| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
CHIEF HUMAN RESOURCES OFFICER
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn Marietta, GA Street Address
HR Vision, Strategy & Execution Launches, Turnaround & Rapid Growth Multibillion-Dollar Enterprises
Award-winning corporate HR strategist with rare combination of business and legal expertise. Often at the helm of Street Address -degree transformations or simplifications in HR operations, culture, and technology across broad industries and geographies. Known for developing forward-thinking, united, and engaged cultures that value global diversity and excellence.
..................................................
EXECUTIVE HIGHLIGHTS
* BARCLAYS BANK: Spiked profitability and HR service delivery for 140K employees by transforming 659-person global HR operations group and introducing laborsaving cloud innovation to realize >20% in group-wide savings.
* COMCAST / NBCUNIVERSAL: Served on leadership teams that positioned Comcast for hyper growth (business line introductions and multibillion-dollar M&As) by powering radical HR changes. Unified disparate cultures (136K personnel) for 2 industry titans in <2 years upon Comcast s $30B NBCUniversal acquisition.
* MEGGIT PLC: Integrated people, processes, and systems of 24 businesses on 4 continents in record time after transitioning outdated HR operations into 21st century with first-ever shared services operation and HRIS.
Barclays Bank London, UK 2015 Present
$33.4B in revenues (NYSE: BCS) 140,000 employees in 56 countries
CHIEF TRANSFORMATION & OPERATIONS OFFICER HUMAN RESOURCES
C-Level Scope: 9 Direct Reports, 650 HR Staff (Services, IT, Payroll, Risk, Change, Stakeholder Engagement, Special Projects, Support & Admin) across 8 Sites in 6 Countries $100M+ Budget Oversight (Projects, HR Operations, Payroll) Global Change Management Expat Programs, 56 Countries HR Service Delivery (US, UK, Lithuania, India)
Delivered on CEO s vision to evolve into digital bank by orchestrating global HR adoption of the cloud. Turned around HR operations facing YoY decline in staff retention and customer satisfaction scores by reorganizing and changing behavior of dispirited, failing team.
* Overhauled profit-draining HR organization into strategic business enabler, generating $3.5M income after negotiating interlock agreement and decreasing HR cost envelope by $4.5M.
* Spiked customer satisfaction 30% YoY 42% to 72% in 56 countries during first year alone with new HR operating model and career pathing.
* Exchanged ill-designed HR platform with scalable SAP system to reinforce 300 downstream systems.
* Averted future crisis by identifying payroll system as burning platform, revamping framework, and defining roadmap to align payroll processing with company trajectory.
* Dropped HR turnover to <10% after reinvigorating and mentoring team to achieve all individual goals and highest companywide employee engagement scores.
* Simplified payroll and benefits for 15K employees during divestiture of Asian and non-core operations and proved instrumental during several company acquisitions.
Meggitt PLC Atlanta, GA / Simi Valley, CA / Christchurch, UK 2012 2015
FTSE 250 company $2B+ annual revenues Group comprised of 24 companies spanning aerospace, defense, and sensing
SENIOR VP, HR OPERATIONS
SVP Scope: 8 Direct Reports, 47-Person Team HR Startup Operations HRIS Implementation Budget Oversight ($20M HR, $68M Benefits, $500M 401(k), $300M Pensions) Compensation & Benefits Payroll Corporate Transformation Performance Management HR Service Delivery for 12K People in 17 Countries Legal Contract / Union Negotiations
Launched central HR function as Meggitt reorganized from 24 companies into one group. Lowered global HR costs 20% and vaulted enterprise-wide efficiency by changing antiquated HR operating models to shared services. Overcame resistance and 14-month time constraints to replace legacy systems with cloud-based HRIS in 17 countries.
* Raised payroll accuracy to 99.7% and reduced 38% in costs for US operations by combining 24 payrolls into 4 and integrating processing with central payroll and HRIS.
* Cut skyrocketing benefits costs 20% in the US by overhauling medical benefits program and driving corporate wellness. Added $8M/yr. to bottom line by shifting retiree medical benefits to exchange program.
* Placed Meggitt as Employer of Choice, bolstering employer rebranding and using new medical benefits program as strategic recruiting and retention tool.
* Recharged talent pool with 2 diversity- and quality-driven initiatives: 1) Global Mobility to facilitate country transfers; and 2) Graduate Engineer Program to employ engineering PhDs from around the globe.
