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Candidate's Name
LINKEDIN LINK AVAILABLE| EMAIL AVAILABLE|PHONE NUMBER AVAILABLE |GA
GYST �
A Highly Ambitious & Diverse Candidate, with over Street Address years of Business Management, Entrepreneurial, &
Consulting experience, over 3 years of B2B & B2C Inside & Outside Sales, 2 Degrees, World Traveler,
Certified Nutritionist & Personal Training Coach. An Adaptable Team Players & Fast Learner, Who is a Self-
starter with expert Interpersonal, Customer Relational, Communication, & presentation Skills That Posses an
Analytical Mind with Bar None Leadership Qualities. Candidate is willing to relocate to fulfill business needs.
PROFESSIONAL �
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SOLUTIONS �
CONSULTANT �
(ACCOUNT �
MANAGEMENT), �
APEX �
SYSTEMS, �
ATLANTA, �
GA| �
7/2016-
PRESENT �
EXPERIENCE
- Independently functions as liaison between clients & technical delivery team
- Used consultation skills to present & find Business Hiring needs by way of managers, directors, &
C-level executives
- Perform corporate sales presentation to business decision makers
- Perform requirements gathering by educating delivery team on clients needs & pains
- Consult on knowledge of industry standard methodologies such as Software Development Life
Cycle (SDLC)
- Successfully conducted & organized Joint Requirement Planning (JRP) with business, Joint
Application Development (JAD) with interviews, & meetings with IT professionals, to execute
projects in an organized and efficient fashion with decisive direction.
- Manage issues and pain points with change management for business needs
- Evaluate candidates via thorough interview process utilizing technical phone screen, & face to
face interview
- Identify the business hiring needs quickly & accurately produced effective solutions
- Enhanced communication skills by coordinating with hiring team on the progression of functional
and non functional business requirements
- Collect functional and non-functional requirements through Salesforce technology for clients
- Utilized CRM to manage & analyze customer interactions and data to improve relationships
- Scheduled meetings & interviews between client and candidate
- Negotiated contracted terms, bill rate and mark-ups
- Reviewed & Proposed Request For Information (RFIs) and Request For Proposals (RFPs)
- Generated quality sales contacts & leads
- Managed entire sales cycle: follow up leads, manage proof of concept, & developed proposals
STORE �
MANAGER �
(BUSINESS �
DEVELOPMENT), �
SPROUTS �
FARMERS �
MARKET, �
CUMMING, �
GA| �
3/2016 �
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8/2016 �
- Created data spreadsheets, ran reports, & scheduled meetings within organization
- Identified & created effective solutions on customer service pain points
- Evaluate staff performance and provide feedback
- Manage & escalate performance issues & work with Human Resources for proper documentation
- Educated consumers to have applicable understanding for their specific needs
- Resolved customer issues with change management
- Drove & executed sales quotas for business development
- Managed and consulted a team of 15+ associates with department
- Consistently participated & completed monthly sales & leadership training to enhance business
development
- Executed payroll, benefit packages including; Health insurance, 401K, and PTO
- Interviewed applicants through thorough screening process
- Ensure business website met business requirements on an ad-hoc basis to enhance business
development
- Managed inside vendor supplement sales & reviewed Request for Proposals (RFPs)
- Ensure 100% customer satisfaction
ASSISTANT �
STORE �
MANAGER �
(BUSINESS �
DEVELOPMENT) �
VITAMIN �
SHOPPE �
DULUTH, �
GA �
|01/2015 �
-
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03/2016 �
- Maintained & managed a team of 6 associates
- Gathered information from consumers & applied probable solutions for their needs
- Used consultation skills to find out needs & solutions for consumers
- Work directly with District & Marketing manager in overall business development
- Conducted GAP analysis to mitigate gap in team performance with expected performance
- Developed & maintained strong relationships with consumers/clients & associates
- Developed functional and business requirements to obtain needs
- Created data spread sheets daily comparing overall revenue numbers to date
- Managed & created associate schedules, training, pay roll, benefits package & 401k plan
- Executed editing & data entry using Microsoft office suite
SOLUTIONS �
CONSULTANT �
(BUSINESS �
DEVELOPMENT), �
BEST �
BUY �
MOBILE, �
ATLANTA, �
GA �
|11/2011 �
�
01/2015 �
- Manage & coached a team of 11 mobile associates
- Utilized consultation skills with clients using JAD session techniques to understand their specific
consumer needs
- Resolved issues with change management and conducting root cause analysis
- Directly report sales, revenue, new customer list, and top 50 products sold to District Manager
- Completed documentation for software issues & established requirements for QA Testing &
Development Teams
- Scheduled meetings with Mobile team to evaluate overall performance as an organization
- Consulted with consumers to find pain points with their current services
- Organized & conducted JAD sessions with team members to understand requirements/business
needs
FUNDRAISER �
MANAGER �
& �
COORDINATOR, �
KENNESAW, �
GA �
| �
07/2012 �
�
01/2013 �
- Individually raised $8,000 in 5 months, to travel and study abroad throughout China
- Wrote several grant proposals for potential donors
- Recruited hundreds of donors to raise thousands of dollars for study abroad programs through
communication outlets (e.g. letters, emails, calls, and meetings)
- Assessed program budgets, established deadlines, drafted reports, & implemented necessary
changes to lead a successful fundraising endeavor
- Tracked & managed program expenses and incoming funds to stay abreast milestones &
deadlines
- Conducted one-on-one and group presentations to discuss goals, objectives, and deadlines with
donors
- Managed thousands of dollars and allocated all funds properly to their necessary accounts
BUSINESS �
DEVELOPMENT �
MANAGER/ENTREPRANEAR, �
ATLANTA, �
GA �
| �
10/2007 �
�
PRESENT �
- Consult, Train and Teach all ages & levels on nutrition and human kinesiology
- Educate clients in various subjects & excel at their fitness & health needs
- Communicate goals with clients and utilize Gap Analysis techniques to improve performance
- Use Excel and Microsoft Query to store client information and to understand to understand
marketing trends
- Conduct one-on-one interviews using JAD session techniques with clients to understand their
unique needs
- Market services to increase clientele (e.g. signs, flyers, promotions, business cards, internet)
- Manage, track, & organize profits by documenting transactions, writing receipts, & storing
information in excel
- Slash operating cost by decreasing expenses, increasing transportation fees, & maximizing profits
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KENNESAW �
STATE �
UNIVERSITY �
| �
KENNESAW, �
GA �
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Education �
2 degrees: Integrative Studies, Human Kinesiology
Emphasis: Business Management & Communication
Study Abroad: KSU INTERNATIONAL AFFAIRS
Beijing, Xian, Yanan, & Shanghai
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Skills �
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Languages: Familiar with: HTML, SQL & JAVA
Non-Technical: Problem solving, detail oriented, written communication, independent, flexible, team
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oriented
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SDLC Methodologies: Familiar with: Agile/Scrum, Waterfall
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Technical: Microsoft (Access, Excel, PowerPoint, Project, Visio, Word) Salesforce, CRM, Windows, Mac OS,
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Google Docs, Mobile Technology, KPIs, SharePoint
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Interest �
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Reading, �
Traveling, �
Fitness, �
Health, �
Portuguese, �
Writing, �
Walking, �
Personal �
Success/Self-
Help �
Works �
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Volunteer �
Gwinnett County Public Library Volunteer
Positive Athletic Mentor for Buford High School Students
Atlanta Food Bank Packager
Willing to relocate: YES!
Thank you for viewing my resume!
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