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Click here or scroll down to respond to this candidate Candidate's Name
HANDS-ON SENIOR QA/TEST MANAGER
Certified Scrum Professional Certified Scrum Master Certified Scrum Product Owner
Street Address | EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
Hiring Manager,
I am writing to request consideration for a leadership role you have posted online.
I bring a broad range of skills in quality assurance and testing to the table as a Senior Manager, as a Manager,
as a lead, and in various Agile/Scrum roles. For the past seventeen years, I have held several Senior Manager
roles in quality assurance and testing at companies in the Atlanta area like Accenture, Cox Communications,
and General Motors. I have exemplary skills in:
People and test project management
Test and project planning
Agile coaching
Work plan creation and execution
The intelligent and creative use of automation
Bringing people together to accomplish great things
In my career, I have shifted easily between target domains: from defense, to telecom, to logistics, to consumer
support, to video, to mobile, to automotive, to financial, to utilities, to hospitality, to entertainment. In project
leadership, I have demonstrated skills in both Agile delivery (with CSM, CSPO, CSP certifications) and
Waterfall methodology (having led an Accenture team through successful CMMI Level 2 and Level 3
certifications). I am just as comfortable getting my hands dirty with test software development and test
execution as I am giving reports and presentations to executive leadership and customers. I am especially gifted
at building organizations through the intangibles I bring, having written two holiday programs for 200+ people
at Accenture, co-created and evangelized a mentoring program at Lucent, and won the Accenture/BellSouth
BASA Idol contest for an original song.
And, in 2011, for mapping out the test strategy and leading the test planning and execution for Cox
Communications project to push their cable broadcast to mobile devices, I won the company s coveted Vision
Award.
I hope that in this letter and in the details of my resume you sense that I can bring a unique set of skills and
motivation to your role. I would welcome the opportunity to talk with you further about your company, your
position, and the benefits you would gain by bringing me on board.
I can be reached at the email and phone information at the top of the page.
Thanks for giving me the opportunity.
Mike
Candidate's Name
HANDS-ON SENIOR QA/TEST MANAGER
Certified Scrum Professional Certified Scrum Master Certified Scrum Product Owner
9710 Cedar Grove Road, Fairburn, GA 30213 | EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
OBJECTIVE
Senior QA/Test Manager, QA/Test Manager, or QA/Test Lead role in a forward-thinking company
that understands the key role which testing and quality assurance play in helping create superior
solutions.
HIGHLIGHTS
Peerless in the ability to shift between target domains: from defense, to telecom,
to logistics, to consumer support, to video, to mobile, to automotive, to financial,
to utilities, to hospitality, to entertainment.
---
Winner of Cox Technology s coveted Vision Award in 2011 for
leading the testing for the program to send cable broadcasts to mobile devices.
---
Consistently received Exceeds Expectations and Superior
performance review ratings during three-decade career.
---
Skilled in both Agile delivery (with CSM, CSPO, CSP certifications) and Waterfall methodology
(led Accenture team through successful CMMI Level 2 and Level 3 certifications).
---
Comfortable getting hands dirty with test software development and test
execution, but just as comfortable giving reports and presentations to
executive leadership and customers.
---
Especially gifted at building organizations through numerous intangibles
writing two holiday programs for 200+ people at Accenture, co-creating
and evangelizing a mentoring program at Lucent, and winning the
Accenture/BellSouth BASA Idol contest for an original song.
---
Extremely well liked, and told at more than one company,
You re the most-liked person here.
---
Called The best boss I ever had! by many former direct reports.
EDUCATION
Georgia Institute of Technology (1979-1983)
Bachelor of Electrical Engineering, with Honors, Co-operative Program
Western Conservative Baptist Seminary (1992-1994)
Master of Divinity, with High Honors, Pastoral Studies/Counseling
EXPERIENCE
Self-Employed
2016 present
Self-prescribed sabbatical to pursue technical and non-technical projects.
Trained technically to further my automation skills with Java, Cucumber and Selenium.
Studied and worked with music technology and recording on Apple s Mac platform.
Manager, Accenture, Atlanta, GA
2015 2016
Led test strategy and planning effort for integrating applications and processes of an
acquired boutique hotel chain into the support systems of a major hospitality company.
Managed client and company test effort for major Michigan utility, rolling out ABB Service
Suite / SAP upgrade to field support team.
Created Test Strategy, work plan and resource loading for master schedule.
Managed assembly (string) and system integration test efforts.
Associate Director, EY (Ernst & Young), Alpharetta, GA
2014
Initiated re-direction of automation efforts from QTP-based, post-build regression testing to
Selenium/Cucumber-based, in-sprint BDD testing.
Led 80-person Audit Transformation (AT) functional test organization responsible for Audit
Tool of the Future (ATF) and Research Tool of the Future (RTF), with activities comprising
application testing, system integration testing, user acceptance testing, and production
validation testing in an Agile environment.
Senior Manager, General Motors, Roswell, GA
2013 2014
Architected and helped build test framework (Java, Cucumber and Selenium) to leverage
BDD for new application development.
