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VPO GhurkariTeh&Distt. Kangra,Himachal Pradesh - Street Address 1Mobile: PHONE NUMBER AVAILABLE,PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECurrent Location- Kangra HPCurrent Profile- L1 -EngineerCarrier ObjectiveBeing a part of the Information Technology Revolution, I want to obtain achallenging and responsible position in a professionally managed companyoffering advanced opportunities that will develop and actively utilize myacquired Professional qualification, Technical skills, Abilities,Experience and knowledge so that I can work with Zeal, Initiative andBusiness instinct for the growth of the company.Project Detail & Work ExperienceOrganization : - HCL Infosystem Ltd.Experience : - Nov 2007 to Feb 2008Project - BBMP (Broad Band Multiplay)- BSNL V Responsible for E2E delivery of BBMP network in BSNL V Devices deployment (installation and commissioning) in RSUs. V ATP and HO to customer and NOC post delivery. V Customer interaction for project plan and review. V Vendor management for I&C.Current Organization : - HCL Comnet Ltd.Total Experience : - Feb 2008 to Till DateJob Profile : - L1 Engineer on client on site for alltypes of Network & Technical Problem resolution.Current Project:Punjab National Bank (RRB).- Feb, 2008 to Till datePunjab National Bank is a professionally managed bank with a track recordof over 100 years. 2nd largest banking network in India having more than6000 nodes throughout the country & abroad, Punjab National Bank is servingover 5 crores customer.Presently taking care of RRB NC and Branches in Kangra,Hamirpur,Una,Chamba as Engineer, It's a Network with, location across theHimachal. Implementation using Cisco routers, Cisco switches on E1 linewith RF, ISDN or VSAT as a backup and EIGRP as routing protocol.Taking care of Complete Network requirements for all the customers likePNB,RRB, ICICI, LIC, Mahindra Finance,Coorporation Bank, SyndicateBank,FCI, UBI, NIC,NIA etc.Roles and Responsibilities as an Engineer:- V Monitoring Core links of the RRB Network. In case the links goes down first priority is to check whether the alternate link is working and also get the trouble ticket book with the ISP. V Handling All VSAT's Quarries' like New VSAT Orders, Dispatching of material and installations of VSAT's. Co-coordinating with different venders (HCL, Hughes, Airtel, Tata and BSNL), for VSAT's Dispatching, Delivery and installations. V Attending the Customer calls coming at NC Helpdesk & troubleshooting/resolve the LAN/WAN problem at the RRB Branches on daily basis remotely by looking at various aspects of the problem. In case the primary as well as backup link of a remote site is down ,we have to coordinate with the Field Engineer and VSAT service providers to get the same resolved. V Implementation of ISDN PRI BRI RF & VSATS Solutions for providing a Back up Connectivity at each node of Bank's Network. V Maintenance of LAN & WAN Setup for the NC and its branches V Support provide for Commissioning and Maintaining the Lease line for RRB intranet V Coordination with organizations such as , Cisco Systems,Bandwidth provider (MTNL/BSNL, VSNL, Reliance, Bharti), Network Equipment Supplier . V Extending support at helpdesk and L1 level to ensure smooth co- ordination. V Timely follow up of critical issues and regular updates to management as well as Sr. Engineers which Helps in reducing the down calls and escalation. V Preparing all type of reports (daily, monthly, quarterly and yearly) and sending to customer as well as our manager. Taking care of down time and SLA.Technical Certification V Polytechnic Diploma in Computer Sci &Engg from Govt. Polytechnic College Kangra (HP) V A COMPTIA N+ coaching from NIIT DharamshalaEducational Qualification V Bachelor Degree from Himachal Pradesh University Shimla. V MCA from Sikkim Manipal UniversityPersonal Attribute V Eager to learn new technologies Ability to deal with people. V Willing to work in 24X7 environments Team facilitator. V I have Strong willpower, good stamina and self-confidence, V I am intelligent, mature, hard working and responsible, V I am innovative, open minded and creative. V I am strong team playerSpecialities V Network Implementation /Troubleshooting skill to include high end Cisco router 17XX, 18XX, 26XX, 37XX, 38XX & Switch 29XX, configuration and network monitoring. V Familiar with Lease line, ISDN, MPLS VPN network and WAN communication technology PRI, CH E1.DSLAM, OCLAN SWITCH ,MULTIPLEXER,BNG ROUTER. V Experienced in providing technical support to large and critical IT systems on Cisco router since last 7 years. V knowledge of Hardware troubleshooting, ..Personal DetailsFather's Name : Sh. Prem SagarDate of Birth : 4st Jan 1983Nationality : IndianReligion : HinduSex : MaleLanguage Known : Hindi, English,Hobbies : Working on computer,Listing and Singing Bollywood Song.DeclarationI hereby declare that all the above-furnished information is true to bestof my knowledge and belief. KushalKumar |