* Boosted employee retention and productivity at manufacturing facilities with new global performance management / career pathing program that surged participation from 40% to 86%. Later duplicated similar efficiencies for back office operations, which enabled several acquisitions with $0 rise in back office costs.
Comcast / NBCUniversal PA / NY / GA / TN 1998 2012
Comcast: #1 in cable TV and Internet, #3 in telephone services $62B revenues and 136K employees in 2012 Comcast acquired NBCUniversal in 2009 for $30B, repositioned its #5 network and failing studio to #1, and evolved parks to rival Disney
VP OF HR OPERATIONS, NBCUNIVERSAL, 2010 2012 VP OF HR OPERATIONS, COMCAST CABLE, 2007 2010
VP OF HR, COMCAST SOUTHERN DIVISION, 2003 2007 DIRECTOR OF HR, COMCAST MID SOUTH REGION, 2003
DIRECTOR OF HR NASHVILLE, COMCAST, 2001 2003 HR MANAGER AUGUSTA, COMCAST, 1998 2001
VP Scope: Global HR Strategy & Transformation Organization Development Post-Acquisition Integration Shared Services & COE Launches HR Technology, Service & Performance Improvements Comcast Executive Leadership Forum
Promoted 5 times as one of Comcast s only HR leaders with strong business and legal background. Integrated and guided diverse cultures during massive change and growth, including 5 multibillion-dollar M&As, most notably NBCUniversal. Curtailed HR admin costs 25% and situated Comcast for growth by transforming HR operations.
Reformed deficient, time-consuming global recruiting and hiring process, thereby carving yearly candidate pool of >1M job applicants down to ~22K top-quality, performance-driven hires.
* Moved 36K NBCUniversal personnel in 37 countries to Comcast s teamwork culture: devised policies and practices for smooth divestiture from GE; and pioneered and benchmarked Totally Comcast program in prior role to minimize culture shock while transferring employees from newly acquired businesses.
* Spearheaded HRIS and HR Shared Services launches as Comcast s VP of HR, guiding 49-person team to assist 1,200 HR field professionals and 96K+ employees during systemic transformation.
Comcast's Human Capital Management Team is the recipient of our 2009 HR Best Practice Award. In an unprecedented 20 months, Comcast implemented a new human capital management (HCM) strategy to centralize and integrate compensation, payroll, performance, and talent management for 96,000 employees. The effort was spearheaded by a 40-person, multidisciplinary team encompassing representatives from HR, IT, finance, audit, and operations. CTHRA s Excellence in HR awards
Saved 40% in HR costs and won 2010 Impact Award from American SAP Users Group after navigating global deployment of SAP s HCM system in 20 short months.
Freed field HR organizations to focus on high-level strategic priorities by eliminating the need to answer 700K HR inquiries per year; shifted 500K to self-service portal and 200K to shared services.
* Boosted productivity and service levels on grand scale via performance management, teambuilding, and culture initiatives (e.g., Comcasters as Leaders, Achieving Extraordinary Customer Relations, Totally Comcast, and Passport to Excellence).
* Supported strategic goal to maintain union-free workplace by training 2K managers over 5 years and chairing 5 labor campaigns that resulted in flawless victories and 4 decertifications for Southern Division.
* Optimized salary and compensation planning for up to 96K employees with HR programs that yielded 30% sales increase via incentive compensation; 20% higher quality scores and 10% less truck rolls with quality assurance; 50% drop in bad debt through collections; upturn in employee retention via workforce analytics; and maximum regular hours worked with new paid time-off policy.
Earlier Career Successes
VP / GENERAL COUNSEL, MMM Unlimited
Shaved 30% from operating costs and maximized efficiency across all departments by spearheading companywide reorganization from profit center-based model to centralized satellite organization.
ATTORNEY, Binder & Malter / Smith & Smith / Talia & Rodriguez
Education & Certifications
Juris Doctor (J.D.) Santa Clara University, CA
Bachelor of Science (B.S.) in Business Management, Accounting & Economics Brigham Young University, UT
Labor Relations Certificate, Cornell University Strategic Human Resources Management Certificate, Wharton
AECR Certified Corporate Trainer
Industry-recognized expert with speaking engagements spanning 5 continents on topics including
HR Transformation, HR Technology, Leading HR Through Analytics, HR Simplification, HR Strategy & Leadership |
