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Click here or scroll down to respond to this candidate Thomas F. Stephenson
th
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFESSIONAL EXPERIENCE
Nilfisk - Region Manager July 2015 Present
Outside sales representative for commercial cleaning equipment manufacturer representing the
Clarke, Viper and US Products brands (sold via distribution channels covering Kansas, Missouri,
Arkansas and Southern Illinois)
Support and manage local distributors, provide demo inventory and sales presentations, and work
with distributor sales reps to generate new business and close large equipment sales opportunities
Oversee Accounts Receivable and sales volume for each account
Assist each account with new marketing and sales tools to push our brands
Monitor and troubleshoot dealer issues such as warranty claims, back stock and incorrect
shipments and out of box technical failures
Give sales presentations and demonstrations for large groups of people in field and office settings
Generate additional leads through targeted end user cold call and marketing campaigns
Proficient use of Sales Force dot.com with sales reporting and pipeline management, also
Microsoft Outlook, Excel and Word programs
Manage territory sales volume of $2.5 million dollars, a 7% increase from previous year
Lancaster Co. Territory Manager April 2013 July 2015
Territory sales representative for over 200 independent accounts (paint, decorating, hardware,
flooring, roofing and supply stores) across a seven state territory
Highlighted the advantages of purchasing through our distribution network with strong product
knowledge for 300+ vendors and 250,000 individual SKUs
Partnered with retail owners and buyers on inventory control, pricing and forecasting plans.
Presented new products and avenues to help grow revenue including online and mobile solutions
Resolved customer service issues regarding non stock items, damaged product(s) or account
discrepancies
Cold called independently owned retail and commercial accounts for additional channels to
supply and service
Increased territory sales from 1.3 million to 1.8 million by the end of 2014
Principal Financial Group Account Coordinator December 2009 April 2013
Managed relationships with the non-medical sales team, brokers, and policy holders to ensure
smooth transition of new business to Principal
Create and implement an enrollment and communication plan for each customer account
Review specific product benefits regarding new customer policies on a day-to-day basis
Monitor customer accounts after the installation and resolve any billing, policy or compliance
issues that may arise
Work with the account executive to conduct annual re-enrollments as needed by the employer.
Assurant Employee Benefits New Business Specialist January 2008
December 2009
Point of contact for sales representatives, brokers and policy holders for all new business
Utilized underwriting authority to assess risk on new clients
Established strong relationships with key brokers and clients
Performed work documents through the Sales Automation System (SAS)
Prepared proposals while performing quality checks for accuracy
Responded to brokers questions on plan designs and rates
Outlook Painting, LLC Owner May 2001 -
May 2008
General Management of two field crews to ensure the highest levels of workmanship and
Customer service
Created and released all marketing and advertisement materials to target markets
Secured new business through outside sales (door-to-door tactics), marketing and business
networking
EDUCATION
University of Kansas Lawrence, Kansas August 2000 - December 2004
Major: Economics
Emphasis: Management
CERTIFICATIONS
Kansas Life & Health Insurance License
Licensed Real Estate Agent in Kansas
COMMUNITY INVOLVEMENT
Sigma Nu Fraternity Advisory Board - University of Kansas
KC Friends of Alvin Ailey Ailey Camp Volunteer
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