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Email EMAIL AVAILABLE
Cell. PHONE NUMBER AVAILABLE
OBJETIVE:
Extensive education and real world experience in environment including: Technology, Human
Resources, Customer Services, Research, Criminal Justice and safety industry with a company.
Proven experience office organizational development operations, staffing trainings and exchange
management.
Florida State Security Officer ID# D1615900.
EDUCATION
Master in Criminal Justice, June 2003
Interamerican University, Rio Piedras, P.R.
B.A Social Science Psychology, June 2001
Metropolitan University, Rio Piedras, P.R.
Several Credits Counselor in Education
University Of Phoenix, 2004
RELATED COURSEWORK
Social Science, Social Principles, Personalities Theories, Politics and Economics Issues, Group
Dynamics, Administrative Rights, Applied Statistics, Developmental Psychology, Quality in the
Customer Service, Preventive Models, Federal Constitutional Law.
WORK EXPERIENCE
Independent Salesman / TRILIN
2008 Present 2014present
Web store. Supervisor, Exam administrator Carolina Area.
Handyman Independent Contractor, Seattle
20072008
Customer Satisfaction
Rebuild and remodeling buildings
Home Depot, Seattle
20062007
Filling aisle in store
General Cleaning
Rocket Learning of Puerto Rico
October 2006December 2006
Spanish Teacher (intermediate school)
Prepared material on presentation mode using power point and projector.
Puerto Rico Energy Power Authority
19862006
Computer Center
20022004
Office management policy development.
Handled and managed classified customer information in a restricted environmental space
office area.
Supervised small office personnel.
Organizational decision making.
Control of personnel scheduling and assistance spread sheet.
Government Account Office
20022004
Utilized computer system to sketch and design new work orders for office.
Assisting customer by phone with follow up order and orientation.
Communications with customers by phone or physically in order to maintain a high quality
service.
Electric Permits Regulations Inspections and Customer Service
Managed office operations including scheduling, reports, inventory, and customer service.
Responsible for team work development and space work office schedule.
Responsible for high quality customer service with engineers, electricians and company
executive developers.
Responsible for coworkers developments communications including inspections schedules
and paperwork.
Entry Level Position in the Company
Including route development, Reading meters, In charge of mechanical equipments, cars,
trucks, sensitive and dangerous tools.
Worked in hazardous environmental areas.
Assisted others peoples, employees and customer with planning problems and
troubleshooting in an out of work space.
Work in offices space and customer service areas.
SECURITAS SECURITY SERVICES
2016 Present
Active work in Hotels, stores, special events.
COMPUTER SKILLS
Microsoft word 2012, Excel, Power Point, Video Pad Editor, Projector for computers.
OTHER ACTIVITIES
Book writer, Pleasure of my Inner Nostalgic, Manifiesto Violencia en Contra de la Mujer.
(Amazon.com/books)
Script writer.
Open water SCUBA diver (licensed).
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