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Service Manager Resume Arlington, TX
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Title Service Manager
Target Location US-TX-Arlington
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Phone Available with paid plan
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                                                                        Management
Driven leader in all aspects of operations including; asset allocation, budgets, customer service, inventory control, organizational development and project
management. Demonstrate success in bringing departments into a profitable state as well as a safer environment. Areas of excellence include:
Quality/Production Goals                                                Process Improvement                                        Policy/Procedure
Employee development                                                    Cost Control                                               Staff Development

Education:
Two years College: Business Administration - Non Graduate

Xylem/Godwin Pumps: Service Manager and Parts Coordinator: Jan                      The Bosworth Company: Manager: June 2008  Feb 2012:
2016 - Present:

                                                                                              Managed service department, construction department, and
          Direct supervision of service dept:. 4 - Mechanics, 1 -                             office staff. (9 employees).
          Operations supervisor, 2 - Yard hands. Remotely, 2 - Mechanics                      Accountable for ARs, profitable sales, maintain budgets and
          in Midland yard.                                                                    P&L.
          Create, apply parts/labor to w/os and create w/o quotes in                         Successfully estimated, bid and managed $375,000
          Rental Results.                                                                     construction project.
          Prioritize pump/equipment repairs through market needs and                          Created a service processes that brought my department into
          costs controls.                                                                     the first profitable department throughout the state.
          Process vendor quotes.                                                              Blueprint review and analysis of projects, preparation of
          Oversee and maintain maintenance and operations of shop                             construction documents, bidding, negotiations, sub contract
          area and some aspects of office.                                                    selection, material purchasing, scheduling, project budget,
                                                                                              building code compliance, quality control.
          Maintain a hazard free, policy enforced work environment.
                                                                                              Continually creating processes bringing departments into a
          Oversee the growth and training processes for employees.
                                                                                              more efficient state.
          Oversee employee certifications and Puresafety compliance.
          Process HSE issues in Gensuite.
                                                                                    Previous Management/Plumbing experience: January 2001  June 2008:
          Providing a more efficient department by prioritizing pump
          repairs, improving the parts dept and parts processing to
          improve pump repair turn around.
                                                                                              Supervised a +$1,000,000 multi site geo-thermal expansion
          Familiar with Rental Results and Cognos report generation.
                                                                                              project.
Key Energy: District Manager, Operations Manager, Account Manager
                                                                                              Successfully supervised multiple $500,000 projects on schedule
and Supervisor: Feb 2012  July 2015:
                                                                                              and budget.
                                                                                              First branch to hit year end profitability out of seven areas in
                                                                                              the State by implementing new revenue streams.
          Oversaw 16 rigs. 2 rigs ran 24/7. Revenues ran approximately
          1.5 million a month. Costs: 1 million a month.                                      Skilled in takeoffs, estimating, proposal write ups for bid work.
          Direct supervision over: 2 - offices, 6 - Supervisors, 2 - Admin, 2                 Managed commercial accounts.
          - warehouse employees.
                                                                                              Build and maintain relationships with contractors and
          Oversaw daily processes and quarterly DOT, EPA audits.
                                                                                              residential customers.
          Monthly P&L., revenue growth and cost control.
                                                                                              Maintain fleet cleanliness and maintenance.
          Coordinate third party mechanics, vendors, welders and
                                                                                              Blueprints, material take offs, material cost control.
          rig/equipment moves.
                                                                                              Employee disciplinary action
          Solve onsite rig /well issues.
          P.O. approvals of equipment repair and general spending.
          Ticket completion and accuracy.
          Oversaw employee and asset certification renewal.
          Coached crews on safety issues and policy changes for both
          company and contractor.
Other skills:

          Self starter                                                                        Experience in P&L, budgeting, forecasting
          Team player                                                                         Excellent computer skills in Word, Excel, PowerPoint, Outlook,
                                                                                              Oracle, Sales force, Rental Results and other software
          Strong problem solving skills
                                                                                              25 years in construction environment
          Budgets
                                                                                              RCA/ 5 why and action item completion
          Contract/proposal creation
                                                                                              Scheduling employee holidays and on-call schedule
          Metrics and goal oriented
                                                                                              Eagle Resources  Continuing Education Instructor Certificate
          Sales and marketing
                                                                                              Have shown the ability to lead others in a team environment
          Organizational skills

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