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[pic] Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE| https://inLINKEDIN LINK AVAILABLEOBJECTIVEActively seeking full time opportunities to pursue the role SalesforceAdministrator/ Functional Consultant by leveraging the knowledge andexposure gained by working as Salesforce Administrator Intern at CARE, USA.EDUCATION . Master of Science in Information Systems, Georgia State University, Atlanta, GA (GPA 3.99) Dec 2016 . PG Diploma in Embedded Systems & VLSI Design, CDAC, Noida, India Jan 2011 . B. E. in Electronics & Communication Engineering, Maharshi Dayanand University, Haryana, India May 2009PROFESSIONAL CERTIFICATIONS . SAP Certified Associate- Business Process Integration with SAP ERP 6.0 EhP6 (TERP10) . Salesforce Certified Administrator (ADM 201)TECHNICAL SKILLS . SAP ERP/BI: SAP NetWeaver, SAP HANA, SAP Splash, SAP Lumira, SAP Predictive Analytics, ERPSim . Salesforce: Service cloud administration, Creation of roles, profiles, email templates, Page layout, workflows, workflow actions, approval process, custom objects and custom fields, data migration using Data loader. . Programming Languages: VHDL, System Verilog, PL/SQL, C++, Java (Academic) . Web Technologies: HTML5, CSS, JavaScript (Professional), XML(Academic) . Database: Oracle 9i/10g, Microsoft SQL Server 2005 (Academic) . Tools: MS Visio, Eclipse IDE, Tortoise SVN, MS Office Suite (Professional), BMC Remedyforce (Professional)PROFESSIONAL EXPERIENCE > Salesforce Administrator Intern, CARE USA, Atlanta, GA Aug 2016- Present . Implemented Incident management, Problem, change management, Tasks modules, workflows and process builder using BMC Remedyforce. . Customizing objects/fields/work flows/page layouts/triggers/custom buttons, Dashboard/Reports creation, planning & testing on Production environments, User trainings (UATs) & documentation. > Salesforce Developer, GRA, Georgia State University, Atlanta, GA Aug 2016 - Present . Working on development of custom application for GSU's MSIS community portal on the Salesforce Platform. > Graduate Assistant, Georgia State University, Atlanta, GA May 2016 - July 2016Responsible for coordination of admissions activities including conductingadmissions interview, communicating with prospective students and assistingapplicants in the admissions and registration process. > Design Verification Engineer, Fibcom India Limited, Noida, India Feb 2011 - Sep 2014 . Designed the verification plan and created 1000 plus test cases. Debugged close to 50 defects using verification techniques/methodologies such as assertions, regression testing, corner case testing & negative testing. > Web Developer, Production Aids & Consultants Pvt. Ltd, New Delhi, India Aug 2009 - July 2010Responsible for the design and development of reusable website designs,interfaces and web applications that are visually compelling. Developed &maintained Internal Web &Windows Applications to support over 10K dailytransactions.AWARDS & INVOLVEMENTS . SAP Student Recognition Award awarded by SAP America for successfully completing SAP Courses. . Selected as Nationwide Finalist in SAP project dream Elections 2016 competition. |