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Street Address ? PHONE NUMBER AVAILABLE?sherdenadixon@yahoo.comProfessional Skill Summary: . Knowledgeable customer service representative, operating multi-line phones; promoting products; problem resolution; multi-tasking; operated front cash register, prepped front line, took orders, assisted customers and counted cash drawers down at close of shift . Greeted customers; called and emailed case load of students twice monthly, conducted motivation presentation for 30 students with Power Point presentations, pulled transcripts and discussed the courses that would transfer over to a four-year college. Worked with seven clients' that had M.R.D.D, transported clients to and from appointments for shopping or doctor's visits and assisted with their mealsOffice Management Skill Summary: . Experienced with operating Microsoft Word 2013, Internet Explorer 9, Windows and Oracle data entry software, opened accounts, payroll payouts and scheduled meetings with up to ten people . Answered multi-line phones professionally, filing, greeted customers with a smile, organized folders and closed the building and secured the officeHighlights of Qualifications:|ACT-NCRC Accreditation |File Management |Order Processing ||Answer Telephones |Telephone Etiquette |Computer Literate ||Customer Relations |Billing Verification |Data Entry |Work Experience:Administrative Assist Protem Homecare LLC Shaker Hts., Ohio10/2016 - PresentSales Associate Acceptance Now Mentor, Ohio 05/2016 - PresentHome Health Aide Protem Homecare LLC Shaker Hts., Ohio 02/2016 -PresentAdministrator Beautiful Gate Ministry Cleveland, Ohio 10/2008 -PresentMail Carrier US Postal Service Cleveland, Ohio 11/2015- 02/2016CSR H & R Block Cleveland, Ohio 01/2015 - 03/2015CSR Tri C College Cleveland, Ohio 01/2014 -09/2014CSR Popeye's Restaurant Macedonia, Ohio 09/2012- 03/2013Education:Towards Employment Networks4 Success April 2015Cleveland, OhioCuyahoga Community College Associate Degree May 2014 Cleveland, Ohio Cuyahoga Community College G.E.D Cleveland, OhioCredentials:ACT WorkKeys National Career Readiness Certificate - Certificate#567CJKF3VHDKSilver Level Applied Mathematics & Locating InformationPlatinum Level Reading for Information |
