| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
Street Address Degnan Blvd
Los Angeles, CA Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
WORK EXPERIENCE
August 2012 January 2013 Los Angeles, CA
Microsoft Store
Product Advisor
Provided excellent customer service
Demonstrated Windows 7 and 8
Showed desktops, laptops, tablets and phones
Rung customers on Point of Sale registers
May 2008 March 2009
H & M (Hennes & Mauritz) Virginia Beach, VA
Sales Advisor
Provided excellent customer service according to H&M standards on the selling floor, in
the fitting room and at the cash point.
Rung on the register, reported and handled all required transactions, issued receipts and
packed merchandise
Answered phones courteously and promptly
Actively worked with garments, including stocking, replenishing, folding, hanging,
displaying and merchandising per H&M guidelines
Worked effectively with team members to ensure the selling floor, cash point, fitting rooms
and stockroom were clean and well maintained
Unloaded delivery trucks, received, opened, and unpacked merchandise and labeled
merchandise with security tags
Utilized established H&M policies and procedures to assist in loss prevention and safety
for the store and partners with store management as needed
Executed reductions, price changes, transfers, and cash register routines
November 2006 - May 2008
Coleman and Associate (Verizon Online) Norfolk, VA
Billing and Retention Specialist (Call Center)
Answered multiple incoming calls
Handled credits and adjustments
Accepted charge cards as a billing option
Answered customers' questions
Researched and corrected account errors
May 2005 - November 2006
Teletech (Sprint-Nextel) Hampton, VA
Technical Support Representative (Call Center)
Handled multiple incoming calls
Troubleshot cellular phones and Blackberrys
Handled credits and adjustments
Accepted checks and charge cards for payments
Answered customers' questions Research and correct account errors
Assisted and resolved issues for irate and patient customers alike
Nov 2004 - April 2005
Dillards - MacArthur Center Norfolk, VA
Ladies Shoes Sales Associate
Handled multiple customers at once
Demonstrated Excellent Customer Service
Designed visual displays for stores merchandise
Inventoried, stored, priced, and restocked merchandise displays
Received, opened, and unpacked boxes of shoes, boots, and accessories
Cleaned display cases, shelves, and aisles
Itemized and totaled customer merchandise selection at check out counter
Operated cash register, and accepted cash or charge cards for purchases
Gave cash refunds/issued store credit to customers for returned merchandise
Jan 2000 - Jul 2004
United States Air Force Columbus Air Force
Base, MS
Executive Secretary, Enlisted Dorm's Manager, Deployment Manager
Demonstrated Excellent Customer Service Skills
Created and maintained over 300 personnel files
Maintained deployment folders and shot records
Scheduled appointments for my Squadron Commander and majority of the airmen on base
Managed multiple programs
Established Access database to organize the Enlisted Dormitories Program
Enhanced existing programs
Answered multiple lined phones
Supervised over 25 Airmen for deployment exercises
Scheduled Enlisted Airmen for CQ and Bay Orderly Duties weekly
Arranged and distributed room assignments for dormitories
Managed dorms housing over 175 Enlisted Airmen
Purchased merchandise for and maintained building Snack Room
EDUCATION
2013, 2015 Present California State University - Dominguez Hills Carson,
CA
Business Administration Entrepreneurship Concentration
2014 Cinema Makeup School Los Angeles, CA
Diploma, High Fashion Makeup
2006 2009 Tidewater Community College Norfolk, VA
Associates of Science, Social Sciences, Cum Laude
SKILLS / OFFICE EQUIPMENT
Verbal Communication, Professionalism, Confidentiality, Organization, Administrative
Writing, Scheduling, Windows 7, Windows 8, Windows 10, Microsoft Word, Microsoft
Excel, Microsoft Access, Microsoft PowerPoint, Google Drive, Facsimile Machines,
Copiers, Scanners, Printers, Cash Registers
HONORS OFFICES HELD
Voted Best Speaker in Public Speaking Class 12/2008
Deans List - Tidewater Community College - 12/2008, 05/2010
Associates Cum Laude Tidewater Community College - 07/2009
Secretary Enlisted Airman Dorm Council 08/2000 01/2001
Secretary - Student Government Association Tidewater Community College / Norfolk
Campus Spring/Summer/Fall 2009 Semesters
COMMUNITY SERVICE AND ASSISTANCE
The Josh Project (Taught less fortunate children to swim) Norfolk, VA
American Heart Association - Making Strides Against Breast Cancer Walk Norfolk, VA
Sorted and separated clothes at the Union Mission - Norfolk, VA
Coached Kids in DEFY (Drug Education For Youth) as a Team Leader - Columbus, MS
Relay For Life participant Columbus, MS
Sponsored participant for the Adult Special Olympics Biloxi, MS
|
