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Street Address Barons Bluff Dr. Conway, SC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: To find a challenging career that best utilizes the educationand skills that I have acquired. Professional ExperienceNovember 2015 to Carolina Gardens at Conway Senior Living/ FrontierManagementPresent Conway, SC As the Business Office Manager I work directly with the Executive Director overseeing the daily operations of the business. I Process all the account payables and receivables, deposits, payroll, collections, maintain budgets, and employee relations and files. I assist in the signing of new resident contracts and maintain the resident contracts and files. I am the Human Resources Manager for the community. I coordinate and conduct new employee orientations, pre-employment screenings, health benefits, and employee information. I assist and support the department managers with their entire employee/ human resource needs and assist the staff employees with their needs and concerns.April 2012 to South Carolina Department of Motor VehiclesOctober 2015 Conway, SC As the Branch Manager I work with my team providing exceptional customer service to the public at all times, while maintaining agency standards. I oversee the daily operation of the office and staff. Supervise Assistant Managers, Examiners, and Administrative Assistants. Adhere to and enforce policies, procedures, and South Carolina Code of Laws while processing driver and vehicle transactions. I interview and make hiring recommendations, including the training and developing of my team.April 2008 to Rite Aid PharmacyMay 2012 Conway, SC, As Store Manager I work as a team with my staff performing all daily operating duties that are required on a daily basis. Such as, ad ordering, inventory, completing new resets, new items, price changes, and other bulletins that need updating. I supervise Cashiers, Shift Leaders, and Assistant Managers. I am responsible for the hiring, training and developing, and discipline of all associates. I ensure that all company policies and procedures are in compliance at all times, both in the front end and in the pharmacy. I work with budgets, P&L statements, scheduling and payroll, deposits, variances and cash, enter payables and work with outside vendors to ensure proper merchandise is brought into the location as needed. I also work with the Pharmacists to ensure exceptional customer service is given throughout the entire store. I was Team Captain of the cosmetic reset team for the district, and I am the District Ambassador Co-leader for the CCC committee.March 2006 to Dunkin Donuts/ DBA Cafua ManagementApril 2008 New Hartford NY, Ilion, NY, and Herkimer, NY, As Manager of Ilion Donuts, Herkimer Donuts, and Jenna Donuts/DBA Dunkin Donuts, I make sure that the restaurants are above all Dunkin Brands Standards, and company standards. I have to be ready for inspections form Dunkin Brands, The Department of Health, State, and Corporate. I am responsible for the hiring/termination, training, development, promoting, and scheduling of employees, and other Human Resource duties. I am involved in the community with local events that help support the business and recognition for Dunkin Donuts of Ilion. I work as a team with my staff, and other managers in our network when needed. I aim at having a clean, friendly restaurant, with exceptional guest service, at the same time making sure that all required tasks are completed on a daily basis, and reported directly to my Regional Manger as required. I multi-managed two locations, and opened my first store February 2007, where I then Casanova page 2 multi-managed three stores at one time, before being transferred to develop a larger volume restaurant to standards. I have successfully certified two locations "Service the Dunkin Way".June 2005 to CurvesMarch 2006 Utica, NY As Manager, I had all responsibility of running the business, Accounts Payable and Receivables, Human Resources, hiring/termination, training, development, and scheduling of Fitness Technicians, payroll, all of the daily operating duties, facilitate Weight-Loss Management classes, made all final decisions within the club. I was the spokes person for the facility and at local events, Participated in the 2005 Business Expo promoting Curves. I worked the field, developing corporate accounts with local businesses and Curves. I recruited new members and promoted good health and fitness.May 1997 to Rite Aid PharmacyJune 2005 N. Utica, NY, Whitesboro, NY, and Herkimer, NY As Assistant Store Manager, I worked as a team with the Store Manager performing all daily operating duties that are required to keep the store in regulation with company standards. Including, ad ordering, inventory, completing new resets, new items, price changes, and bulletins on a daily basis. Supervise and trained Cashiers and Shift Supervisors interview and hire all new associates within the location, scheduling and payroll, deposits, variances and cash. Enter payables and work with outside vendors to ensure proper merchandise is brought into the location as needed, headed the one hour film developing center. I also handled the resolution of complaints and the assurance that the customers are completely satisfied. I was volunteered to be Team Leader of the conversion team from my district when Rite Aid bought out the K&B Pharmacies in New Orleans I spent three weeks in New Orleans as team captain during the conversion.August 1996 to Mid-State Communications & Electronics, Inc.October 1997 Oriskany, NY As the Receptionist, I received and maintained all incoming calls, operating a six line switchboard, performing various job duties for the Accounting Department, working with both Accounts Receivables and Accounts Payables. Such as, invoicing, cash receipts, expense accounts, proof reading balance sheets, and the invoicing of purchase orders along with other various tasks.July 1993 to The Herkimer County Trust CompanyAugust 1996 Little Falls, NY Held various positions, from a Receptionist Associate to a Loan Associate in the Installment Loan and Commercial Loan departments. I operated the switchboard and handled all collateral insurance on Installment, Commercial, Mortgage and Home Equity Loans. Created and maintained the Installment and Commercial Loan collateral files. I was responsible for the completion of Verification of Deposits, and for the completion of Payoffs of Installment and Commercial Loan accounts. Performed all the filings of Discharges of Mortgages and Uniform Commercial Code filings/terminations. Education2011 Strayer University Bachelor Degree in Business AdministrationManagement/Human Resources2002 Herkimer County Community College Associate Degree in Applied Science Majored in Business Administration Management/Accounting1993-1996 America Institution of Banking (AIB)1993 Ilion Jr. Sr. High School Casanova page 3 Licenses and CertificationsNovember 2016 Licensed CRCF Administrator State of South CarolinaApril 2006 to Licensed Real Estate Agent State of New YorkApril 2008 Joyce Realty, New Hartford, NYMay 9 2005 to Serve Safe CertificationMay 9 2011 Organizations/Committees1995 year term Excellence in Action Committee and The Herkimer CountyTrust Company1996 year term Secretary 1995 year term2009 to 2012 Cultural Change Champions (CCC) Committee, DistrictCo-Leader Rite Aid Pharmacy District 33416 |
