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Street Address Collins Avenue, apt 1402
Miami Beach, FL Street Address
Cell: PHONE NUMBER AVAILABLE, email: EMAIL AVAILABLE
Skills & Qualifications
Customer satisfaction oriented
Clear and concise communicator
Flexibility with schedules
Great team player
Charismatic leader
Computer literate
Speak Spanish, Italian and English
Work Experience
Bar Manager/Bartender:
Planning and organizing accommodation, catering and other hotel services;
Promoting and marketing the business;
Managing budgets and financial plans as well as controlling expenditure;
Maintaining statistical and financial records;
Setting and achieving sales and profit targets;
Analyzing sales figures and devising marketing and revenue management strategies;
Recruiting, training and monitoring staff;
Planning work schedules for individuals and teams;
Meeting and greeting customers;
Dealing with customer complaints and comments;
Addressing problems and troubleshooting;
Ensuring events and conferences run smoothly;
Supervising maintenance, supplies, renovations and furnishings;
Ensuring security is effective;
Carrying out inspections of property and services;
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Work History Position
1 Hotel South Beach, Miami Beach, USA
March 2015 present Bartender
May 2014 March 2015 Pelican Hotel, Miami Beach, USA Bartender
April 2010 January 2014 Star Hotels Rosa Milan, Italy Bar Manager
Sept 2008 March 2010 Hotel Boscolo Exedra Milan, Italy Bar Manager
Sept 2006 August 2008 Hotel Manzoni Milan, Italy Bartender
Nov 2000 June 2006 Viaggi del Ventaglio Havana, Cuba Entertainment Manager
Aug 1997 Dec 1998 Hotel Melia Cohiba Havana, Cuba Bartender
References are available upon request
Education
Diageo bartender training 2016
Update as Bartender Mixologist at Bartenders Academy in Milan, Italy 2010/2012
Sevilla Hospitality & Tourism Management 1994-1997
High School Pedro Albizu Campo 1990-1993
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