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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Savely Court, Hendersonville
Tennessee Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE
To obtain a full-time career that fulfills me by enriching other lives
EXPERIENCE
The Auto Club Group
Dispatch Supervisor January 1999- December 2016
Monitor daily operations and employees
Headed training and development of new dispatchers
Oversaw scheduling and employee concerns
Resolved member complaints
Daily coaching and performance discussion with team members
Oversaw weekly payroll
Call Center Supervisor for Inbound Road Service March 1998- January 1999
Oversaw daily operations and employees taking unbound calls for road assistance
Monthly and yearly performance reviews
Disciplinary action preformed when needed
Dispatcher For Emergency Road Service September 1996- March 1998
Dispatched technicians to assist broken down members
Automotive Travel Counselor March 1996- September 1996
Planned domestic travel for members
Planned car rental for members
Assisted in hotel and resort reservations for members
EDUCATION
High School Graduate
TRAINING
Trained on interviewing and new hire selections
Extensive customer service
Training in handling employee opportunities
Complaint resolution training
Team building training
State insurance license for Tennessee and Nebraska
Trained in Microsoft excel, word, outlook, and power point
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