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Street Address Partridge Circle Dakota Dunes, SD Street Address
Cell: PHONE NUMBER AVAILABLE___________________________________________________________OBJECTIVEI am seeking a senior management position in the senior health care field.AREAS OF EXPERTISEOperations Management Budget Preparation Crisis ManagementMarketing and Sales Personnel Management LeadershipResults/Goal Oriented Communication Trustworthy/LoyalPROFESSIONAL HISTORYChief Operating Officer July 2014 to currentMGM Healthcare, St. Louis, MO. . MGM currently owns and operates 36 facilities in 5 states. Current Responsibilities are to oversee 5 Regions with Regional Support Teams. Oversee and support Corporate Disciplines of Compliance, Human Resources, Sales and Marketing, Plant Operations, Clinical Services and involved closely with all aspects of Operations of Facilities- Skilled Nursing, Rehab to Home, Assisted Living and Long Term Care. ACCOMPLISHMENTS . Survey Compliance/Results Improved year after year . Five Star Ratings Improved in 2016 . Administrator Retention Improvement . Companywide Processes and Standards were implemented in 2015 and 2016 for many initiativesDirector of OperationsPlatinum Healthcare, Skokie, IL May 2014 to July 2014 . Roma Healthcare Facilities New Management Company . Oversight and Support of 6 properties with Assisted Living, Independent Living and SNF care provided in Wisconsin, Iowa and West Virginia. Accountable to the total operations of the properties, Assist the Administrators in being successful. Oversight of 2 Regional staff.Director of Operations January 2012 to May 2014Roma Healthcare, Inc. St. Louis, Mo . Oversight of the total operations of 13 facilities - SNF, Assisted Living and Independent Living. Oversight of 11 Administrators and oversight of 6 Regional Staff. ACCOMPLISHMENTS . Owner Sold all Facilities for a Large Profitable Margin . Special Focus Facility graduated from SFF in one year . Census Improved from 62% to 78% companywide . Company Average RUG rate improvement . Maintained and Control Labor expensesExecutive DirectorCountryside Senior Living, Sioux City, Iowa April 2004 to January2012 . Accountable for the total operations of a CCRC, 2 campuses. 62 IL apartments, 25 RCF licensed facility, 99 ICF- Iowa licensed facility, 36 beds Medicare/Medicaid certified with short term Rehab unit. Largely a Private pay campus ACCOMPLISHMENTS . Census improved and maintained during my Tenure . Financial improvement of reversing negative equity within first year of employment and during my Tenure . Capital building improvements achieved 2004 thru 2012 . Transitioned facility from Non- Profit ownership to a For-profit ownership in 2009Senior Regional Director of Operations-TexasRegional Director of Operations July 2002 to January 2004Alterra Healthcare Corporation, Milwaukee, Wisconsin . Senior RDO overseeing 5 buildings directly and overseeing 3 RDO's, State Healthcare Specialist and State Sales Manager, Responsible for Texas State Business Plan. ACCOMPLISHMENTS . Successful implementation of Operation Perfection Program . Region EBITDAR improved 2.5% within 2 months of taking over Operations . Region Net Gains in Occupancy . Survey Result ImprovementRegional Administrator June 2001 to July 2002Harvest Morningside Nursing and Rehab Center, Sioux City, Iowa . Oversee total operations of a 103 bed Medicare certified facility and Regional support for 104 bed sister facility. . Responsible for increasing revenue and a complete restructure of facility team. . Targeted implementation of performance improvement systems, budget control and accountability of staff. Facilities were heading for bankruptcy; under my direction facilities did not declare bankruptcy. . Accounts Payable decreased by 12%Regional Director of Operations and Marketing October2000 to June 2001Regional Director of Operations September 1998- October 2000Director September1997-September1998Eby Realty Group/Sterling House and Bickford House Assisted Living,Dementia Assisted Living and Independent Living, Olathe, KS . Provide Regional Management for Assisted Living, Independent Living and Dementia Assisted Living. . Responsible for overseeing the total operations implementation by Residence Directors. . Assisted in pre-opening/ opening phases of newly constructed Residences. ACCOMPLISHMENTS . EBY Residence of the Year Award in 2000. . Consistently achieved Regional EBITDAR margins of 40 to 45% yearly. . Training program designed and initiated Company Wide . Regions Occupancy consistently at 90 to 95%.Administrator 1996-1997Hallmark Care Center, Sioux City, Iowa . Responsible for the management of a 50 Bed Intermediate Care Facility. . Involved in personnel management, budget preparation, maintaining state and federal compliance of regulations, initiating a strong marketing plan to obtain occupancy goals and to change community reputation of facility. . Development of facility Total Quality Management program.Administrator 1995-1996Earlham Care Center, Earlham, Iowa . Responsible for managing a 29 Bed Intermediate Care Facility. . Involved in billing, collections, budgeting, and personnel management, maintaining state and federal compliance of regulations, developing policies and procedures, and maintaining a high level of quality care.Office Manager 1994-1995Senior med Services, PA . Oversee start up of brand new Geriatric Physician Clinic. . Responsible for total operations, billing, scheduling, Accounts Payable, Accounts Receivable.EDUCATIONBachelor of Science in Health Service AdministrationUniversity of South Dakota, 1994PROFESSIONAL LICENSESIowa Nursing Home Administrator License, 1994 to presentNebraska Nursing Home Administrator license, 1995 InactiveVoluntary Assisted Living Administrator License by NAB and ALFA UniversityKansas Adult Care Administrator License, 2003 InactiveAssisted Living Kansas Operator's License, 2003 InactiveMissouri Nursing Home Administrator License, 2014 to presentDisney Institute Graduate- Leadership Series and Customer Service SeriesORGANIZATIONSKiwanis Club, 1998Rotary Club, 1998Youth Group Leader, 1995Director-At-Large, Iowa Health Care Association, 2000Alzheimer's Association Memory Walk Committee, 1998 thru 2000Alzheimer's Association Patient-Client Service Committee, 1998American Health Care Executives, 1992 - 1994Alzheimer's Association Education Committee Member, 2001 to 2003Volunteer for Youth Hockey Association- Board Member, Team Representative2004 to current |
