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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell PHONE NUMBER AVAILABLE . Home PHONE NUMBER AVAILABLE . EMAIL AVAILABLENetwork EngineerTechnically and results-driven professional with success supporting, andmaintaining high-capacity enterprise network infrastructures in fast pace,multi-task environments. Employs an unwavering work ethic with a limitlessdesire to learn new technologies and further my professional skills.Areas of Expertise:|Hardware Configuration / |Troubleshooting / Resolution ||Installation |End-user Technical Support ||Network Performance Monitoring |Equipment Selection & Procurement ||Vendor Relationship Management |Experience working in 24x7 NOC ||Strong understanding of TCP/IP |environments ||and other networking protocols | ||Strong understanding of LAN/WAN | ||technologies | ||Technical Proficiencies | || | || | ||Operating Systems: |Windows 8 / Windows 7 / Windows Vista || | ||Protocols/Standards: |TCP/IP, EIGRP, OSPF, RIP2, VLAN, Frame Relay, HSRP, ACL, || |DHCP, Wi-Fi || | ||Communications |Cisco Catalyst 2950, 2960, 3550, Cisco 2811, 2901, 4331, ||Equipment: |Cisco2500/5500 WLC, Cisco Wireless AIR-CAP23702I-K9, || |AIR-CAP2602I-A-K9, Cradlepoint, FortiWiFi-60D || | ||Tools: |HP Network Node Manager, Cisco Prime, NetScout, Netcool, || |Aruba AirWave, Omnibus, Remedy, Peregrine || | ||Software: |MS Word, MS Excel, MS Outlook, MS Visio ||Professional Experience | || | || | | Coach - Carlstadt, NJ Aug. 2015 - Mar. 2016 Retail Network Engineer/Consultant Responsible for deployment and maintaining of organizations network infrastructure, consisting of approximately 500 locations. Roles and Responsibilities: . Provided OS upgrades on following Cisco products/platforms: Cisco Router 2901, 4331 routers, and Cisco Catalyst 2960 switches. . Performed Fortinet Firewall OS upgrades via Fortinet Manager. . Added store routers, switches, and wireless devices to Aruba Airwave for monitoring. . Responsible for configuring, troubleshooting, monitoring, and the deployment of LAN/WAN and wireless solutions to all Coach Retail and Corporate locations. . Trained Coach/Asia team on the use of Aruba AirwaveUnited Parcel Services - Mahwah, NJ April 2015 - July 2015 Network Operations Technician/Consultant Responsible for monitoring network alarms and provide Tier 1 and Tier 2 troubleshooting to resolve network and facility issues. Roles and Responsibilities: . Troubleshoot network and systems-related issues; work with vendors; fault management; event notification and escalation as needed. . Respond to network issues promptly; open and update tickets and provide regular status. . Provided Respond to tickets and monitoring alerts from client servers and networking devices. . Strong follow-through and initiative to stay with issues until resolved Coach - Carlstadt, NJ Sept. 2014 - Nov. 2014 Retail Network Engineer/Consultant Responsible for overseeing the organizations Cisco CE500 Switch Replacement Upgrade project for the US and Canada Retail Wireless LAN/WAN Infrastructure, consisting of approximately 120 locations. Roles and Responsibilities: . Scheduled deployment, decommissioning CE500 switches, and upgrading to 2960 Cisco switches. . Test and troubleshoot connectivity issues with Field Support during upgrades. . Provided user support via remote login and phone support. Newark Preschool Council - Newark, NJ Nov. 2013 - Dec. 2013 Network Support Engineer /Consultant Responsible for the Organization's Network Infrastructure. Roles and Responsibilities: . Performed upgrades and user support to the Network Infrastructure at 20 plus locations. . Configured access points and updated cisco routers at multiple sites. Coach - Carlstadt, NJ Oct. 2012 - Jan. 2013 Retail Network Engineer/Consultant Responsible for the organization's US Retail Wireless LAN/WAN Infrastructure consisting of over 5,000 users in approximately 450 locations. Roles and Responsibilities: . Performed configuration and integration support for wireless network deployments. . Troubleshoot Networks comprised of Cisco Wireless Access Controllers, Access Points, Wireless Controller Server (WCS), Cisco2811, 2901 routers and Cisco 2960 switches. . Troubleshoot network alarms and problems as escalated by Level 1 (NOC).JP Morgan Chase - Whippany, NJ Feb.2010 - Apr. 2011 Enterprise Alert Group Analyst/Consultant, Worked with a 24/7 real time global event management team, responsible formonitoring network outage issues and providing first level troubleshooting to quickly resolveissues and or document results for escalation and resolution. Roles and Responsibilities: . Monitor the global infrastructure for circuit outages or network device downtimes, and taking appropriate troubleshooting and escalation action as required. . Escalate tickets to Level 2 in the event that an incident or request cannot be resolved at the Level 1. . Work with vendors such as EMC, Netapp, Hitachi by providing access to internal devices for troubleshooting and escalating hardware issues to correct Data Center Operations group. . Monitor server environment consisting of over 5000 servers, both Windows, Unix and Linux based.Bear Stearns - Whippany, NJ Nov. 1998 - Aug. 2008 Network Engineer, Participated in migrations from development to production, that involvedupgrades, installations and configurations changes. Supported Network Infrastructure to ensure maximumuptime and capacity. Liaised with telecom vendors to address and resolve circuit and equipmentissues. Roles and Responsibilities: . Managed weekly LAN/WAN projects involving the IOS upgrading, configuration, and implementation of Cisco switches routers, and other LAN/WAN devices. . Promptly responded to issues requiring replacement of key equipment to maintain critical financial systems. . Provided technical support and resolution to internal and external end users; escalated issues as necessary. . Managed requests from service tickets, service outages, change control, and other related network projects. . Perform hardware upgrades and planned replacements of failed components. . Updated and maintained company Visio documentations for the networks infrastructure.| | || | ||Education & Training | | Cisco Certifications: CCNA Routing & Switching (July 30, 2014 - July 30,2017) Certificate in Computer Operations Dover Business College, Paramus, NJ |
