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Click here or scroll down to respond to this candidate Jason Pires Galvo Street Address
PHONE NUMBER AVAILABLE . Email: EMAIL AVAILABLE / http://LINKEDIN LINK AVAILABLEDiversified Trilingual Marketing/User Experience professional focused onsimple design and the strive for better experiences in and out of work. Agraduate of Pratt Institute with a degree in Art Direction/CommunicationDesign who is currently completing a graduate UX Certification from BentleyUniversity. I am seeking an opportunity where I can learn and grow withinan environment that that believes in creativity and putting people first. PROFESSIONAL EXPERIENCE.WAC Research, Miami and Fort LauderdaleJanuary 2015 - PresentMarketing /UX ConsultantWAC has been a leading Marketing/UX Research company since 1972 when itopened its doors in New York City. At that time WAC was a full servicecompany providing both quantitative and qualitative research. Over theyears the marketing research industry began to change and clients expectedthe various research companies to specialize in either Quantitative orQualitative research-we chose to continue with our strength, qualitativeresearch. I was hired to assist with these changes that included Marketing,Branding, Technology and Sales initiatives. . Created Marketing print pieces which included bid sheets, Services Capabilities Decks and Brochures. . Strategized WAC Research Branding by revamping the logo, re-designed the WAC website and created social media channels and marketing materials that maintained a consistent design. . Became a member of various networking associations such as SFIMA, Broward Alliance, Beacon Council, South Florida UX to build relationships our services to professionals in the industry . Created and managed content of all WAC Research Social Media Channels which included Linkedin, Facebook, Twitter, Google, Bing and Monthly Email Newsletters. . Built relationships and partnered with other industry professionals to collaborate with marketing and sales initiatives while establishing WAC Research in the local Market. . Implemented Marketing initiatives such as User experience and Marketing networking event as well as monthly lunch and learn events while creating all Marketing and Branding pieces which included bid sheets, Services Capabilities Decks and Brochures. . Handled WAC Research client presentations which included service capabilities, Methodology proposals, and study deliverables and findings. . Facilitated Qualitative UX and Market Research studies for clientele that ranged in varied in industry (Web, Mobile, Tablet, and Medical Devices) . Implemented emotional/facial Recognition technology in both Miami and Fort Lauderdale Facilities in order to enhance results of our participant reaction and offer further evidential deliverables to our client stakeholders. . Consulted with clients and recommended UX, CX and Market Research Methodologies based on requirements that were gathered. . Handled full study implementation from screener creation, survey design, Recruiting, booking facility, Moderating and Reporting. . Methodologies and services included: UX, Market Research, Moderating, Remote Testing, Emotional Response, Shop Along, Taste Testing, Prototype, Beta Testing, Customer Experience, Surveys, Focus Groups, Triads, ID I's Diary Studies, Ethnography, Recruiting, Facility ManagementUXRD, Miami FLNovember 2015 - PresentUser Experience / Consumer InsightsUser Experience Research & Design (UXRD) offers strategic user experiencesservices to serial entrepreneurs, incubators and corporate teams that is inpartnership with WAC Research. Our niche is facilitating the earlydevelopment lifecycle on complex products where we can help a project teamdiscover and refine requirements, connect to your users, and create ausable and useful product. Our name says it all. We provide User ExperienceStrategy; User Research; and Experience Design - User Experience, Research,& Design. (Web, Mobile, Tablet, and Medical Devices) . Handled UXRD Marketing efforts and managed Social Media outlets included promotional postings, post boosting, and client prospecting using Facebook, LinkedIn, twitter, Google AD Words, Google AD Words and Bing. . Conducted UXRD client presentations of service capabilities, discovery call meetings, proposals, and findings. . Consulted with clients on Strategy and methodology recommendations to reach UX, CX and Market Research study initiative goals. . Worked with cross-functional teams to translate business goals and user needs into interactive solutions. Methodology and services included but not limited to: Expert Reviews, Remote moderated and unmoderated usability testing, Prototyping, Shop Along, True Intent, Gap Analysis, A/B Testing, Card Sort, Survey design, Focus Groups, Triads, and Ethnographies. . Coordinated full implementation of Qualitative and Qualitative research and usability testing studies from proposal, requirement gathering, location/facility rental, study design, participant recruiting, testing, reporting and presentation of findings. . Assisted with Customer Experience studies and produced Personas and Journey maps to understand and empathize with the consumer and tailor a comprehensive personalized digital marketing strategy to enhance the overall customer experience of client's services and product. . Provided insight to clients to enhance customization and content creation. . Produced conceptual design wireframes, prototypes and visual mock ups using the adobe suite and Axure.Products:UXGOFER - UXGofer is a web and mobile app built specifically to make UserExperience Research easier, faster, and more accessible. The applicationsupports you through the entire user experience research workflow. . Conducted Demonstrations for UXGOFER in English and Portuguese and spoke at various Networking events and conferences throughout south Florida such as UXSUMMIT, EMERGE, and SFIMA South Florida Marketing association. . Built relationships with the heads of UX education in various universities where I allowed 3 month free trails of UX Gofer to Undergraduate and Graduate students in order to familiarize themselves with the app so that they could use it professionally and market the product to their employers after