Candidate Information Name Available: Register for Free Title Collections Agent Target Location US-MO-Florissant Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  Bruce Dr #4
Florissant, MO Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

OBJECTIVE

My objective is to find an employer that would allow me to showcase the skills that I have
developed from previous employers, as well as obtain new skills in order to enhance my
portfolio.

KEY QUALIFICATIONS

       6 years experience in customer service and support with recognized strengths in
       problem solving, staff support, and planning/implementing proactive procedures in order
       to maintain a successful portfolio

      Possess solid computer skills

       Ability to train, motivate, and supervise others

      A team player, acknowledged as a " Total Quality Customer Service Professional "

WORK EXPERIENCE


Collections Agent, Parallon, Saint Louis, MO-- June 2012-present

       locate and notify consumers of delinquent medical account by telephone and mail.

       arrange for debt repayment, and establish schedules based on consumers financial
       situation.

       perform various administrative functions for assigned accounts, such as recording
       address changes and purging the records of deceased consumers.

      am recognized as a  Top Collector by management, collecting an average amount of
       $75,000 per month.

       am an assigned Training Mentor, training about 5-6 new hires per month.

Special Exhibitions Assistant, Saint Louis Science Center, Saint Louis, MO -- October
2010-June 2012

      Developed and maintained a thorough knowledge of each exhibit, as well as operations
       and procedures of the facility

      Monitored visitor behavior and assisted Security staff in enforcing safety, security, and
       emergency procedures

      Conducted ticket transactions for exhibit and the simulators as well as other venues, and
       provided suggestions based on age, demographics, and interests

      Maintained cleanliness within exhibition as well as surrounding areas


Collections Agent, Consumer Adjustment Company Inc, Saint Louis, MO-- April 2008-October
2010

      Collected on bank cards accounts for US Bank and Elan Financial ( 1st -3rd
       party/charge off status)

      Utilized skip tracing techniques and collection strategies to locate right party contacts

      Utilized payment options (credit cards, direct checks) and secured information for
       processing

      Negotiated settlements outside of normal guidelines, and authorized credit bureau
       deletion

      Generated a total of 275-300 calls per day, and exceeded monthly goals 90% of the time
       while employed.

      Collected an average of $35,000 per month

EDUCATION

University of Phoenix -- B.S in Psychology, June 2014-April 2015, 86%

Soldan International Studies High School -- High School Diploma, May 2005, 3.2 GPA
    National Honor Society
    Speech and Debate team
    Air Force JROTC
    Marching/Concert band
    L.E.A.P (mentoring organization)
REFERENCES

     Catherine Long
      PHONE NUMBER AVAILABLE

      Paris Guerin
      PHONE NUMBER AVAILABLE ext 2236

     Christopher Gleason
      PHONE NUMBER AVAILABLE