hospitality Industry: Evidence from Bodrum, Turkey; Review of Social
Studies, Law and Psychology (ISIS 2327-7017), Vol VII, No 1, 2013, Pg. 115-123, USA.
DEHGHAN, M., NOURAN, S., CHOUBTARASH ABARDEH, H. 2012. The
December 2012
Role of Social Media Advertising in Motivating Customers in Banking services. Interdisciplinary journal
of contemporary research in Business (ISSN ), Vol 4, No 8, Pg. 774-787, USA.
R EFERANCES
EMAIL AVAILABLE
EMAIL AVAILABLE
EMAIL AVAILABLE
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