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Name Available: Register for Free
Title Customer service representative
Target Location US-VA-VIRGINIA BEACH
Email Available with paid plan
Phone Available with paid plan
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       Candidate's Name            EMPLOYMENT HISTORY
Street Address  S MILITARY HIGHWAY APT   ASSOCIATE
                      Street Address    MARCH 2016 - PRESENT, INTERNATIONAL MARKETING ASSOCIATION (IMA)
  VIRGINIA BEACH, VA Street Address
                                   EDUCATE CUSTOMERS ABOUT NEW PRODUCTS, SERVICES AND PROMOTIONS
            PHONE NUMBER AVAILABLE
  EMAIL AVAILABLE           ADDRESS CUSTOMER SERVICE INQUIRIES IN A TIMELY AND PROFESSIONAL MANNER
                                   HANDLE HIGH CALL VOLUMES AND MULTIPLE CUSTOMER ACCOUNTS
                                   SKILLED IN ACCOUNT RESEARCH AND ISSUE RESOLUTION


                             SALES ASSOCIATE
                             SEPTEMBER 2015 - MARCH 2016, BOOST MOBILE
                                   EDUCATED CUSTOMERS ABOUT CURRENT PRODUCTS AND PROMOTIONS
                                   CONDUCTED INVENTORY CHECKS AND MET OR EXCEEDED WEEKLY SALES GOALS
                                   EXCEPTIONAL CUSTOMER SERVICE WHILE USING MULTIPLE PLATFORMS
                                   CASH HANDLING INCLUDING: PAYMENTS AND NEW SERVICE ACTIVATIONS
                                   AIDED CUSTOMERS WITH TECHNICAL AND SERVICE ISSUES


                             SALES ASSOCIATE/COOK
                             DECEMBER 2013  JANUARY 2015, KNOCK OUT BURGERS & HOT DOGS, NEWPORT NEWS, VA
                                    CASH HANDLING SKILLS; RECONCILED DRAWERS AT END OF ALL SHIFTS
                                    RESPONSIBLE FOR OPENING AND CLOSING STORE DAILY
                                    RESPONSIBLE FOR COUNTING DOWN THE DRAWER AND SECURING THE SAFE DAILY
                                    CREW TRAINER AND NEW EMPLOYEE TRAINER
                                    MAINTAINED SANITATION, HEALTH, AND SAFETY STANDARDS IN WORK AREAS
                                    CLEANED, STOCKED, AND RESTOCKED WORKSTATIONS AND DISPLAY CASES
                                    ITEMIZED, ORDERED AND STOCK ALL DELIVERIES
                                    EXCEPTIONAL CUSTOMER SERVICE AND PEOPLE SKILLS
                                    HIGHLY SKILLED IN WORKING IN BOTH KITCHEN AND FIRST CONTACT CAPACITIES

                             SR. CREW MEMBER/TRAINER
                             SEPTEMBER 2009  OCTOBER 2011, KENTUCKY FRIED CHICKEN (KFC), FAYETTEVILLE, NC
                                    TRAINED NEW EMPLOYEES ON PROCEDURES AND POLICIES
                                    LEAD COOK AND TRAINER; MAINTAINED AND EXCEEDED SHIFT GOALS
                                    OPERATED EQUIPMENT SAFELY AND CORRECTLY ACCORDING TO COMPANY PROCEDURES
                                    ENSURED FOOD IN-LINE WITH STANDARD SANITATION PROCEDURES
                                    PACKED FOOD AND DRINKS FOR TO GO CUSTOMERS
                                    OBTAINED IN-DEPTH KNOWLEDGE OF BASIC KITCHEN DUTIES AND FOOD PREPARATION


                             SALES REPRESENTATIVE
                             MAY 2007  SEPTEMBER 2009, WEST TELECOMMUNICATIONS, HAMPTON, VA
                                      HANDLED CUSTOMER INQUIRIES BOTH TELEPHONICALLY AND BY EMAIL
                                      RESEARCHED REQUIRED INFORMATION USING AVAILABLE RESOURCES
                                      MANAGED AND RESOLVE CUSTOMER COMPLAINTS; PROCESSED ORDERS AND FORMS
                                      PROVIDED CUSTOMERS WITH PRODUCT AND SERVICE INFORMATION
                                      ENTERED NEW AND EXISTING CUSTOMER INFORMATION INTO SYSTEM
                                      ACCOUNT: HOUSTON ROCKET TICKET SALES AND STRIVE STUDENT LOANS
KITCHEN LEADER
MARCH 2005  MAY 2007, BOJANGLES, GREENSBORO, NC
      PREPARED FOOD AND BEVERAGE ORDERS IN A QUICK AND EFFICIENT MANNER
      TRAINED NEW EMPLOYEES; AIDED IN TEAM MEETING SHIFT GOALS
      KNOWLEDGEABLE ABOUT NEW PRODUCTS AND PROMOTIONS
      CUSTOMER SERVICE; ADHERED TO COMPANY POLICIES AND PROCEDURES


EDUCATION
MAY 2011, FAYETTEVILLE TECH COMMUNITY COLLEGE, GENERAL EQUIVALENCY DIPLOMA


SKILLS
      ABILITY TO MULTITASK AND PRIORITIZE RESPONSIBILITIES
      COMPUTER  MS OFFICE SUITE, MAC/APPLE PRODUCTS AND GENERIC SALES SOFTWARE
      PROFESSIONAL AND NEAT APPEARANCE

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