graduation. . Created a database of prospects and clients on constant contacts where a monthly newsletter was sent with helpful information and interesting articles relevant to the UX Industry and UXGOFER. . Oversaw Sales and marketing of UXGOFER while Collaborating with other companies to partner market and cross sell UXRD services along with our UXGOFER product. . Coordinated live webinars on UXGOFER and recruited speakers in the industry to speak about the UX process to gain interest from prospectsKey Lime Interactive, MiamiMarch 2014 - November 2014User Experience Relationship ManagerKey Lime Interactive is a user research firm that conducts both qualitativeand quantitative research for Fortune 2000 companies, mid-to-large designagencies, and government agencies. National Relationship Manager focused onunderstanding client's U/X needs and building relationships with keyenterprise level clients.Services included: . Generated new business opportunities through lead development, account penetration and relationship building . Full implementation of Qualitative and Qualitative Usability Research testing and full lifecycle project management of studies from the consultation, methodology recommendation, study design, recruiting, moderating, and full detailed report. (Web, Mobile, Tablet, and Medical Devices) . Prospected and presented to UX and Consumer Isights teams of companies ranging from Local Medium sized to Enterprise level fortune 1000 clients in various industries both Nationally and Internationally. . Worked with Fortune 2000 companies, mid-to-large design agencies, and government agencies in various industries which included retail, finance, ecommerce, travel and banking . Interfaced with clients and Stakeholders to discuss their main usability goals while Strategizing and recommending UX methodologies to meet their needs and goals which included: Expert Reviews, Customer Acquisition Studies, Remote Testing, Prototyping, Eye Tracking, Shop Along, True Intent, Gap Analysis, Prototype Research, Beta Testing, Customer Experience, Card Sort, Surveys design, Focus Groups, Triads, Ethnography, Persona Creation, Journey mapping, and Quarterly Competitive Research Reports.Kelly Services Fort Lauderdale/MiamiMarch 2013 - March 2014Business Development ManagerKelly Engineering Resources serves a wide range of industries, providingengineers, designers, drafters, project support, engineering managers,project managers, technicians, and supply chain specialists. We recruitcandidates who meet your engineering needs whether you need a singleengineer for a special project or an entire project team for extendedassignments. . Developed new business opportunities through lead development, account penetration and relationship building . Ability to research, identify and develop lasting business relationships with decision makers. . Generated and implementing a long term Market Development Plan to name brand Kelly Services Engineering/IT staffing to the South Florida market. . Experienced driving new business through networking, prospecting, and cold calling. . Responsible for developing business in South Florida by leveraging existing relationships and prospecting for new clients. . Ability to obtain detailed soft / hard skill requirements from existing and prospective clients. . Maintain a collaborative relationship with the recruiting staff while providing detailed Engineering/IT requirements. . Establishes recruiting priorities relative to open requirements. . Strong communication and organizational skills in order to maintain a level of activity including qualifying prospects, scheduling client meetings, and generating revenue.Entech Networks Fort Lauderdale, Florida2011 - 2013Digital Media Business Development ManagerEntech is also a privately-held, fully certified Women's BusinessEnterprise (WBE), which allows our clients to take advantage of diversityspend quota incentives. Entech is represented by the Women's BusinessEnterprise National Council (WBENC) and is also a founding member of theU.S. Women's Chamber of Commerce (USWCC) . Responsible for requirement definition, marketing, sourcing (cold calling, networking, CRM research, national job boards, social networking, etc.), interviewing, presentation and closing of candidates on a National level.Specialize in the placement of interactive marketing professionals including: Interactive project managers, digital strategist, brand planner, eCommerce account directors, SEO, SEM, media buyers, creative, emerging media, social media, online community management, business development. Anything in the interactive / online / digital space on a National Level.CompHealth, Rehab Department (Perm) Fort Lauderdale, Florida2010 - 2011Full Desk RecruiterFull life cycle recruitment for CompHealth rehabilitation department.Responsible for working with both clients and candidates for placingprofessionals in the rehab departments for permanent positions on aNational level. . Positions that I focused on were Physical Therapists, Occupational Therapists, Repertory Therapists, Physical Therapist Assistants, and Occupational Therapist Assistants. . Responsible for Recruitment on a national level which included cold calling (minimum of 50 calls per day), behavioral interviews, generating leads and premarketing actively seeking candidates to prospective clients. . Account Management responsibilities included premarketing candidates, understanding current job requirements, submitting qualified candidates to the open job requirements and maintaining a relationship with clientele for future business. . Worked with proprietary systems as well as recruitment online based sites such as Monster, CareerBuilder, and various industry focused sites for the rehab industry. EDUCATION & ACCOMPLISHMENTS Bachelor's Degree -Communication Design Pratt Institute Graduate U/X Certificate Program - www.bentley.edu/centers/user- experience.../ux-certificate-program Bentley University VOLUNTEER WORK SFIMA - South Florida Interactive Marketing Association - Board Member and Secretary South Florida User Experience Meetup SKILLS Adobe suite, Salesforce, UX Gofer, Qualtrics, Axure interactive wire framing, Userzoom, Kairos and MS Office Suite and proprietary systems for U/X LANGUAGES Portuguese and Spanish |
