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Click here or scroll down to respond to this candidate Candidate's Name , M.B.A., RT(R)
Street Address Welcome Drive
Home: PHONE NUMBER AVAILABLE Myrtle Beach, SC Street Address Mobile: PHONE NUMBER AVAILABLE
SUMMARY: Progressively responsible experience in healthcare administration, business
development and management operations. Principle achievements have been in the
areas of administrative coordination and operations, project development, marketing
analysis, financial budgeting and strategic planning, and design construction.
Customer relations minded with skills in problem identification and resolution.
Mission focused with strong emphasis in team-orientated leadership. An effective
communicator.
EXPERIENCE:
2013 to Present Management and Consulting Services
Myrtle Beach, SC
Operations Management and Financial Accounting
President and Owner
Provided business development and expansion expertise
Established company accounting system
Prepared monthly reports (Profit and Loss, Balance Sheet, Cash Flow Analysis)
Created Employee and Policy Manuals
Identified areas for increased profitability and developed plans to achieve goals
Federal and State Regulation Compliance services
2008 to 2013 LogistiCare Solutions, LLC
College Park, Georgia/Mullins, South Carolina/Madison, Wisconsin
Medicaid Transportation and Logistics Management Broker
2011 to 2013 General Manager for Wisconsin Operations
Managed the Wisconsin Operations and administrated contract compliance for
Medicaid transportation services throughout the State. Responsible for the direction
of operating functions of four Service departments with an operations staff of 126
employees in the State Corporate Office. Financial responsibilities include managing
two State contracts totaling $67 Million in revenue. Created annual budgets for State
operations and monitored financial activity with weekly reporting. Participated in the
Statewide MCO/HMO RFP writing process, and post response questions for two
State contracts resulting in Awards. Developed new transportation companies and
maintained availability of the overall Provider Network. Maintain compliance for
Federal and State Regulations. Reports to the Senior Vice President of Corporate
Operations.
Supported Membership base of approximately 1 million participants-Wisconsin
Negotiated/Established/Managed 192 South Wisconsin Provider Contracts
Implemented a On-Line Order Entry Services Web Portal
Presentations: Groups, Individuals, Tutorials using Power Point Slides
Negotiated Subcontractor contracts for the Network Development
Designed and Proposed an automated Member/Provider assignment method to
match closest Provider with least cost Provider
Contracting with Managed Care Organizations for services
Introduced Field Auditing for Network Providers and suppliers
2008 to 2011 Assistant General Manager for South Carolina Operations
Managed the South Carolina corporate office and administrated contract compliance
for Medicaid transportation services throughout the State of South Carolina.
Responsible for the direction of operating functions of four Regional Offices.
Financial responsibilities include managing two State contracts totaling $47 Million
in revenue. Created annual budgets for State operations and monitored financial
activity with weekly reporting. Managed operating staff of 60 employees in the State
Corporate Office and a combined 16 employees located in four Regional Offices.
Participated in the RFP responses and post response questions for two State contracts
resulting in Awards. Developed new transportation companies and maintained
Candidate's Name
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availability of the overall Provider Network. Maintain compliance for Federal and
State Regulations. Reports to the Senior Vice President of Corporate Operations.
Accomplishments:
Participated in RFP responses and post response questions for two State contracts
Appointed to the State Broker Board for Contract Administration
Created and Implemented five Corporate wide Operating Standards Policies
Assisted Providers with Business setup and organization structure
Developed and implemented Credentialing process for new Providers
Supported Membership base of approximately 440,500 participants-South
Carolina
Negotiated/Established/Managed 152 South Carolina Provider Contracts
Established Contract performance standards and monitoring plan
Created the State of South Carolina Provider Manual for service delivery
Negotiated Subcontractor contracts for the network services
Participated in a Quality Assurance Plan for Complaint handling process
Participated in Provider Network Building in multiple States
Created a Quality Assurance Plan to Monitor Program Services
Expansion of Network Providers through Recruitment
1996 to 2008 CAREAVAN, Inc. of Wisconsin
Loves Park, Illinois/Beloit, Wisconsin
Medical and disabled transportation service
President and Owner
Owner and Chief Executive Officer of a private service business. Directed all aspects
of business operations including asset acquisition and management, maintain
financial integrity, personnel, State and Federal regulatory compliance, business
expansion, and contract negotiations. Coordinated the activities of 35 staff positions.
Accomplishments:
Negotiated the purchase of Winnebago County Paratransit System (2/96)
Developed electronic Medicaid billing system for Illinois and Wisconsin (8/96)
Created fully integrated computer network for service request (1/97)
Conducted multiple service presentations
Established a business accounting system with CPA overview to maintain financial
integrity.
Established computerized reservation, routing, and billing system utilizing Global
Positioning (GPS) coordinates (1/02)
Successfully contracted with Federal, State, County, and Municipal Governments
for transportation services (1/98, 6/99, 4/01, 1/03, 4/04, 2/06)
Implemented HIPAA complainant electronic billing system Wisconsin (4/04)
Business expansion of service from 40,000 trips (1998) to 96,000 trips (2007)
annually
Instituted new HIPAA protocol for patient information and electronic data
transmission and billing for State and Federal agencies Illinois (11/04)
Successfully completed Illinois Medicaid Program Audit with no citations for
record keeping, billing accuracy, documentation, and service (02/05)
1993 to 1996 WINNEBAGO COUNTY PARATRANSIT SYSTEM
dba Care A Van, Rockford, Illinois
Medical and elderly/disabled persons transportation services
Chief Executive Officer/President
Directed the operations of the entire agency including asset management, financial
planning and budgeting, policy and procedure, business development, service
standards, contract negotiation and performance appraisal of management staff.
