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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEMPLOYMENT HISTORYOperation Manager, State Home HealthcareDec. 2009-Present. Oversees staff activities through hiring, firing, evaluations and performance feedback.. Responsible for the oversight of nurses and office employees, a total of 30 staff members.. Direct and manage the necessary paperwork for nurses, including working budgets, financial statements, and patient care paperwork. Ensure that nurses and office staff are communicating essential information to upper level management and outside stakeholders.. Direct and manage unit to assure optimum performance and continual improvement.. Facilitate physician and clientele satisfaction . Ensures legal compliance by monitoring and implementing applicable federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings. . Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans. . Participate in developing new clientele; specifically assist the Director in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery. . Oversee the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense and balance sheet reports, reports to funding agencies, development and monitoring of organizational and contract/grant budgets. . Aided in continual recertification of home healthcare agency by state and federal agencies (JACHO, CMS) . Responsible for Medicare, Medicaid and Insurance Recovery Office Manager, State Home Healthcare July 2006-Dec 2009 . Updating health and safety policies and ensure they are being adhered to. . Reviewed financial performance of the revenue cycle . Maintained employee paperwork and ensured CME's were being completed . Payroll responsibilities . Handled accounts receivables and payables. . Kept track of Medicare and Medicaid funding for healthcare facility . Oversee the funds for private insurance.
EDUCATION/CERTIFICATIONSTexas Tech University
May 2006
Bachelor of Science in Food & Nutrition
SKILLSCertified Medical Coder 2008Knowledge of ICD-9 & DDE CMS Coding ExperienceCertified Administrator-2007Microsoft OfficeKnowledge of medical billing for Medicare and Medicaid ServicesBilling Coding CertificationADDITIONAL INFORMATIONAs I pursue a new career, I look forward to expanding beyond my routinehere at State Home Healthcare. I am very interested in developing ,implementing and organizing a unit that will allow me to use my experiencein providing guidance to improve the quality of care for patients throughby the nursing and clinical staff. I would like to serve as the directcontact for the unit concerning the operational development for the RiskAdjustment Department. I want to use my ability to assess situations,uncover problems, and identify potential solutions in the collection andrecording of clinical documentation and other areas in the facility. It isimportant that I am a part of the decision process to the nurse reviewerson coding issues and other issues or challenges they may arise within thefacility.As I have developed my experience in the healthcare industry I would liketo take a more active role in training, not only with the reviewers, butalso the vendors and other appropriate entities that can benefit from thetraining. Because I facilitate the competency to communicate well, I wouldlike to work closely with others, including the Medical Director to ensurethe profitability of the facility. References available upon request |