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Street Address H: PHONE NUMBER AVAILABLE C: PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFESSIONAL SUMMARY
Professionally trained Director of Operative Services with proven track record of 30 years in management.
Trained in Lean Six Sigma by NC State. Demonstrating outstanding customer satisfaction at current
position at 98% ranking by Press Ganey. Achievement of room turnover rates of 15-20 minutes. Certified
Nurse Executive. Looking for a new challenge.
SKILLS
Lean Six Sigma-Greenbelt trained Renovation Project- 10 OR suites
Operation Advisor-Productivity tool Surgeon Collaboration
Epic Credentialed Trainer Studer Trained
Press Ganey Patient Satisfaction 98% Value Analysis
Quality Gram Program Developer Hiring and Development of Staff
Budget Development- Successful Joint Commission reviews x8
Average Room Turnover 20 minutes Clinical proficiency in OR, PACU, Endo
First Case on Time Starts 90% Financial efficiencies
Coaching, Mentoring
Project Development
WORK HISTORY
Director of Operative Services, 0 9/2011 t o Current
Alamance Regional Medical Center B urlington NC
Responsible for Clinical and Business aspects of Operative Services including Preadmission Testing, Same
Day Surgery, OR, PACU, Endoscopy Center, Pain Center and Central Sterile Processing.
Director of Surgical Services, 0 8/2003 to 0 8/2011
Robinwood Surgery Center Hagerstown Maryland
Responsibility for Clinical and Business Aspects of a six room ambulatory surgery center.
Director of Surgical Services, 0 5/1998 to 0 7/2003
Jefferson Memorial Hospital Ranson West Virginia
Responsible for Clinical and Business Aspects of the surgical department which included OR, PACU, Same
Day Surgery, and Central Processing
Registered Nurse Operative Services, 0 9/1989 to 1 0/2003
Shady Grove Hospital G aithersburg Maryland
Head Nurse Medical Surgical Unit, 0 3/1985 to 0 4/1989
Frederick Memorial Hospital Frederick Maryland
Manager of a 36 bed medical surgical unit, responsible for training and developing staff and providing quality
care
Registered Nurse, 0 7/1977 to 0 4/1989
Suburban Hospital Bethesda Maryland
Registered Nurse- responsibilities of patient care working in various units such as medical surgical, PACU
and same day surgery
EDUCATION
Master of Science: Healthcare Administration , Current
Aspen University - Aspen Colorado
MBA: B usiness Administration , 1 988
University of Maryland - Baltimore Maryland
I completed the entire course work for a dual degree Masters in Nursing and Masters in Business
Administration. All I had to finish was my research paper for my Masters in Nursing but completed everything
for Masters in Business Administration. I had a personal tragedy involving one of my children and had to put
this on hold to focus on my child. This was one of those decisions I would like a retake on. This past year I set
out to complete the Masters in Nursing Administration, I had to retake many courses due to time lapse. I will
be completing the requirements in 2017. I did pass my nurse executive certification April 2014
Bachelor of Science: N ursing , 1 985
University of Maryland - Baltimore County
Associate of Science : N ursing , 1 977
Frederick Community College - Frederick Maryland
CERTIFICATIONS
Certification Nurse Executive
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