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#Street Address Lolu San Rafael, Macabebe, Pampanga
Contact #: PHONE NUMBER AVAILABLE
E-mail Address: EMAIL AVAILABLE
Seeking a career oriented, challenging environment that promotes personal growth, and will improve my technical skills.
SYNOPSIS
-A graduate of Information Technology from University of the Assumption with 2 years of experience in Hardware and Software
concerns
- Self-starter with an accurate and detail oriented work ethic; always enthusiastic to be exposed to new knowledge, and ability to
thrive with a fast-paced environment
- Motivated, reliable and goal oriented with a proven dedication to customer service excellence; Promoting the image of the
company as a leader in technology services and strong sense of responsibility
- Knowledgeable with various Operating Systems (Windows, Linux, MAC); Familiar with Computer Programming (HTML5,
PHP3, CSS3, JavaScript, Visual Basic, VB.net, Java, Turbo C, C++, Objective-C, Android, iOS)
Summary of Qualifications:
Microsoft Office Specialist (Microsoft Office, Microsoft Excel); Knowledge in Database Management Systems
(MySQL)
Computer and Network Troubleshooting
Windows Installation and other Software Installation
Background with Quality Assurance
Administrative Skills
Reporting Skills, Research Skills, Writing Skills, Organization, Confidentiality, Time management, Analyzing
Information. Data Input. Maintaining records.
Carrying out administrative tasks such as data input, processing information, completing paperwork and filing
documents.
Credentials:
Mobile: PHONE NUMBER AVAILABLE E-Mail:EMAIL AVAILABLE
Address: #142 Lolu, San Rafael, Macabebe, Pampanga, Philippines 2018
Certificate of Course Completion CCNA Exploration (Networking Fundamentals)
SAP Business One Trainee (SAP Business One Education Fast Track Solutions Inc.)
TESDA Computer and Hardware Servicing (National Certification Level II)
EDUCATION
Bachelor of Science in Information Technology
University of the Assumption (2010-2014)
Mobile: PHONE NUMBER AVAILABLE E-Mail:EMAIL AVAILABLE
Address: #142 Lolu, San Rafael, Macabebe, Pampanga, Philippines 2018
WORK HISTORY
IT Desktop Support Intern (Teletech Pampanga)
May 2013 to September 2013
- Troubleshooting hardware and software issues; Monitoring up-to-date hardware and software.
- Monitor and perform maintenance test of network facilities and configurations; Creating detailed documentation audit on
deployed hardware and software.
- Writing data and reports monthly or as required on service result.
Technical Support Specialist (EGS, Clark Pampanga)
October 2014 up to present
- Basic and advance troubleshooting on customers connection to the website.
- Writes technical reports based on findings and providing consultancy to customers on risk assessment and vulnerability
remediation.
- Providing a resolution for every customers concern.
-Setting up profile changes as per customers request.
CHARACTER REFERENCE
Will be provided upon request
Mobile: PHONE NUMBER AVAILABLE E-Mail:EMAIL AVAILABLE
Address: #142 Lolu, San Rafael, Macabebe, Pampanga, Philippines 2018
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