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Click here or scroll down to respond to this candidate Malaika Wolde
p.o box Street Address .
email-arriis123@aol.com. p-PHONE NUMBER AVAILABLE
Qualification Summary
Customer service professional with an exceptional experience working in fast
paced environments demanding strong organizational , technical and interpersonal
skills. Ethical, trustworthy, discrete and committed to superior customer service.
Confident and poised in interactions with individuals at all levels. Detail oriented and
resourceful in completing projects, able to maintain good relationship with co-workers.
Capabilities include.
Customer service and relationship - Accounts payable/Receiving
-Telephone reception
Word processing and Typing -Filing and Data archiving -Problem
solving
Computer operations -Office equipment operation. -Foreign
languages
Experience in hospitality industry
Core strength
Strong organizational skills
Strong client relations
Courteous demeanor
Cash management
Customer service
Energetic work attitude
Problem solver
MS-windows proficient
Certified phlebotomist in healthcare field and lab works.
Experience highlight
Administrative support.
Performed administrative and office work in relation to coordinating and
managing parking needs for private events, restaurants and hotels.
Created brochures, schedules and presentation while working as a private
foreign language tutor including french and Amharic.
Assisted with general accounting functions, maintained journals and handled A/P
and A/R. Investigated and resolved customer problems in a gas station while
working as an assistant manager.
Customer service and reception.
Greeted incoming hotel guests as a supervisor and private event coordinator
during check in. Assisted guests with work effectively in a fast paced
environment while preserving strict confidentiality.
Orchestrated special events and reservations for parking needs and provided
exemplary service to all customers.Knowledge of all foreign cars and
domestic vehicles management when it comes to parking, security and
manoeuvour was achieved.
Greeted and welcomed all clients that come to a gas station to buy gas
station items and always asked for id and verification for alcohol and
tobacco product buyers.
= Facilitated sales including suggested sales for a coca cola sponsored gas
station.Had to keep up with all coke products and make sure and promoted
constantly changing new products and achieve maximum sales.
Management and supervision.
Worked as valet and private event coordinator for a parking company.
Oversaw all parking operations including restaurants, private homes, hotels
etc.Got familiarized and know how to drive and know how new vehicles
worked including gasoline and hybrid and eco friendly cars.
Participated in staff recruitment, hiring, training and scheduling. Managed a
gas station
Performed as a manager of family owned cleaning company that takes and
executes work for boutique hotel sub contracts and residences. Superviced
and checked rooms before clients are given keys, team oriented and
performed and worked with team as needed. Purchased and stocked
products, hired, fired, made schedule, gave training etc.
Supervisor of Deans shell gas station.
Employment history.
Manager of bright clean . Atlanta, GA
supervisor of Deans shell.Atlanta, GA
Guest services, Twelve hotels and residences . Atlanta, Ga
Private event coordinator, American parking systems .Atlanta , Ga
Assistant manager , Texaco gas station. Dunwoody , Ga
Freelance translator and tutor . Atlanta , Ga. Private homes
Education and training.
Atlanta metropolitan college(2003-2006)
concentrated in liberal arts humanities.Associate degree
AT and T Ethiopia with Microsoft office.
*Certified phlebotomist from national healthcareer Association.
Introduction to computers and Ms Office.(updating new versions)
Alliance ethio -francaise .Certificate for french language.
-I have good knowledge of international affairs and current events worldwide.
-Actively working part time for a non profit organization, a community based
organization called Southern Ethiopian Developmental Organization.
-Secretary and personal assistant for the chairman of Southern Ehiopian Developmental
Organization.
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