| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateManager/Front Desk Agent
Jacksonville, AR - Email me on Indeed: indeed.com/r/Street Address
Willing to relocate to: Hotsprings,Arkansas - Pensacola, FL - Milton, FL
Authorized to work in the US for any employer
WORK EXPERIENCE
Property Manager
Jamison Enterprise Inc - Jonesboro, AR - September 2012 to July 2016
Property Manager
Managed all aspects of regional public relations. Developed and executed strategies that were intended to
create and uphold a positive public image for the corporation.
Managed and directed luxury and multi- family housing.
Maintained records and documents for rent payments and Accounts Receivables and Accounts Payables.
Handled all aspects of Tax credit, Recertification, Move- ins and Move outs.
Facilitated all meetings as well as training for new hires.
Maintained all records for billing and paying vendors.
Worked with Outlook,Onesite, Yardi and excel.
Presented reports and maintained within budget guidelines.
Managed Aprtment Homes with 100 - 150 units. Established rental rate by surveying local rental rates;
calculating overhead costs, depreciation, taxes, and profit goals.
Attract tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of
location and services; showing units.
Contracted with tenants by negotiating leases; collecting security deposit.
Accomplished financial objectives by collecting rents; paying bills; forecasting requirements; prepared an
annual budget; scheduled expenditures; analyzed variances; initiating corrective action.
Maintained property by investigating and resolving tenant complaints; enforced rules of occupancy; inspectied
vacant units and completed repairs; planned renovations; contraced with landscaping and snow removal
services
Maintained building systems by contracting for maintenance services; supervisied repairs.
Securesd property by contracting with security patrol service; installed and maintained security devices;
established and enforced precautionary policies and procedures; responded to emergencies.
Enforced occupancy policies and procedures by confronting violators.
Prepared reports by collecting, analyzing, and summarizing data and trends.
Updated job knowledge by participating in educational opportunities; read and reviewed professional
publications; maintained personal networks; participated in professional organizations.
Accomplished organization goals by accepting ownership for accomplishing new and different requests;
explored opportunities to add value to job accomplishments.
Front Desk Manager/Night Auditor
Marriott Residence Inn - Lombard, IL - July 2006 to September 2012
Greet customers, answer phones, check in and check out customers. Collect payments via credit card, cash,
check. Computer input data. Handle complaints and resolve them in a professional and timely manner. Assign
key cards for customers rooms. Activate and deactivate room key cards. Communicate with housekeeping
informing them of checkouts and rooms that need to be cleaned. Trained employees. Approved off days
and vacations. Scheduled employees work week. Attended conference with manager and district manager.
Reported to manager on duty. Responsible for scheduling and submitting time in for pay.
Manager/Front Desk Agent
Sheraton Ohare Hotel - Chicago, IL - June 1992 to July 2006
Greet customers, answer phones, check in and check out customers. Collect payments via credit card, cash,
check. Computer input data. Handle complaints and resolve them in a professional and timely manner. Assign
key cards for customers rooms. Activate and deactivate room key cards. Communicate with housekeeping
informing them of checkouts and rooms that need to be cleaned. Trained employees. Approved off days
and vacations. Scheduled employees work week. Attended conference with manager and district manager.
Reported to manager on duty. Responsible for scheduling and submitting time in for pay.
Customer Service Agent
American Airlines - Chicago, IL - July 1982 to August 1992
Customer service agents who work at airport ticket counters are usually the first airline representative that
passengers make contact with when arriving at the airport. In this role, I greet customers, checked them in,
which entails verifying their identification and printing boarding passes. Many passengers will had luggage with
them, and it will be up to me to identify which pieces need to be checked in, which can be taken aboard the
plane and which will require an additional payment because of weight or because the passenger has exceeded
the number of bags allowed by the airline. I might need to lift heavy luggage.
Customer Service Agent
Delta Airlines - Chicago, IL - May 1978 to June 1982
Customer service agents who work at airport ticket counters are usually the first airline representative that
passengers make contact with when arriving at the airport. In this role, I greet customers, checked them in,
which entails verifying their identification and printing boarding passes. Many passengers will had luggage with
them, and it will be up to me to identify which pieces need to be checked in, which can be taken aboard the
plane and which will require an additional payment because of weight or because the passenger has exceeded
the number of bags allowed by the airline. I might need to lift heavy luggage.
EDUCATION
Bachelors in Psychology
Chicago State University - Chicago, IL
1986 to 1990
University of Arkansas at Little Rock
Pulaski Technical College
SKILLS
Managing, Supervising, Training. Computer, Microsoft (10+ years), Yardi, Fosse system, Onesite, and Night
Vision, Managed, tax credit, (10+ years)
MILITARY SERVICE
Service Country: US
Branch: Army
Rank: SSGT
August 1980 to October 1992
Patient assessment, triage, phlebotomy, immunizations, EKG, anthropometrics
Researched international health threats and conducted medical threat briefings for deploying personnel
Solely supported deployed military personnel as primary health technician in two wartime (high stress)
deployments without direct Medical Doctor supervision; 1990
Served during the Army's transition from written medical records to electronic medical records; introduction to
large scale project implementation, management, and observation
Commendations:
ARMY-SVC-RBNNTL-DEF-SVC-MDLNCOPDR-2ARMY-ACHVMT-MDL-2
CERTIFICATIONS
Medical Coding Certificate
May 2006 to Present
Medical Coding Certificate
ADDITIONAL INFORMATION
Character Of Service
Honorable Discharge
[]
|
