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PHONE NUMBER AVAILABLE (cell) or PHONE NUMBER AVAILABLE(hm)MISSION: To provide measurable and results-driven value to a thrivingorganization, utilizing my vast leadership and business development skills.SKILLS: Extensive community volunteer work & customer service experience.Skilled in Windows & Microsoft Office Suite, EPIC and EAPM, using hospitalcomputerized systems. Work well independently and with others, internallyand externally with the ability to coordinate and multitask. Types 50 WPM. Professional and engaging presenter.HIGHLIGHTS OF QUALIFICATIONS21 years experience developing and implementing successful programs.Experience with Microsoft Window, Word, Outlook, Excel and PowerPointExperience interpreting complex policies and regulations.Excellent interpersonal skills, excellent communication skills, both verbaland written.Strong critical and thinking skillsPROFESSIONAL EXPERIENCECleveland Clinic Hospital, 9500 Euclid Avenue, S5 bldg, Cleveland, OhioCoordinator Surgery/Special Unit - 2/16 to 4/16Assumes responsibility for all activities related to the successfulcompletion of all scheduled and unscheduled pediatric and/or adult surgeryand/or procedure patient admissions/appointments.Works in conjunction with physician and/or staff to prioritizeadmissions/appointments or maximize allocated space based in medical needs.Ensures accuracy of system-wide master patient index through validation andof patient demographic data.Validates and captures primary, secondary and tertiary insurance coverageto ensure accurate billing, identifies patients in need of financialcounseling to ensure appropriate payment of services.Identifies services out of insurance plan or requiring referrals; mayinform patients of courses of action.Triage appointments based of diagnosis, patient preferences and physicianspecialty.Coordinates services and provides special instructions as requested bypatient, internal physicians and referring physicians.Coordinated patients' schedule's and clinic flow. Performed administrativesupport duties to promote patient acre within a hospital.Ensures accuracy of all data including appropriate CPT coding and caseinformation.Enters all updates, correction and changes to scheduledprocedures/surgeries.Serves as liaison with admitting office regarding hospital reservations,update admission information and cancels reservations.Tri-Pog, Group Homes, 9320 Trout Way, Elk Grove, Ca 95624Administrator - 4/94 to 1/1/12Managed and oversee the daily operation of the facility, as established bythe Board of Directors.Recruited, appointed, trained and evaluated staff; develop performancemeasurements.Developed and maintained operational manuals, policies and procedures.Provided assistance and information to employees and managers in support toTri-pog's HR management efforts. Processed personnel and pay actions andchanges for different types of appointments or employment situations,promotions and conditions.Developed Annual Budget Plan, fiscal assessment, defined budgetaryconstraints, evaluate and monitor cost.Documented all interactions with clients in the clients individualbehavioral filesConducted both individual and group counseling sessions; providedsupervision of residents as neededAssumed responsibilities associated with case management of clients onhis/her caseloadInteracted with diverse group of professionals including, but not limitedto, representatives from community childcare residential treatmentorganizations, Department of Social Services, school administration, etc.UCD Medical Center, 2317 Stockton Blvd, Sacramento, Ca 95817Hospital Unit Service Coordinator III - 8/87 to 4/94Provided administrative support to several inpatient and outpatientclinics; Pediatrics, Telemetry/Special Care, Intensive Care, Trauma Unit,Surgical Intensive Care, Neurological Intensive Care and Emergency Room.Ordered supplies and replenished stock as needed.Maintained unit census records, prepared forms for admissions, discharges,laboratory, and other services.Transcribed physician's orders. Input and retrieved data via the HospitalInformation Systems (HIS).Lighthouse Youth Center, Group Home, 4420 San Sebastian way, Sacramento, Ca95823Director/Facility Manager - 7/91 to 10/94Developed behavioral modification plan to assist clients with theirpersonal and social development.Planned and coordinated residents' monthly activities.Served as activity and intake coordinator for residents placed in program.Developed and maintained staff and client personnel files.Served as training coordinator for both tenured employees and newlyappointment staff members.SUMMARIZED EMPLOYMENT HISTORY2016 to 2016 Surgical Coordinator/Epilepsy Center Cleveland Clinic,Cleveland, Oh1994 to 2012 AdministratorTri-Pog Group Homes, Elk Grove, Ca1991 to 1994 Director/Facility Manager LighthouseYouth Center, Sacramento, Ca1987 to 1994 Hospital Unit Service Coordinator III UCDMedical Center, Sacramento, Ca1982 to 1983 Postal Shift/Leader SupervisorUnited States Air Force, Istanbul Turkey1980 to 1982 Administrative SpecialistUnited States Air Force, McClellan AFB, CaEDUCATION-B.A., Psychology - Chapman University (1998COMMUNITY AFFILIATIONS & ACHIEVEMENT- Court Appointed Advisory Board, Sacramento Children's Coalition- Recipient of the Good Neighbor Award for Outstanding Community Service- Recipient of Presidential Award for "Outstanding Community Involvement"from President Clinton. References Available Upon Request |