Coordinated the effort of four (4) management and 38 staff positions. Appointed to
the Board of Directors and functioned as the liaison between Board of Directors
desired goals and the staff for the establishment of management and operational
objectives. Regulation compliance assurance with governmental agencies.
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Accomplishments:
Negotiated and executed Bargaining Unit Agreement (11/93)
Developed Risk Management Program for HazCom, Infection Control, Client
Services, Equipment Maintenance Program (2/94)
Established Computerized Vehicle Inspection and Maintenance Program (6/94)
Upgraded computerization of organization through software enhancement, training
and creation of local area network operating system (8/94)
Converted agency from federally funded services to a privately operated and funded
non-for-profit corporation (9/95)
Developed/coordinated on-line electronic Medicaid billing system (12/95)
Coordinated the dissolution of the Corporation (2/96)
1992 to 1993 CRUSADER CENTRAL CLINIC ASSOCIATION, Rockford, Illinois
28-Provider multi-specialty Community Health Clinic
Clinical Operations Director
Directed and coordinated activities of the medical support services including Nursing,
Laboratory, Medical Records, Radiology, Patient appointments and three satellite
facilities. Established operating systems to organize the delivery of services. Served
as the HazCom (OSHA) and Risk Management Officers. Responsible for 8
management and 124 staff employees and acted as liaison between medical providers
and support staff. Prepared annual budgets (financial and personnel) and monitored
compliance. Served as Chairman on Senior Management Team (rotating), HazCom,
Risk Management and Quality Assessment and Improvement Committees.
Accomplishments:
Developed organizational/operating plan for new pediatric satellite facility (10/92)
Developed/implemented Risk Management plan for medical practice and clinical
support staff
Reorganized Nursing Services and Medical Records departments to improve
patient/information flow (12/92)
Developed/proposed a medical Quality Assessment and Improvement program
(2/93)
Implemented computerized patient flow analysis program (3/93)
Revised/implemented employee blood borne pathogen/HazCom program with
development of a post-exposure and follow-up plan (4/93)
Participated in program grant writing process, submitting for all medical/clinical
services
Participated in telephone system evaluation and selection (6/93)
Insured Clinical Laboratory Improvement Amendment (CLIA) compliance
1984 to 1991 LAKELAND MEDICAL CENTER, Elkhorn, Wisconsin
119 bed rural community hospital
Administrative Director, Imaging Services
Provided overall direction and coordination to six Diagnostic Imaging departments:
Radiology, Computed Tomography, Ultrasound, Nuclear Medicine, Magnetic
Resonance, and Echocardiology. Developed annual budgets for both revenue and
expense and created a spreadsheet monitoring system. Trained and developed 28
employees through in-service programs. Developed and implemented a Quality
Assurance program. Selected equipment of major capital expenditures with Hospital
Board presentation and approval. Arranged purchasing agreements and negotiated
contracts. Served on the Management Council, Finance, Health and Safety, and Data
Strategic Planning Committees.
Accomplishments:
American College of Radiology Mammography Accreditation (8/91)
Participation/implementation Heart Catheterization mobile services (7/91)
Justification/selection/installation computed sonography equipment (4/91)
Proposed/developed Endoscopy Laboratory department (10/90)
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Proposed/selected/installed nuclear imaging S.P.E.C.T. equipment (4/90)
Proposed/developed Mobile Health Services for Nursing Homes (6/89)
Proposed/developed Echo cardiology department (12/88)
Participated/implementation M.R.I. mobile service consortium (6/88)
Developed/implemented marketing plan resulting in increased procedures from
17,880 (1985) to 34,675 procedures (1990)
Recognition of Breast Screening Program American Cancer Society (9/87)
Proposal/selection/installation of fixed-base C.A.T. scanner (5/87)
Design/installed computerized order entry system (10/86)
Redesign/construction to expand department facilities (2/86)
Proposed/established mobile C.A.T. scanning services (5/85)
Regulatory Compliance: Maintained JCAHO Standards for Accreditation: Surveys
Aug. 1985, Aug. 1988, and July 1991. Completed Nuclear Regulatory
Commission Surveys for Nuclear Medicine Services with no citations, Sept. 1986,
Jan, 1989 and May 1991.
1975 to 1984 BELOIT CLINIC, S.C., Beloit, Wisconsin
45 physician multi-specialty facility
Radiologic Technologist
Performed routine radiographic procedures, including fluoroscopy. Assisted in
management duties including quality control, day-to-day department operations,
purchasing inventory management, planning and scheduling. Acted as supervisor in
the absence of department manager.
Special Projects Assistant
Projects completed concurrent with technologist duties. Acted as special assistant to
the clinic administrator on specific projects:
Completed marketing study for the identification of patient base.
Proposed feasibility study for the selection and purchase of telephone equipment.
Participated in profit sharing consultant selection.
Assisted with satellite clinic sites development.
1973 to 1974 ROCKFORD MEMORIAL HOSPITAL, Rockford, Illinois
485 bed acute care hospital
Radiologic Technologist
Performed radiography and special procedures with emphasis in tomography.
EDUCATION
December 2003 Master Business Administration
Cardinal Stritch University Milwaukee, Wisconsin
Career emphasis in Master Level Management principles.
May 1989 Bachelor Business Administration
University of Wisconsin Whitewater, Wisconsin
Emphasis in management, finance, cost accounting, purchasing and materials
management.
December 1979 Associate Degree General Studies
University of Wisconsin Janesville, Wisconsin
July 1972 Registered Technologist Radiology
St. Joseph's School of Radiologic Technology Marshfield, Wisconsin
Graduated second in class and scored in the upper 10% on registry exam.
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