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Manager Resume Parkland, FL
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Title Manager
Target Location US-FL-Parkland
Email Available with paid plan
Phone Available with paid plan
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7262 NW 58th Way

Parkland, Florida
Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE



Candidate's Name  Jr.
Objective: To obtain a position in Management where I can use my
leadership, interpersonal, communications, customer service and sales
skills.

Qualifications
Store manager with a reputation for building management teams focused on achieving revenue goals with
high customer satisfaction levels. Designed and implemented programs that have improved operational
efficiencies, profit margins, employee morale and sales revenues within diverse industries. Track record of
driving business operations to profitability in turnaround and high-growth situations.

Education
1986-1990       Graduated, Spanish River High School
1991-1992       Undeclared Major, Palm Beach Community College
2009-2011       University of Phoenix-Business Administration

Experience

2009-Present Store Manager-Gold Coast Goodyear/Tire Choice Goodyear
Responsibilities include controlling costs, building a loyal clientele, maintaining good employee relations,
setting and achieving sales and profit objectives and maintaining accurate service relationship for
customers. Additionally must address all concerns of customers while ensuring profitability. Provide
training of new and current employees while attaining the highest level of customer satisfaction.

2008-2009 Sales Consultant/Internet Mgr, Starling Chevrolet-Cadillac
Sales associate responsible for promoting and selling dealership products. Through effective sales and
selling techniques, strived to maintain a perfect CSI score. Management of Internet Department, processing
of leads, email price quotes, manage online listings for store, develop new and exciting ways to generate
traffic to our location through the use of the web.
*Salesperson of the month since Oct 2008 to Present.

2005-2008 Sales Consultant/ Internet Sales/Asst. Sales Manager/Closer, Bill Heard Chevrolet
Sales Associate responsible for promoting and selling dealership products. Through effective sales and
selling techniques. strived to maintain a perfect CSI score. I was promoted to Assistant Sales Manager in
2008.
    # Salesperson of the month for 11 months in 2007
    # Salesperson of month from Jan 2008 until promoted to ASM in May 2008.

1999-2005 Store Manager, Goodyear Tire and Rubber Co.
Daily operations, including opening/closing store, processing
transactions, AR/AP functions, DOT annual inspections for commercial and fleet accounts, dealing with
complaints, customer service , monitoring, stock and ordering merchandise, managing 250 truck fleet
account, coordinating promotional events, payroll and repair of automobiles.
   # Store of the year for the South East Region in customer satisfaction 3 years in a row.
   # Awarded highest gross profit attainment in May, June and August 2002.
   #Awarded highest gross profit in 2002.

1997-1999       Store Manager, Pan American Tire Company
Daily operations, including opening/closing store, processing
transactions, dealing with complaints, monitoring stock and ordering
merchandise, and coordinating promotional events, payroll, repair of
automobiles.

1995-1997       Logistics/Asst Parts Manager, AutoNation USA
Daily operations, including monitoring stock and ordering merchandise
customer sales and service. Promoted to Assistant Parts Manager.

1990-1995       Brandt's Automotive
Daily activities included repair of customer automobile, customer
service, payroll and errands for owner of business.

References are available on request.

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