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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Morgan Ave, Port Coquitlam / V3C 1JPHONE NUMBER AVAILABLE/ EMAIL AVAILABLE
Objective
Obtain a position where I can demonstrate my great work ethic and further my career goals.
Qualifications
2 years managerial experience
6 years of office experience
10 years customer service experience
Experience with data entry and invoicing
General accounting with QuickBooks and Simply Accounting
Experience supervising and training new associate​
Bookkeeping
Experience tracking inventory
Preparing bank deposits
Tracking monthly budgets and targets
Proficient use of Microsoft Word, Excel, PowerPoint, Adobe Photoshop and Adobe Illustrator ​
Have a valid driver s license and access to a reliable vehicle
Strong analytical and organizational skill
Highly motivated and a self-starter
Education
Fleetwood Park Secondary: Graduated June 2009
Art Institute of Vancouver​
Event Management Diploma Program (October 2009 - September 2010)
Work Experience
March 2016 January 2017
Hoskins Business Services, Burnaby BC
Position: Executive Assistant
Work directly with the owner to assist him with day to day tasks
Insure all orders get filled and are delivered to the customer efficiently
Keeping track of backordered items and finding alternate solutions or sourcing items elsewhere.
Quoting and invoicing.
Manage delivery of items and quality control
 Ensure all returns are credited and restocked.
Communicate with costumers through e-mail and over the phone.
Manage new accounts and customer s
Manage all printing and cheque stock orders
Prepare bank deposits
Speaking with customers, suppliers and transport companies
November 2012 November 2015
Cove Moulding Group, Langley BC
Position: Production Manager
Ensure the business operations run smoothly
Calculate the chemical ratio s per required m0ulding
Maintain stock and manage inventory
Quote clients on LF as per their measurements
Tracking monthly budgets and targets using QuickBooks
Manage day to day scheduling of production and staff
Provide training for staff and new recruitments
Provide exceptional customer service to clients
Oversee production/packaging & shipping of products
Speaking with customers, suppliers and transport companies
Ensure the general health, safety and welfare of staff
May 2012 ‐November 2012
(6 month contract position)
Best Buy Western Service Centre, Langley BC
Position: National Service Administrative Associate
Ordering MFW & OOW Parts throughout North America
Managing over 15 different vendors
Supervising 5 associates
Estimating part costs to stores and customers
Supervising and training new associates
Input and maintain all data into the CRM system
Providing follow-ups and ETA’s on delayed and outstanding orders
Place shipping and receiving orders
Providing solutions and answering inquiries
Verifying that information on order(s) are supplied correctly to ensure that parts are delivered on time
Navigating vendor websites and using internet search engines
February 2011 ‐ February 2012
Bath Fitter , Burnaby BC
Position: Administrative Inside Sales Representative
Input and maintain all data into the CRM system
Manage day to day scheduling
Assist customers in the showroom
Answer all inbound calls
Overseeing warranty calls
Collect customer deposits and payments
Place shipping and receiving orders
Assist with referral program implementation and marketing
Contact prospective customers
Follow-up on customer inquiries and complaints
Organize and File all invoices
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