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Click here or scroll down to respond to this candidate 106 Magerton Ct * Cary, NC 27511
Candidate's Name http://LINKEDIN LINK AVAILABLE (Street Address ) 271-7742
EMAIL AVAILABLE
"A problem solver who brings vision and leadership to drive exceptional results in Business and Technology Transformations"
Visionary Executive with CIO and CTO experience, coupled * Mergers and Acquisitions,
with customer facing executive level Business and * Risk Assessment and Mitigation,
Information Technology Strategy sales and delivery on * IT optimization & IT Due Diligence,
global engagements. With a track record of over 25 years * Large Scale Organizational Change,
of experience as a vanguard Entrepreneur in the areas of * Technology/Business Strategy Integration,
Information Technology optimization, strategic and * Project Planning, Budgeting & Issues management,
transformational outsourcing, manufacturing, advanced
* Advanced Scheduling & Prioritization Techniques,
manufacturing technology, software application
* Mentoring and Executive Development,
deployment/ development, and establishment of world
* Win/Win Negotiations,
class Business Transformation and Information
* Development /Retention of Human Capital
Technology projects. Strategic thinker and complex
* Data Center Optimization, Consolidation and relocation
problem solver, with an anticipatory management style,
* SDLC and Agile Development
used to drive results in rapidly changing business
* Lean Six Sigma Black Belt (Certification Pending)
environments.
www.ductusexemplo.info * Certified Executive Consultant
EXPERIENCE
IBM Corporation - Armonk, NY
Executive Manager BaaS Global Infrastructure Services IBM Infrastructure and Resiliency Services 2014 - 2016
Transforming the IBM Resiliency Services Cloud Managed Backup & Cloud Data Virtualization Infrastructure Services. Manage
Network, Servers, Reporting, Monitoring and Alerting and Systems Administration for the CMB Offerings. Currently driving Tier
0 Automation and Metrics to add business intelligence to all aspects of Infrastructure Services.
Program Director Services Transformation, Office of the CIO 2010 - 2014
Program Director for IBMs Largest Business Transformation project Blue Harmony Services Project Office for the largest IBM
business transformation and SAP rollout to China (R0.5) and Germany (R1.0).
Drove the aggregation and prioritization of multiple Service Business Units requirements and issues to the core team.
Led the overall issue and risk management and mitigation of the Global SAP rollout (Blue Harmony). Focused on ensuring
the Services ERP Global installation is consistent with business unit expectations.
Assumed additional responsibilities to ensure that the business case and value realization program deliver on
expectations.
Associate Partner - Federal Integrated Technology Services Group in GBS 2008 - 2010
Sold and delivered IT Resource Optimization and Strategy & Change engagements to CxO and Board Level Public Sector and
Federal clients. Often called on for critical competitive contracts to position IBM value add and client benefits of IT and business
alignment. Management of complex long term partnerships and projects and mentoring of new consultants have led to
overachievement of all targets.
Worked with large private healthcare provider to transform their current infrastructure and IT delivery model into a IT SOA
based infrastructure and alignment with 10 year business vision, resulting in over $2.5B Outsourcing contract for IBM.
Developed Best Practices approach and white paper for 10 year business & IT alignment through operational efficiency
and resource consolidation and optimization for several large clients.
Worked with large Federal healthcare agency to drive an organizational and strategy change engagement encompassing
all Infrastructure and Service aspects, leveraging ITIL and ITRO concepts to accelerate savings.
Developed Data Center Consolidation & Relocation Strategies and Projects for numerous agencies always resulting in 40%
savings or greater.
Certified Executive Consultant & Subject Matter Expert IT Resource Optimization and Strategy & Change,
Office of the CIO 2006- 2008
Created and drove the GTS Integrated IT Strategy by identifying the business strategies and goals which IT must support to
enable profitable revenue growth, operational transformation, Brand Transformation, and Services Excellence.
