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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Phone: PHONE NUMBER AVAILABLE
Email: EMAIL AVAILABLE
Summary of Qualification:
Customer service experience in the related field of retail and the hospitality industry. Very
capable of performing multiple tasks simultaneously while display, excellent communication
skills with ability to convey information clearly and accurately. Excellent verbally and in written
skills. Proficient in Microsoft Office Applications including Word, Excel, PowerPoint, and
Outlook and other automated systems. Possesses integrity, professional bearing and confidence
required to thrive in deadline-driven environments.
Work History:
Veteran Service Representative Maximus Irving TX Oct 2015-Mar 2016
Answer inbound calls from veterans inquiring about VA coverage health insurance
Call Physician offices to set up appointments and schedule procedures for the veteran
Assist veterans in enrolling in new health coverage as well as assisting them in changing
their health care plan
Perform outbound calling for follow ups and reminding veterans of their renewal
deadline
OnCall Scheduler Medical Connections Dallas TX April 2015- Oct 2015
Answer inbound and outbound calls for Hospice,Hospitals,Dr.`offices, and Assisted
Living Facilities in a high call volume setting
Patching calls, taking messages, scheduling the correct assisting physicians for surgeries
Taking messages from patients to relay to the Dr`s office for the next business day
Candidate's Name PHONE NUMBER AVAILABLE 1
Valet Cashier Sheraton Hotel Dallas TX June 2014-2015
Verify guest credit, and establish the method of payment for they valeted vehicle
Keep track of guest vehicles by using the Pioneer POS system
Perform bookkeeping, balancing valet accounts, key auditing at the end of the shift.
Compute final bills, post charges, collect payments using the Galaxy Lightspeed software
Monitor the parking garage entry and exit lanes using Iparc Management camera system
Answering guest calls using a multiline phone to further assist them with any billing
questions they may have
Caregiver Anthony Assistant Living Lancaster TX Dec 2012- Present
Prepare meals for the in home veterans
Assist them with running errands,
Perform minor house cleaning,
Assist them with getting dressed.
Customer Service Cashier Wal-Mart Neighborhood Market Dallas TX Apr 2012-Apr 2014
Assist customers with bill paying
Cash and verify money orders, process credit and debit card transactions and validate checks
Handle money transactions, perform price changes, balance out the evening till,
Stock the shelves with incoming merchandise,
Assist ICS workers with unloading the GM trucks using pallet jacks
Break down stacked pallets so it can be processed in to be able to hit the floor
Answer incoming calls and transfer calls throughout the store
Candidate's Name PHONE NUMBER AVAILABLE 2
Parcel Assistant FedEx Smartpost Dallas TX Oct 2012-Mar 2013
Loaded and unloaded packages onto and off of trucks
Applied HRSA Labels according to packages weight and destination
Sort out material, weigh packages, load shipping trucks according codes
Assigned to work in a fast pace environment
Caregiver Angelic Hospice Greenwood MS Mar 2011-Nov 2011
Worked with Down syndrome and disabled patients
Cooked and cleaned for them
Assisted them with their baths
Shaved and groomed the male patients
Assisted them with getting dressed
Transported them to and from doctor`s visits
Picked up medication and supervised them while they took it
Did laundry and pressed their clothes.
Correctional Officer II Mississippi State Penitentiary Parchman MS July 2007-Dec 2009
Candidate's Name PHONE NUMBER AVAILABLE 3
Maintained security and control over maximum, death row, and psychiatric offenders
Conducted bi-hourly counts for the units
Escorted and transported offenders to and from the hospital
Patrolled the unit in a state vehicle
Conducting inner and outer perimeter checks
After making my year I was promoted to semi-Sergeant
Supervised and trained new employees
Kept detailed logs of all occurrences and visitors.
Correctional Officer Dawson State Jail Facility Dallas Texas Aug 2006-Apr 2007
Monitored the cameras in the surveillance rooms
Conducted warm body counts
Supervised minimum and medium security TDCJ offenders
Wrote reports of all occurrences
Inventoried the unit keys at all post changes
Assisted with the supervision of visitation on weekends
Conducted property searches, pat searches, as well as strip searches
Worked with the feeding team.
Dietary Aide/Utility Worker Valley Food Services Clarksdale MS Aug 2004- May 2006
Worked in the cafeteria at a hospital delivered patient trays to the rooms
Worked on the assembly line assisting with preparation of the food
Help unload the valley truck with the utility workers
Worked as a cashier on the weekends
Kept the dining area clean and stocked
Candidate's Name PHONE NUMBER AVAILABLE 4
Assisted in the dish room with the delivering carts
Education:
Coahoma Community College
Clarksdale MS
CRJ/ PreNursing
K.W. Healthcare
CNA 2006
Certificate
El Centro Community College
Dallas TX
Nursing
Candidate's Name PHONE NUMBER AVAILABLE 5
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