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Click here or scroll down to respond to this candidate MARIA Candidate's Name
Street Address 87 St NW
Edmonton - AB- T5B 3N3
Telephone: PHONE NUMBER AVAILABLE
E-mail: EMAIL AVAILABLE
QUALIFICATION SUMMARY
Over 30 years office administration experience in various capacities
involving various types of confidential financial and information
processing, reporting and tracking
Extensive working knowledge of office and administrative procedures,
protocols and equipment as well as accounting functions and principles
Adept with setting up, managing and maintaining various filing systems
and detailed information records
Excellent public relations and communication skills with the ability to
establish and maintain interpersonal relationships and a professional
image with management, staff, customers and suppliers
Adept with providing exceptional customer service with a demonstrated
ability to effectively meet or exceed customer expectations
Flexible with the ability to adapt quickly to changes and new techniques
Strong analytical skills and attention to detail
Process invoices for payment
Exercise sound judgment based on knowledge, experience and gathered
information to make competent business decisions according to
corporate goals, guidelines and procedures
Excellent organizational and time management skills with the capability
and flexibility to complete multiple tasks according to deadlines
Efficiently able to work independently and in collaboration with others
Proficient using various computer applications including Microsoft Office,
advanced internet and database software
Ability to speak, read and write fluent Spanish (native language),
Portuguese (Brazilian) and English
WORK EXPERIENCE
June 2003
Nov. 2016-
Sherwood Library Branch
Public Service Clerk
Page PB-1 (June 2003 - July 2005)
Provide a high level of patron service by administering all library
circulation system tasks pertaining to lending, maintaining and shelving
library materials, answer and direct inquiries from within the library or by
phone and assist in the provision of ready reference and readers
advisory service
WORK EXPERIENCE (continued)
Assume shift supervisory responsibility in the absence of the Branch
Head
Provide support services in community programming
Prince of Wales Branch
Public Service Clerk PB-4 (January 2005 - September 2006)
Library Clerk PB-3 (July - December 2004)
Performed duties as outlined above with the Sherwood Branch
Supervised Childrens Programs at Core-Ritchie Neighborhood Centre
Represented Branch Head in Circulation and OHS meetings as required
Central Branch Circulation Unit
Page PB-2 (September 2006 - June 2008)
In addition to above duties, pulled material for weeding consideration for
Information Services librarians
Maintained main floor photocopiers
Performed annual inventory functions
Created and implemented non-fiction DVD label titles for easier access to
patrons, shelving and searching
Suggested and implemented Pages Daily Blog from one shift to another
to keep the team up to date on work events
Central Branch Circulation Public Service Clerk PB3
2009-2016
Performs other related duties as assigned.
Provides circulation services such as: register borrowers, check out and
check in of library materials, resolve snags, place holds, receive payment
of fines, and resolve or refer complaints.
Provides reference and readers advisory service to the public.
Maintains specific clerical operations such as: periodical holdings, inter
library Loans , cash sheets, reconciling cash floats, and mail sorting.
Shelves library materials and merchandizes branch collections as directed
by Collections librarians. Maintains and repairs library materials.
Provides circulation services such as: register borrowers, check out and
check i
Provides reference and readers advisory service to the public.
Maintains specific clerical operations such as: periodical holdings,
Assumes shift supervisory responsbility as assigned.
2001 2003 - HERJACK ENGINEERING LTD.
Sao Paulo, Brazil
Administrative Assistant
Typed and compiled photographic and data reports from 18 field
engineers for low income residential house builder
Calculated, processed and reimbursed engineers out-of-pocket
expenses and mileage claims
1992 2000 - ANSALDO COEMSA S/A
Sao Paulo, Brazil
Translator/Interpreter, Bilingual Secretary (Spanish/Portuguese)
Translated and typed technical company proposals and tenders from
Spanish to Portuguese for distribution to companies in Latin America and
Spain for Italian Hydro-Electric company
Private secretary for electrical generating and transformer divisions
managers, processing various documents and internal reports
Provided support for commercial representatives and customers
Created database and controlled files of pending tenders and contracts
Arranged international itineraries for the managers
Renewed company register with the federal and state authorities
Promoted and improved trade relationships with customers and
representatives resulting in a significant increase in business volume
WORK EXPERIENCE (continued)
1984 1991 - SPA-REPRESENTATIVES (Supplies/Clothing Broker for Armed Forces)
Sao Paulo, Brazil
Secretary of Administrative Director
Set up and replaced showroom displays
Typed commercial proposals and maintained filing systems
Performed all banking, payables, inventory and royalties calculations
Obtained and controlled insurance portfolio
1983 1984 - RECONDIS REPRESENTATIVES (Ponds Cosmetics Representative)
Sao Paulo, Brazil
Accounting Assistant
Calculated, processed and maintained monthly and fiscal accounting
records
1979 1983 - SONAR ELECTRONICS
Sao Paulo, Brazil
Administrative Assistant/Storekeeper/Human Resource Assistant
Shipped, received and maintained detailed inventory records of electronic
component stock, raw material and finished product
Assisted with processing payroll and other human resource functions
Calculated and prepared year end accounting adjustments
EDUCATION & TRAINING
In-house Library Training - Reference, Horizon Circulation and Searching,
Gale Training, Literature Database Demonstration
Library Technician Diploma: Level 1(incomplete) - SAIT (ALBERTA)
Level 1: Distance Education Library 200 CERTIFICATE - SAIT
(ALBERTA)
Standard First Aid and CPR
Secretarial Certificate, University of Uruguay, Secretarial, Montevideo,
Uruguay, 1977
Grade XII Diploma, Instituto Batlle e Ordonez, Montevideo, Uruguay,
1974
COMMUNITY & PERSONAL INVOLVEMENT
Volunteer: The Leader-Post Raise-A-Reader Fundraising Campaign,
2007, 2005
Tutor: Spanish Tutor from Basic Level to Advanced
Interests: Languages, Theatre/Performer, Literature, Crafts, Music
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