Developed IT Portfolio Multi-Variant Prioritization Model currently being used for all IT Investment Projects
Developed the GTS Value Realization Program used to develop and track the intrinsic business value and key performance
measures (KPM) and indicators (KPI) and scorecard. Invented the concept of value horizon for recognizing that value
recognition has a specific shape which is crucial in making investment and changes to IT projects
2003 2006
Business Development Executive IT Optimization - Global Complex Opportunity Support
Sold and led client engagements in the IBM Global Complex Opportunity Support Practice focused on CxO level. Positioned and
secured $200M+ contracts for IT Optimization as an effective and efficient way to utilize IT resources, products, and services to
support the business operation, aligning IT to the business strategies and plans through linkages to applications, processes, and
people. Cross Industry experience in the Financial, Industrial, Distribution, Federal, Communications and SMB Sectors.
Led the Due Diligence and specific areas of consulting value for $2B Strategic Outsourcing Transformation engagement for
global Banking Client resulting in an additional $154M in Revenue. Led an IBM program office for 24 International work
streams and contributing member of IT Optimization and Strategic Outsourcing team, worked with IBM client service
executive's and account team.
Performed Best Practice audits and assessments of numerous outsourcing engagements with very large global client bases.
Marketing / delivery of global engagements in the $1M to $3B range of the Financial, Industrial, Distribution and SMB
Sectors.
Formally - Manager and IT Architect of SAP Worldwide Deployment / Program Product Manager - Manufacturing Strategies /
Manager of Advanced Manufacturing / Senior Scientist Manufacturing Strategies /
Indomitus Anatis Consulting Cary, NC 2001 - 2002
Chief Executive Officer (CEO) & Chief Technology Consultant (CTC)
Founded the Company to leverage my passion for people management, in a dynamic environment. Engaged a $67M medical
company to create a Shared Services Center for Excellence to leverage many of the common services provided by several sister
companies. This effort resulted in improvements, which support a Sustained Profitability model, through cost reductions and
increased revenues.
Reorganized all IT departments and reduced operating costs, while helping a sister division recover from a disaster.
Created a Center for Excellence vision and strategy plan to ultimately provide an optimal support model.
Developed Internet/Intranet and ExtraNet strategies and several quick wins (email, SFA, SLA).
Created Performance Planning Philosophy and sustainable process.
Developing training and career development plans for all department personnel.
[While waiting for IBM rehire after Leave of Absence]
Siemens Power Transmission & Distribution, LLC Raleigh, North Carolina 1997 2001
Chief Information Officer (CIO) - Corporate Information Technology Office
Created a World-Class Information Technology Organization based on a Shared Services Application Model, with corporate IT
standards and Chargeback Model, for the 5 acquisitions which constituted the newly formed Siemens Power Transmission and
Distribution Corporation.
* Architected and implemented a complete reorganization model to focus and align SPT&D business and IT projects.
* Designed and deployed an innovative LAN/WAN Infrastructure which leveraged the companies numerous acquisitions, and
allowed for an inexpensive and rapid future expansion.
* Analyzed and replaced the companies aged inventory of decentralized applications and deployed centralized systems for
HR, payroll, manufacturing, Engineering and email.
* Designed and deployed the companys first Intranet, Internet and eCommerce prototype.
* Created Disaster plans and implemented major changes in the computer operations department to virtually eliminate
outages and downtime.
[Recruited from IBM]
ADDITIONAL EXPERIENCE
(on Retainer from IBM)
Interim CIO and CTO at a private university 2007 - 2008
Developed service oriented organization and operations, while remediating the universitys ERP system, resulting in a significant
increase in IT service delivery while meeting financial challenges.
Reorganized Department in 10 days to an IT Services Model
Restructured helpdesk into IT Service Desk
Combined Security Operations Center and Network Operating Center and provided Incidence Response Center for Campus
Police and moved to 24x7 operations with no increase in budget
North Carolina State University (NCSU) - Raleigh, NC 1994 - 2014
Adjunct Professor of Industrial Engineering, Adjunct Professor of Mechanical and Aerospace Engineering, Guest Lecturer in the
School of Management
Duke University - Durham, NC 1991 - 1997
Adjunct Professor of Electrical Engineering and Mechanical Engineering
Wake Technical Community College, Raleigh, NC 1995
Instructor
Durham Technical Community College, Durham, NC 1985
Instructor
EDUCATION
PhD Industrial Engineering w/ Computer Science: Artificial Intelligence Minor
North Carolina State University - Raleigh, NC
Masters in Integrated Manufacturing Systems Engineering (IMSEI)
North Carolina State University - Raleigh, NC
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