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Click here or scroll down to respond to this candidatePersonal Candidate's Name ,LMT Street Address Camp Ridge Ln Middleburg, FL Primary: PHONE NUMBER AVAILABLEObjective To obtain a position in the massage therapy field that utilizes my most recent educationExperience April 2009- June 2015 & June2016-December 2016 MassageEnvy Massage Therapist . Perform consecutive 50,80 minute quality massage therapy sessions. . Design specific sessions based on clients individual needs. . Promote the health and wellness benefits to client`s receiving massage therapy on a regular basis . Create excellent experience for members/guests through friendly and helpful attitude. . Generate new clientele through promoting member referral and guest pass programs . Help maintain professionalism and cleanliness of therapy rooms and common areas. March 2008- Present United Healthcare/ United Health Network Provider Relations Representative . Fielding provider contract and claims issues . Calling providers who have inquired about joining the network . Loading contracts into an internal system . Updating provider demographic information September 2006-Feb 2008 Tyco/Simplex Grinnell Sprinkler Designer . Design sprinkler systems per customer specifications and per code and city requirements . Coordination of technical submittals to architects, engineers and other authorities having jurisdiction. . Analysis of blueprints, specifications, site visits and communication with field fitters and sales personnel. . Maintenance of records relating to design and installation of systems. . Weekly report of assigned projects. March 2003-September 2006 United Healthcare/Americhioce Network Account Representative * Work in conjunction with Network Account Managers in regards to physician groups * Prepare and submit load briefs, working with PIM to ensure technical integrity of contracts * Answer provider inquiries via email, telephone, and written correspondence * Facilitate the internal processes to change demographic information of a medical group and other network service issues. * Contract new providers to an existing provider group * Redline contracts revised during negotiations and prepares final draft for approval by Network Account Manager * Research and assists in the resolution of regulatory inquiries and/or DOI complaints * Facilitate the resolution of credentialing issues and coordinates, and complete external and internal termination notification requirements November 2002- March 2003 Bally Total Fitness Executive Account Representative * Assisted in renewing customers accounts for 1, 2 or 3 years through inbound and outbound calls * Solved billing errors and/or disputes * Explained contract and renewal agreements March 2002- November 2002 MCI WorldCom Escalations Customer Support * Handled escalated calls transferred by front line customer service reps * Solved billing errors and/or disputes, along with issuing credits to accounts that were higher than the credit limits aloud to be given by customer service * Handled supervisor callback request August 2000-March 2002 Comcast Customer Account Representative * Set up new customer accounts * Identify, research and solve billing errors/disputes * Handle large volume of customer payments * Proficient with adding machines, computers, including MS Excel, and Word applications * Balance payment totals at the end of every shiftEducation 2008- 2009 Baltimore School Of Massage . Completed training to become a registered massage practitioner 1997-1999 Morgan State University * Completed two years studying business marketingLicensure/Certifications . Maryland Registered Massage Therapist o Florida Registered Massage TherapistQualifications/Knowledge/Skills/Abilities: . AUTO CAD experience . Excellent oral and written communication skills . Strong computer skills including Word and Excel |