Spearheaded automated testing with Cucumber and Selenium within Agile development
directive in new IT org.
Built and led 17-person test and development staff responsible for automation framework
development and supply chain application testing, comprising mainframe, web services,
Java, and browser-based applications.
Worked to define enterprise-wide Agile transition for GM as it in-sourced a worldwide IT
portfolio and built a new IT organization.
Coached staff and Scrum teams on how to make the transition from waterfall to Agile.
Led / participated in daily stand-ups, retrospectives, grooming sessions, sprint demos, and
release and sprint planning meetings.
Senior Manager - Automation, Cox Communications, Atlanta, GA
2008 2012
Developed functional, performance and stability / stress test software tools (Java, Perl,
UNIX shell scripting).
Led team responsible for analysis and planning of all video projects entering the Enterprise
QA organization.
Led test effort for Cox TV Connect (over-the-top [OTT] video to iPad, iPhone) initial
release, and shared in team leadership corporate-wide Technology Vision award.
Performed requirements analysis, created work estimates, defined test strategies, created
project plans, and managed intelligent process application.
Developed test strategies for the top 2011 and 2012 video initiatives.
Developed end-to-end test work plans for multi-app, multi-vendor solutions.
Implemented, managed, evangelized Jira tool for video department issue tracking.
Senior Consultant, Capgemini, Atlanta, GA
2007 - 2008
Developed requirements, use cases for enterprise level auction management application.
Defined functional and load test approach for website stabilization SOW.
Created data models, state transition diagrams.
Assisted development team in creating system design.
Performed acceptance testing.
QA Manager / Senior Business Analyst, AT&T (via ASAP Staffing), Atlanta, GA
2006 - 2007
Led virtual functional test team testing web-based data services ordering platform.
Defined test approach, led test plan development, scheduled resources, tracked defects, and
provided status to sponsors.
Planned and led user acceptance test with external customers.
Developed requirements, use cases and data model for bellsouth.com upgrades.
Senior Manager, Accenture, Atlanta, GA
1998 - 2005
Designed Perl side of automated test tool, increasing test case coverage by 1200%.
Developed Java-based multiple-app simulation and testing tool.
Built and managed diverse, multi-location, 18-person testing and development team for C+
+/XML API.
Led team through successful CMM Level 2 and 3 certifications.
Planned, executed, controlled aggressive project schedules for multiple releases in a
publicly-monitored, regulated arena.
Managed schedules, project artifacts, customer expectations.
Trained, mentored test teams on all SDLC test-related activities.
Integration-, product-tested XML and EDI pre-order and order processing functions.
Architected, rolled-out initial CLEC test bed.
Conducted requirements development sessions for e-commerce, wholesale gateways.
Led architecture (J2EE/Oracle) and authored proposals for CSOTS upgrade and DARTS
reporting system.
Created use cases, data diagrams, requirements documents.
Coordinated customer business teams and project teams.
Served as SME for development, QA, technical support teams.
Managed multiple high-risk enterprise projects.
Managed Clarity, LENS upgrades.
Senior Project Manager, Brooks Automation (Auto-Soft), Gilbert, AZ
1997 - 1998
Functioned as client liaison for Intel warehouse management application.
Led requirements development sessions, creating use cases and data diagrams.
Created test strategy, test plans, executed test cases.
Managed application implementations and acceptance testing at client sites.
Senior Software Engineer / Integration Lead / Business Analyst, Lucent Technologies, Phoenix,
AZ
1987 - 1997
Designed, developed C++ Advanced Intelligent Network (AIN) OSS features.
Designed, developed Pascal, i80x86 assembly for Class 5 switch enhancements.
Defined, led OSI level 3 integration testing of GTD-5 ISDN.
Created, executed test strategies, test approaches, test plans, test cases for call processing,
switch maintenance, circuit-switched data features.
Conducted requirements planning and development sessions for Class 5 switch
enhancements.
Created use cases, data diagrams, requirements documents.
Software Engineer, Motorola, Scottsdale, AZ
1984 - 1987
Designed, developed software for FFT and digital filter for advanced seeker.
Designed, developed Pascal, M68x assembly and BASIC software.
SKILLS
Management: Team management, Coaching, Project management, CMMI, Resource scheduling,
Budget tracking, Issue / Risk management
Testing: Test strategy creation, Test planning, System integration, Risk-based testing, Automated
testing, Integration testing, System testing, User acceptance testing, Defect tracking & resolution,
Services testing, Database testing
Methodologies: Agile, Scrum, BDD, Waterfall
Applications, Technologies & Tools: HPQC / ALM, Jira, Confluence, IceScrum, MS Word, MS
Excel, MS Project, Visio, MS PowerPoint, MS SharePoint, Java, Perl, Selenium, Cucumber, UNIX
shell scripting, C++, Requirements management, Business analysis, SQL, SVN, XML, SOAP,
REST, Eclipse, IntelliJ
Strengths Finder: CONNECTEDNESS (build bonds that unite different types of people),
INTELLECTION (offering new and different ways of looking at problems), IDEATION (thrive
in areas of changing priorities and requests), LEARNER (desire to improve and continuously learn)
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