Candidate Information Name Available: Register for Free Title Client Relationship Manager Target Location US-NJ-Mt. Laurel Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Street Address  * PHONE NUMBER AVAILABLE * EMAIL AVAILABLE



Qualifications Summary:

A self-motivated achiever who offers exceptional leadership, organizational and communication skills that
has proven the ability to manage multiple responsibilities with acute attention to detail. Extrodinary problem
solving skills to troubleshoot & identify root cause and provide effective solutions. Also, exhibits a solid
foundation in client relations and technical computer knowledge along with a keen personal work ethic,
driven by a committed attitude.

Professional Experience:

 2014 - Present NationalHR
Client Engagement Specialist                                                           Marlton, NJ
 Build & solidify trusted advisory relationship with clients.
 Manage & execute implemetation for new clients.
 Facilitate client meetings, Open Enrollment, client portal training.
 Responsible for explaining new benefit offerings & communication strategies to employees.
 Maintain clear communication with insurance carriers & vendors for all contracts.
 Monitor projects from initiation through delivery.
 Coordinate benefit plan audits and reports.

2013 - 2014 Integrity Consulting Group                                                      Pennington, NJ
Employee Benefits Consultant
 Used consultative selling skills to identify opportunities, overcome objectives, and develop client
relationships.
 Ensure compliance with federal and local regulations.
 Created detailed reporting for cost containment.
 Integrated Wellness initiatives sponsoring health fairs & employee screenings.
 Resolved employee claims & appeals to ensure timely closure.
 Assisted clients with service functions of payroll, enrollments, terminations, FMLA, LTD, STD.

2009 - 2013 AmeriFlex                                                                        Mount Laurel, NJ
Account Executive
 Account Manager of FSA, HRA, HSA and COBRA administration for 300 clients.
 Created and developed long term relationships through cross selling products and services.
 Managed service delivery, renewal, and integration with Human Resource management systems.
 Team lead on collaboration for client migration, and keeping apprised of market trends.
 Client population of self insured & fully insured, public & private sector.
 Collect, analyze and interpret data from clients benefit plans to exceed client expectations.
 Streamlined documentation for accuracy and auditing plans.
 Developed methods & procedures to obtain greater efficiency & effectiveness of benefit plans.
 Client & participant liaison for escalated issues.

Education:
Misericordia University * Dallas, PA
Bachelor of Science in Psychology
Scholarship Recipient

Pursuing CEBS, The Wharton School, University of Pennsylvania
New Jersey Producer License Life & Health Insurance