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Click here or scroll down to respond to this candidate Candidate's Name
Conroe, TX Street Address | Cell PHONE NUMBER AVAILABLE | Email EMAIL AVAILABLE
SEASONED SERVICE AND SALES MANAGER
Resilient and flexible service and sales manager with over 10 years of progressive experience across a broad range of
management, marketing, and service functions. Proven ability to combine vision, creativity, and strong business acumen
with well-developed management and leadership qualities to deliver superior service to internal and external customers.
Areas of expertise include:
Sales management Office management Strong computer skills:
MS Office including
Staff scheduling and logistics Pricing and invoicing
Outlook, Word, & Excel;
Inventory management Strategic sales planning
Adobe Acrobat; ERP
Managing customer relationships Sales and customer support
systems; Windows OS
Coaching and training staff Team management
PROFESSIONAL EXPERIENCE
EXCLUSIVE FURNITURE, HUMBLE, TX September 2016 Present
Assistant Store Manager
Responsible for providing leadership to the entire store team.
Drive sales by driving a strong customer-centric, fun and engaging culture.
Responsible for all store-wide activities related to selling, merchandising, store maintenance, expense management,
shortage prevention and sales support functions.
Responsible for developing a team of executives and associates through coaching, follow up and recognition.
IST MANAGEMENT SERVICES, THE WOODLANDS, TX 2015 to September 2016
Site Manager
Responsible for all facility requirements, provide training on workflow and machine operations.
Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with
sales department, complete site reports and other paperwork on time and accurately, complete month-end
management report.
Ensured timely completion of payroll, invoicing and accounting all required monthly management reports and
submit them to our client.
Managed workspace responsibilities including, booking rooms, organizing executive meetings, catering, and
handles all admins requests.
Created, maintained, and enhanced strong customer relationships across various levels of the client organization.
Managed team compensation, promotional increases and merit increases while strategically balancing employee
rewards and department profitability.
OFFICE MAX, MAGNOLIA, TX 2012 2015
Store Operations Manager
In charge of logistics, sales compensation, profit to plan, all of employee performances. Working with management
team to provide outstanding customer service and encourage customer surveys to provide great customer
satisfaction.
Worked with cash office on a daily basis, making deposits, and help with credit card processing. Assist Store
Manager in scheduling & controlling labor budget.
Attended conference calls for weekly follow up with Vice President.
Candidate's Name
Conroe, TX 77384 | Cell PHONE NUMBER AVAILABLE | Email EMAIL AVAILABLE
CRICKET STORE, HOUSTON, TX 2011 2012
District Manager
Managed daily operations of stores and provided exceptional customer service and managed customer contracts,
inventory management, order placements, cash receipt deposits and reconciliation, and generated daily business
reports to evaluate business progress.
Helped grow store sales while maintaining excellent client relationships. Swift adaptation to new ways of dealing
with crisis and training staff on new sales promotions.
SPRINT CELLULAR, MAGNOLIA, TX 2007 2011
District Business Manager
Managed day to day business with high efficiency and effectiveness by ensuring top notch customer service is
provided to customers.
Managed customer contracts, inventory management, order placements, cash receipt deposits and reconciliation,
and generated daily business reports to evaluate business progress.
Proven record of business growth and sales achieving top sales record for four years in a row in the surrounding
market area.
BEST BUY STORE, THE WOODLANDS, TX 2006 2007
Sales Leader & Computer Technician
Served as a consultant lead over computer department and advised customers on their purchasing decisions to
ensure the highest customer satisfaction and service. Setup all newly purchased computer and fixed all existing
computers with virus problems and so forth.
Achieved top rank in computer sales and credit card accounts set up.
EDUCATION
High School Diploma (2006)
Penn Foster College Scottsdale, AZ
Intent on pursuing undergraduate college education
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