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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Villa Verde Dr. SE
Rio Rancho, NM Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Objective
Seeking a challenging position with a progressive organization, that offers an opportunity for
development of new skills and growth within the company.
Summary Of Qualifications
1. Self-motivated, and possess a high degree of professional integrity.
2. Well rounded, flexible team player, and has the ability to learn quickly.
3. Skilled in applying a logical, common sense approach to seeking practical solutions
4. Well organized, inquisitive problem solver who enjoys challenges.
5. Works well in a team but highly capable of working unsupervised.
Experience
Brookdale Senior Living (06/2016 09/2016)
Rio Rancho, NM
Resident Care Assistant
-Help patients maintain their daily hygiene, change bed sheets, empty trash, transport them from place
to place, administer meals to those who are unable to feed themselves and maintain their living space
under the supervision of a registered nurse.
Harmony Home Health & Hospice (09/2015 05/2016)
Albuquerque, NM
Home Health Aid
FootPrints Home Care (04/04/2013 05/2015)
Albuquerque, NM
Home Health Aid:
Monitor patient condition by observing physical and mental condition, intake and output, and
exercise
Support patients by providing housekeeping and laundry services; shopping for food and other
household requirements; preparing and serving meals and snacks; running errands
Assist patients by providing personal services, such as, bathing, dressing, and grooming.
Help patients care for themselves by teaching use of cane or walker, special utensils to eat,
special techniques and equipment for personal hygiene.
Help family members care for the patient by teaching appropriate ways to lift, turn, and reposition
the patient; advising on nutrition, cleanliness, and housekeeping
Record patient information by making entries in the patient journal; notifying nursing
supervisor of changing or unusual conditions
Maintain a safe, secure, and healthy patient environment by following standards and
procedures; maintaining security precautions; following prescribed dietary requirements and
nutrition standards
Update job knowledge by participating in educational opportunities
Protect the home care agency by adhering to professional standards, home care policies and
procedures, federal, state, and local requirement
Don & Cindy O'Connor (02/21/2013 05/2016)
Rio Rancho, NM
Respite Care:
Assist the family by providing temporary periods of time away from the caregiver's duties
Assist the individual in activities of daily living to promote the individual's health and safety, as
well as maintain a clean and safe environment.
Skilled and non-skilled health care services such as personal care, bathing, showering, skin care,
grooming, oral hygiene, bowel and bladder care, catheter and supra-public catheter care,
preparation or assistance in preparation of meals and eating and administering G-tube feedings
Home management skills such as house cleaning, changing linens, making beds, washing dishes,
shopping and errands
Assistance with and provision of recreational activities for leisure and play
Assistance with enhancing self-help skills and community and social awareness
Preparing or assisting the individual in preparation of meals and in eating
Providing opportunities for community and neighborhood integration and involvement
Providing opportunities for the individual to make his/her own choices with regard to daily
activities
Quench USA (09/14/2010 06/07/2012)
King of Prussia, PA
Customer Service Representative / Customer Retention Specialist / Account Manager
Specialist:
Answer phones and respond to customer requests
Provide customers with product and service information
Handle and resolve customer complaints
Up sell products and services
Identify, research, and resolve customer issues using a computer system
Research billing issues
Provide administrative support to project management teams
Retrieve all incoming cancellation request and distribute evenly amongst staff
Re-negotiate contractual agreements with customers attempting to cancel their contract
Collaborate with third party billing agencies to process cancellation request
Handling escalated cancellation request and implement retention procedures to ensure that every
preventive measure has been taken to retain the customer
Record and manage all canceled accounts to assess profit/loss ratio
Interact closely with field technicians for major account installations and removals
Create service orders for the removal of equipment, calculate and create final bill invoices, and
shutdown the account for all major accounts consisting of 100 or more units
Systematically restructure accounts to reflect overall accuracy
Perform other duties as assigned.
Horizons Behavioral Health, LLC (Dec. 2006 Sept 2010)
(Various employment locations)
Therapeutic Staff Support:
Provide specific interventions in the home, school, or community settings as outlined in the
treatment plan.
Support TSS team, school personnel, and familys efforts to stabilize the child or adolescent.
Develop progress notes describing each client contact and how that contact relates to treatment
goals.
Collaborate with other members of the treatment team and other professionals working in the
home, or in the community settings, and participation in the Inter-agency/team meetings when
necessary.
Special experience: Majority of my experience is with children or adolescents with Autism.
Education
Arcadia University, Glenside PA
Montgomery County Comm. College
Assoc. in Social Science (May 2005)
North Penn High School
Diploma (June 1998)
References
Don O'Connor PHONE NUMBER AVAILABLE
Josh Henry 1 PHONE NUMBER AVAILABLE
John Gilbert 1 PHONE NUMBER AVAILABLE
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