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Click here or scroll down to respond to this candidate Candidate's Name , MBA Street Address
Phone: PHONE NUMBER AVAILABLE ( Email: EMAIL AVAILABLE LinkedIn Profile: http://LINKEDIN LINK AVAILABLE SENIOR IT PROJECT MANAGER / SENIOR MANAGER / CONSULTANT enterprise implementations ( systems & customer support ( inventory management . Experienced project manager, consultant, and senior manager offering 10+ years of success leading and supporting diverse technology projects; MBA; degrees in business and operations management; and 10 years of experiences covering areas in P&L, budgeting, ERP & API deployment, Cybersecurity, POS, SME, inventory management, multi-unit business unit operations management. Over 20 years of progressive roles in the hospitality and retail sector within the world's busiest airport & surrounding regional locations. . Business acumen, Leadership & Customer Service; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom- line gains. Leverage technical, business and financial acumen to communicate effectively with clients, end-users, and their respective teams. Self-starter, detail-oriented, and strong organizational skills; 24/7 self-initiated on-call support. 2006 recipient of the Hartsfield- Jackson Atlanta Int'l Airport Superstar Customer Service Award . Experienced in Change & Agile (Scrum Manager), Waterfall methodologies, within a Matrix organization. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Skills Summary|Project Management: |IT Project Lifecycle: |Value-Added Leadership: ||Point of Sale (POS) |Requirements Gathering |Virtual Team Leadership ||Implementation |& Analysis |Cross-Functional ||Inventory Management (ERP |ROI Analysis |Supervision ||& E-commerce) - Oracle |Costing & Budgeting |Team Building & Mentoring ||Custom Software Deployment|Project Scheduling |Client Facing & Client || |Testing/QA/Rollout/Supp|Relation ||System |ort |Business & IT Planning ||Migrations/Integrations |PCI Compliance / |Vendor Management & MSA ||Enterprise-wide |Cybersecurity/INFOSEC |agreements ||Implementations |Sourcing, Recruiting, |Extensive Retail, ||LAN-Cisco Routing |Developing |Hospitality, WMS and ||Conversion |Oracle Taleo/Star |Supply chain mgnt ||WAN-CenturyLink Conversion|Tracker |experience || | |POS SME & Digital ad/menu ||Infrastructure Project | | ||Teams | | ||SAP/Master Data | | | Education 2003 Master of Business Administration (MBA), Business Management Concentration Stetson School of Business and Economics at Mercer University Atlanta, Georgia 2000 Bachelor of Business Administration (BBA), Business Management & Operations Management Georgia Southern University Statesboro, Georgia GSU Men's Basketball Team (NCAA Division 1), 4 year letterman & team captain PMI Institute Project Management Training PMP Certificate (PMP Cert. Exam 2017) Career HighlightsW Consulting Group, LLC (2015-Present)W Consulting Group, LLC is a business process and project managementconsulting company, which specializes in using business experience andtechnology to deliver strategic business solutions.Principal Consultant * Point of Sale Solutions / POS SME * Inventory Management Solutions * Business Process Management SolutionsHMS HOST INTERNATIONAL - Hartsfield-Jackson Atlanta Int'l Airport (1995-2015)HMSHost is part of Autogrill S.p.A. - the world's largest provider of food,beverage and retail services for travelers.Senior IT Manager, Support (POS & IT Project Manager) (2008-2015) * Systems Support/SME: Oversee and manage POS (Micros/Oracle) and Management Information/IT Systems for Food & Beverage and Retail operations for Atlanta Airport branch, along with regional mall locations. Provided internal consulting by functioning as a trainer, mentor, and champion for the use of the Micros POS system & IT related aspects to make business more consistent, more competitive, and profitable. Support and respond to software and hardware malfunction and escalate issues as needed by identifying, researching, and providing resolution to software/hardware related issues through branch visits and remotely via email and telephone contact. Managed the day-to-day POS support functions of the branch (<60 combined units / <200 workstations). Regional support the day-to-day IT functions. * Enterprise Implementations: Locally led enterprise rollout of new robust retail point-of-sale (POS) systems. Locally executed a global rollout of new software and systems, including ERP solutions, Taleo, digital ads/menus for Retail and Food & Beverage operations within the Atlanta Airport Branch. Results: Completed projects ahead of schedule, as much as $1.2M under budget and to universal acclaim. Ensured defect-free releases through careful planning, testing and QA efforts. * System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to new platforms. LAN/WAN upgrades for HMS Host. Results: Achieved seamless migrations and integrations that were transparent to the airport customers, accomplished with no unscheduled downtime and delivered by as much as $50K under budget. * Custom Software Deployment: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions for company's POS, inventory management systems, SAP/Master Data & Oracle ERP systems Results: Improved the speed, reliability, consistency, recoverability and accessibility of dataInventory Management Systems Senior Program / Project Manager (2004-2009, 2014) * Custom Software Deployment: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions for Inventory Management system (Supply Chain Management Support) Results: Delivered custom inventory management software and support that saved millions of dollars, streamlined a $2M per month inventory process, and generated up to $10M in additional annual revenues within year one of launch, while reducing costs in the first 2 years of implementation by $1.7M & $500,000 (YOY) in fiscal years 2005 & 2006, respectively . Provided internal consulting by functioning as a trainer, mentor, and champion for the use of the Inventory Management system to identify and investigate problems that impact the gap between theoretical and actual cost of goods sold and controlling those cost and improving profitability. . Liaise with Store Manager, at the direction of the GM and Controller, to pinpoint and explain issues that cause an increase in cost of goods sold and create action plans to resolve these issues.Food & Beverage and Retail Multi-Unit/ Operations/Brand Management (1994-2004) Candidate's Name , 2 |
