| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Bob Wall
Address:Street Address Overbrook Ln
Stilwell, KS Street Address -8809
Phone: PHONE NUMBER AVAILABLE (home)
Phone: PHONE NUMBER AVAILABLE (mobile)
E-mail: EMAIL AVAILABLE
Skills Summary and Objectives
Solid career with IBM Corporation as a Certified Project Manager. Experienced with:
creating management plans and implementing technology projects
establishing financial management and reporting systems
directing small to large project teams
conducting training
creating quality control and client satisfaction metrics
Loyal and strong team player with desire to leverage skills and experience with a team to improve the lives of
others and achieve business objectives
Professional Experience
Program Manager
Partnered with a national pharmaceutical client to deliver new product deployments for 9 years
Responsible for administration of budgets and staffing to support mobilebased technology for 4,500
mobilebased field sales reps across the United States and Puerto Rico
Highlight was responsible for $19M project which required a project staff of over 50 people for a
custom built integration center. Successfully created the processes to accelerate deployments from 18
to 9 weeks
Resume: Bob Wall
Business Operations Manager
Managed a Project Management Office for a multinational electronics retailer
Financially responsible for managing the training and deployment of latest server and networking
products for 1,500 locations
Managed other project managers for successful delivery of projects
Generated financial reporting, and customer satisfaction metrics with client executives
Established a records management framework for audit compliance
Project Manager New Business
Successfully completed a 2year engagement with the 4th largest global retailer starting a new U.S.
based grocery stores throughout the southwestern U.S.
Led the procurement, staging, delivery, and overall project management of the IT systems for each
store
The first 55 stores successfully opened over a 4 month span exceeding industry expectations
Technology Delivery Manager
Led a 2year engagement with a 1,900 restaurant chain for the deployment of touch screen Point of
Sale (POS) and Kitchen Display System (KDS) solutions across the U.S.
This $5M project integrated infrared touch screen technology and new software to transmit when to
prepare food items in the kitchen. This new system improved time of service and the quality of food
prepared
Reduced calls to the help desk by 30%
Personnel Manager
Managed a team of 12 technical support specialists responsible for assisting other technology delivery
teams across the Kansas City metropolitan area.
Provided technical marketing and post installation support for products that included:
Page 2 | PHONE NUMBER AVAILABLE / EMAIL AVAILABLE
Resume: Bob Wall
relational database systems
o
imaging systems
o
scientific workstations
o
midrange business systems solutions
o
computeraided design and computer integrated manufacturing
o
Education and Awards
B.S. Industrial Engineering with emphasis on Ergonomics University of Oklahoma
Certified Project Management Professional (PMP)
IBM Suggestion Award Author of PMP Study Buddy Tapes
Outstanding IBM Manager IBM Sales and Marketing Division
Community Service Activities
St. Dismas Prison Ministry Volunteer Minister
Shadow Buddies Foundation & RJ Childrens Haven Fundraising Committees
IBM: AdoptAKid Program and Partnership with Woodland Magnet School
Hand In Hand Foundation
Harvesters Mobile Food Pantry Volunteer
Rite of Christian Initiation of Adults (RCIA) Sponsor
Skills
Project Management using Microsoft Excel, Project, SharePoint, Visio, Word
Administration with managing budgets and financial reporting to Stakeholders
Managing, training, and encouraging crossfunctional teams
Expert with using data sets to create customer satisfaction metrics and plans
Loyal, team player, committed to deliver on commitments and deadlines
Page 3 | [Type your e-mail address]
|
