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Click here or scroll down to respond to this candidate R ENZO M ENDEZ
EMAIL AVAILABLE
Miami Lakes, FL Street Address | PHONE NUMBER AVAILABLE
SUMMARY OF QUALIFICATIONS
Multifaceted logistics specialist with proven record of impact spanning hard-hitting business development,
process improvement, negotiation, and compliant financial administration. Bilingual (English/Spanish).
BUSINESS DEVELOPMENT LOGISTICS MANAGEMENT & ADMINISTRATION
Client-Facing Negotiation Import/Export Budget Development
Partner/Alliance Management Project Management Profit & Loss (P&L)
Continuous Improvement Business Analysis Regulatory Compliance
Exceeding Revenue Goals Ocean/Air Freight Analysis & Reporting
PROFESSIONAL EXPERIENCE
IMPORT TRANSPORTATION MANAGER | Expeditors International of Washington 2014 to Present
Lead continuous improvement in ocean/air imports, overseeing operations, finance, sales and systems.
Prepare, execute, monitor and update department business plan as needed
Monitor key departmental productivity indicators including shipments, revenue and expenses
Foster climate of compliance at all times, with regard to internal policies and procedures, external
government regulations and customer requirements
Map and monitor department process flow, constantly looking for areas of improved efficiency to
offer customers better cycle times and service as well as controlling costs
Build and maintain strong relationships with service providers and vendors
Evaluate service providers at defined intervals per company policy, focusing on areas of possible
improvement with corrective action plans where needed
Work with District Manager to review department financial P&L, productivity results and goals
Ensure all contracts are reviewed in accordance to company contract policies prior to signing
Support sales team in providing pricing alternatives, routing solutions and technical assistance to
clients through regional and global internal sales
Manage, mentor and appraise staff of six employees, overseeing all aspects of staff hiring,
onboarding, training, development and review.
EXPORT SUPERVISOR | Expeditors International of Washington 2013 to 2014
Coordinated team of eight employees, handling timely and accurate movement of freight and information.
Ensured timely processing of shipments with close oversight of staff and goods
Monitored compliance with company and local regulations to ensure high standard of client service
Allocated workloads within the department, maintaining strong team engagement
Supported Department Manager with meeting quantitative and qualitative department goals
Maintained accurate and timely billings and resolve accounting issues
Hired, trained and developed staff in accordance with company policy and client needs
EXPORT CUSTOMER SERVICE AGENT | Expeditors International of Washington 2010 to 2013
Provided hands-on support, with a focus on ensuring accurate movement of freight and information as well
as consistently strong client service.
Gained extensive knowledge of government regulations within air transportation
Liaised effectively with customers, service providers, and colleagues worldwide through email,
telephone and in person
Prepared, processed and handled transportation documents such as air waybills, commercial
documents, and customs forms
Tracked shipments closely through in-transit exception reports.
Maintained strong working relationships with airlines, cartage companies, and 3 rd parties
E D U C AT I O N & C E RT I F I C AT I O N S
Bachelor of Business Administration in Marketing | Florida International University, Miami, FL
Certification | Export/Import Management
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