| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
Street Address
PHONE NUMBER AVAILABLE Home PHONE NUMBER AVAILABLE Mobile EMAIL AVAILABLE
Professional Summary
Over 33 years of effective leadership in healthcare administration, operations, quality measurement and improvement,
consulting and organizational management. Exceptional sales executive who delivers new business revenues, improved
client renewal rates and mentoring.
Employment History
Press Ganey Associates, South Bend, Indiana August 2009 Present
Vice President, Government, International & Emerging Markets
Established new federal and state government business unit securing business with the U.S. Department of
Veterans Affairs, Department of Defense, Indian Health Service and the States of Oklahoma and Indiana.
Expanded firms international business securing multi-million dollar, multi-year contracts with hospitals in Europe,
Middle East, Australia, New Zealand, Asia and Africa.
Expanded Press Ganeys reach into Pharma, Medical Equipment and similar non-traditional market segments.
Achieved sales teams annual Winner Circle in 2012, 2013 and 2014 delivering company record sales in 2013.
Secured and increased business with commercial health systems such as Community Health Systems, Carolinas
Health System, Adventist Health System, Bon Secours, etc.
Generated over $100M in new business while leading account teams annually managing over $10M in recurring
business.
Altos Federal Group, Reston, Virginia September 2007 August 2009
President April 2009 August 2009
Vice President, Strategy & Business Development September 2007 April 2009
Increased revenue growth from 9 to 15 percent per year.
Improved company proposal win rate from 10 to 21 percent per year.
Expanded firms healthcare-only focus to additional business offerings such as administrative support and
information technology services.
Successfully implement new outbound marketing philosophy while directing the implementation of new employee
recruiting technology and practices resulting in a 50 percent increase in pool of applicants.
National Research Corporation, Lincoln, Nebraska October 2000 July 2007
Vice President, Government Business Development
Established and led new government business unit that won over $80M in business with new clients such as the
Department of Defense TRICARE, Department of Health and Human Services (DHHS), Veterans Health
Administration, State Medicaid Programs and County Health Departments.
Authored and implemented a government business development plan, established the firm as a General Services
Administration contractor, and conceptualized and assisted in the development of the firms first Internet based
client training tool.
Instrumental in firms national patient experience survey development activities in conjunction with the
Department of Health and Human Services.
Won and grew business with commercial clients such as INOVA Health Care, Sentara Health and several other
mid-Atlantic area hospitals and health systems.
Capital Health Services, Inc., Fairfax, Virginia June 1999 August 2000
President February 2000 August 2000
Vice President, Business Development June 1999 February 2000
Led a healthcare delivery company employing over 300 employees, earning $22M in annual revenue providing
more than 300,000 patient visits per year in primary care clinics and emergency departments.
Designed and implemented the corporate business plan and created firms marketing collateral..
Established the firms hospital and physician office coding and billing service line.
1
Candidate's Name - Resume
DynCorp Healthcare Information Technology Services Group , Reston, Virginia January 1994 May 1999
Vice President, Healthcare Sales
Added $120M to corporate revenues, while doubling the groups profit margin and won 60 percent of proposals
submitted.
Won multiple contracts with Government and Commercial clients related to quality/performance measurement,
medical records coding and coding validation, healthcare fraud and abuse analysis, and patient and provider
satisfaction measurement.
Formed over 10 strategic partnering agreements with groups such as the Joint Commission on Accreditation of
Healthcare Organizations, Quality Review Organizations, Medical Information System Firms and Health Insurers.
Office of the Air Force Surgeon General, Washington, DC December 1990 - January 1994
Administrator, Clinical Quality Management Division
Successfully led a 50 percent reduction in policy directives resulting in streamlined field operations and increased
local authority.
Directed the first managed care educational offering for Air Force physicians preparing 200 clinicians for the U.S.
Department of Defense managed care initiative TRICARE.
Redesigned all provider credentialing and certification forms.
Wilford Hall Medical Center, San Antonio, Texas November 1981 - December 1990
Director, Patient Registration
Night Administrative Supervisor
Health Benefits Advisor
Unit Clerk
Various Positions
Education:
Type Degree College
Health Care Management BS Park College
Health Care Management AA Community College of the Air Force
Community Involvement:
Board Member (Ex Officio), National Capital Chapter American Red Cross
Basketball Coach
Officer, Runnymede Manor Home Owners Association
Co-Chair, Church Marketing Committee
2
Candidate's Name - Resume
|
