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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Wentworth Drive
Myrtle Beach, SC Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE:
Obtain a management position utilizing nearly twenty years of professional experience managing and owning businesses
in the hospitality industry.
PROFESSIONAL EXPERIENCE:
Strive to cultivate an innovative and exciting environment that staff and patrons alike will enjoy with a strong focus
on building repeat business.
Constantly exploring new ideas that promote excellent customer service that simultaneously increase profits
Provide positive, individualized customer care for hundreds of customers each week
Lead staff to performing in top ten percentile in our guest experience satisfaction report in 2013. Currently number
one in the company in 2014
Employee Morale and Retention with low employee turnover numbers
Work closely with owners and staff as a team to advance my companys brand name
Responsible for the daily operations of a large volume restaurant with three million dollars in annual sales.
Substantial experience and outstanding skills in customer service with over twenty years experience
Accountable for hiring, training, monitoring performance and retaining employees by setting performance
standards, goals and educational programs.
Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult
customers and employees
Excellent interpersonal skills, ability to work well with others in both supervisory and support staff roles
Develop successful advertising and marketing campaigns in order to increase sales revenue
Analyze and manage all financial aspects of the business including invoices, employee payroll, budgets, and profit
and loss statements
EMPLOYMENT HISTORY:
General Manager
Mission BBQ, LLC March 2016-Present
General Manager February 2009 March 2016
Hooters of America, Inc. Myrtle Beach, SC
Owner and Operator April 2003 February 2009
Cheesesteak Factory, SC
Regional Manager March 2001- April 2003
Hooters of America, Inc. Myrtle Beach SC
General Manager April 1995 March 2001
Hooters of America, Inc. Myrtle Beach, SC
EDUCATION:
Horry Georgetown Technical College, Myrtle Beach, SC August 1991 May 1993
Associate Degree
Hospitality Management
SKILLS SUMMARY:
Proficient in Microsoft Word, Excel, PowerPoint, Windows XP, Windows 7, Publisher and point of sales software
Ability to manage and motivate staff to maximize efficiency and productivity
Excellent written and oral communication skills
Highly self-motivated and productive
Superior interpersonal skills
Strong analytical skills combined with an ability to exceed goals
Ability to achieve maximum results
REFERENCES AVAILABLE UPON REQUEST
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