Candidate Information Name Available: Register for Free Title Event Planner Intern Target Location US-LA-New Orleans Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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                                                  Candidate's Name
                                          | EMAIL AVAILABLE | PHONE NUMBER AVAILABLE |

EDUCATION

University of New Orleans                                                                              New Orleans, LA
Master of Science in Hospitality and Tourism Management, GPA: 4.0/4.0                                   December Street Address

Baruch College, City University of New York                                                              New York, NY
Bachelor of Business Administration in Operations Management, GPA: 3.5/4.0                                  May 2014

WORK EXPERIENCE

Glow Media                                                                                               New York, NY
Event Planning Intern                                                                                08/2016  12/2016
 Planned and organized special events for corporate and non-profit clients with attendees ranging from 25 to 400
 Supervised the entire set up and breakdown of events
 Managed all event details and logistics such as decor, catering, entertainment, transportation, location, invitee list,
   special guests, equipment, collateral material design, etc.
 Liaised with clients, vendors, venues and organizations and became point of contact person during events
 Coordinated and monitored event timelines using softwares including Etouches and Basecamp
 Reviewed contracts and prepared post-event evaluation to review the entire event management activities and costs
 Recruited, trained, and assigned duties and responsibilities to the staff for the operations stage
 Assessed, improved and implemented floor plans for reception halls anticipating more than 200 guests

InterContinental New Orleans           Hotel                                                                 New
Orleans, LA
Front Desk Agent                                                                                   10/2015  04/2016
 Greeted and registered guests in a 400+ room hotel using OPERA Property Management System
 Maximized hotel revenue by upselling rooms and persuading guests to join the hotel loyalty program
 Resolved guest complaints and improved guest satisfaction by employing service recovery strategies
 Provided excellent customer service by answering inquiries pertaining to hotel services, guest registration, travel
    directions, and made recommendations regarding shopping, dining, or entertainment
 Computed bills, collected payments, posted charges and ensured cash register was balanced at the end of each shift

Columbia Wine Co.                                                                                       New York, NY
Business Operations Intern                                                                                  02/2015
05/2015
 Developed and implemented marketing plan to increase foot traffic from Baruch college students and Columbia
    University Medical Center employees
 Created marketing materials and determined optimal locations to place materials to promote the business
 Analyzed key performance metrics on Excel to develop strategies to increase profitability
 Developed statistical reports, such as budget reports, monthly sales report and payroll projections on Excel
 Conducted a market analysis and developed strategies to increase foot traffic based on results
 Developed sales objectives and worked with owner to set monthly goals to achieve such objectives

Foodtown                                                                                             Brooklyn, NY
Front End Assistant                                                                              10/2010  09/2013
    Assisted in management of 5  9 cashiers per shift and trained cashiers in using POS Terminals
    Processed cash and credit transactions around $2000 daily
    Maintained positive rapport with customers aimed at offering a positive experience that promotes customer
   retention
    Resolved customer issues and complaints in a timely and professional manner

ACTIVITIES
                                                                        Candidate's Name  Page |2

Sigma Alpha Delta Honors Society                                                                          New York, NY
Vice Chair of Events Management Committee                                                            09/2013  05/2014
 Planned and executed monthly professional and social events with over 100 attendees per event
 Implemented teamwork dynamics by educating members on a variety of skills
 Assisted in the tear down of events and programs so that the room space is returned to its original state