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Click here or scroll down to respond to this candidateCandidate's Name
Street Address IdaBright Drive
Plainfield, Illinois Street Address
PHONE NUMBER AVAILABLE Home
PHONE NUMBER AVAILABLE Cell
Objectives: To obtain a position where I can utilize my past work experiences and skills to perform the necessary job duties.
Experience:
Community Relations Director - June 2, 2013 - November 25,2013
Emeritus at Joliet & Emeritus at Joliet Courtyard - Joliet, Il. 60431
Take Inquiry calls from Families and prospective residents looking for either Assisted Living or Memory Care and schedule tours for them to come into either community to see what we have to offer.
I brought up occupancy in both communities-
Courtyard I went from 38 residents to 58 residents in the Assisted Living Community I brought it up from 54 to 69 presently.
Internal and External Sales and Marketing of the Memory Care Building and assisted living building.
Give Tours to Families members looking for Alzheimer s and Dementia Care and assisted living.
Make Follow up calls with families in the database..
Concierge - January 24,2012 - June 2, 2013
Emeritus at Joliet Courtyard -Joliet, IL. 60431
Answer phones and direct them to the appropriate party
Meet and Greet family visitors and vendors coming into the building.
Give Tours of the facility.
Sign Contracts with Family members, take deposits.
Call Family members of prospective residents to set up tours, paperwork, etc
.Enter Invoices for payment to the corporate office
Speak with vendors in regards to payment due
Resolve any issues that families may have in regards to their loved ones.
Human Resource Manager - February 14, 2011 - May 31,2011
Deerbrook Care Centre - Joliet, Illinois 60435
New Hire Paperwork Background
Checks on new employees
New Employee Orientations
Filing paperwork for employees.
Maintaining In services for Employees
Maintaining I9 s for All Employees
Distribute Payroll Checks
Assistant Executive Director /Business Office Director - April 13 ,2010 - February 11, 2011 Emeritus Corporation-Loyalton of Joliet, Joliet Illinois 60431
Resident Billing and Invoices
Community Billing and Invoices
Responsible for Payroll of Employees - Kronos Software
New Hire Paperwork as well as Interviews and background checks on new employees
Gave Tours of Community, sell apartments to prospective residents
Contract Signing with new residents and their families
Human Resource Issues regarding employees
Dealing with resident and family issues that may come up
Making Executive Decisions when the Senior Executive Director is out of the Building.
Manager on Duty for both Communities The Loyalton of Joliet and Courtyard of Joliet
Concierge -June 23,2008 - April 13,2010
Emeritus Corporation-Courtyard of Loyalton , Joliet, Illinois 60431
Answer telephones
Meet and Greet families.
Give Tours of the facility
Sign Contracts with Family members, take deposits.
Call Family members of prospective residents to set up tours, paperwork, etc.
Background checks on new employees
New Hire paperwork with new employees
Enter Invoices for payment to the corporate office
Speak with vendors in regards to payment due
Do new hire paperwork with new employees.
Manager on Duty every 8 weeks Sat. & Sun
Manager on duty 2-3 times per month during the week
Maintain the Monthly Activity calendar for the Activity Dept
Call companies that we did business with and request W9 forms to send up to corporate
Help admissions/marketing with new resident paperwork with families, such
As discussing the contract, collecting fees and rent money from families.
Make calls to prospective residents families giving info. About the facility,
Package marketing goodies to give to referrals when marketing visit other facilities, call families for the Resident Care Director and set up Care Plan dates.
Social Service Assistant - December 3, 2007 - June 20,2008
Rosewood Care Center , Joliet , Illinois 60431T
oured prospective families thru the facility.
New admission paperwork, signing contracts, collecting money for rent.
Responsible to do all admission paperwork for new admits .
Responsible for doing quarterly and annual reports on all Residents within the facility .Meeting with residents that have concerns .
Volunteer Coordinator/ Gift Shop Manager / 5 Star Resident Care Associate December 3, 2001 - March 30,2007
Franciscan Village , Lemont , Illinois 60439
Responsible for recruiting , Interviewing and orientating new volunteers.
Maintain volunteer documentation , data , etc.
Responsible for the Gift Shop , which includes scheduling Volunteers. along with buying the merchandise to display/ sell .Maintain all billing and Inventory for the Gift Shop
Grocery Shopping for Residents unable to get out on there own, pill reminders for those who have some memory loss.
Make Breakfast for residents unable to do that task on there own ,whether it is due to illness .
Volunteer Coordinator - January 4 , 1994 May 8 , 1998
Advocate Health Systems, Oak Lawn , Illinois 60453
Responsible for volunteer orientations
Training, Scheduling,
Supervising volunteers
Maintained volunteer documentation, volunteer data
Served as Liaison between the departments and the volunteers
Responsible for checking families into the guest house
Supervised the meals on wheels volunteers
Director Of Volunteer Services - October 1990 May 1993
Holy Cross Hospital, Chicago , Illinois 60609
Directed and supervised all functions of the volunteer program
Recruited volunteers from the community
Volunteer orientations
Maintained documentation of volunteer hours
Represented Hospital in community affairs and health activities
Activity Director - August 1989 September 1990
Oak Lawn Convalescent Home, Oak Lawn, IL. 60453
Planned Activity programs for the elderly
Worked with residents, staff and volunteers on volunteer projects
Planned outings for residents, monthly theme parties
Supervised staff and volunteers
Maintained paperwork for State requirements
Activity Director , Volunteer Coordinator, Social Service - June 1984 March 1988
Parkside Gardens Nursing Home, Burbank IL. 60459
Planned activity programs for residents
Recruited volunteers for planned programs
Assisted Residents with problems that they may have had.
Responsible for resident discharges back into the community arranged help for those needing it into there own home
Laundry Aide/Medical Supply Clerk ,- June 1980 - June 1984
Concord Extended Care Nursing Home , Oak Lawn , Illinois 60453
Did personal clothing for residents in the nursing home ,also did supplies for the nursing staff making sure they had enough cups, bandages and needles .
Volunteer , June 1973 - June 1984
Concord Extended Care , Oak Lawn , Illinois 60453
Helped residents with whatever that they needed played bingo , worked fundraisers , fed residents who were unable to do for themselves .
Skills :
Microsoft Word
Excel Spreadsheets
Various Volunteer Software
Various Marketing Software
Various Hospital Patient Information Software
Typing 40wpm
Answering a Multi-Line Phone System
Copy/Fax Machine
Customer Service
Kronos Payroll
Personal References available upon request .
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