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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Tel: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE
Diversely Qualified Professional with Systematic and ResultsDriven Approach
18 years of warehouse administration and technical operations supervision experience. Manage the daily activities,
finances, sales & marketing, logistics and customer service matters. Experienced in handling highvalue items,
monitoring the quality, cost, and efficiency of the movement and storage of goods. Implement strategies and plans,
allocate and prioritize resources and provide instructions and oversight. Facilitate escalations and support
operational requirements, steadiness of operations, contingencies, and related interventions. Eager to combine
knowledge and experience and seeking a Warehouse Supervisor position in a supportive environment that fosters
extended learning, professional growth, and strengthens leadership skills, while contributing as a productive team
member.
PROF ES S IONAL EXPERIENCE
Comcast Cable, Michigan City, IN (Sep 2006Oct 2016)
Technical Operations Supervisor
Schedule work for and oversee the activities of 13 direct report technicians, provide directions and enrich
their capabilities, while setting targets, evaluating results, and appraising performances.
Monitor and implement company policies and procedures, and ensure compliance.
Maintain a supportive work environment for technical training and development within the office.
Enforce strict adherence to safety guidelines and standards, and follow industry best practices, it helps
reduce staff incident reports, financial losses, and maximizes profitability.
Educate the staff on compliance and noncompliances of OSHA and site rules, and the hazards associated
them, while providing instructions and guidance on correct safety procedures.
Developed and executed a quality assurance program to prevent mistakes and maintain reliability.
Consistently achieved superior results on install and service metrics.
Comcast Cable, Michigan City, IN (Jun 2002Sep 2006)
CommTech 3
Managed the technical aspects of media broadcast and ensured that all equipment was functional.
Performed a daily average of 10 cable television installations, disconnects, change of service, and service
calls; kept repeat service calls under 5%, checked for cable leakage, and logged daily.
Installed and removed equipment to provide customers with upgrades or downgrades in service.
Attended numerous training classes and completed technical courses, including Nonresponder, CLI, CHSI
Installer, DVR, HDTV, and Comcast Digital Voice training promoted to CommTech 3 position in Jan
2005.
Nominated and selected as a high potential for a sixmonth leadership program, SupervisionBuilding
the Foundation.
Triplex Plating, Michigan City, IN (Sep 1998Jun 2002)
Shipping Warehouse Manager
Managed the daily shipping and receiving operations of a wide variety of products.
Organized and prepared products for shipping, it included packaging; making packing slips, bills of lading
and plating certifications, as required.
Supervised three staff members responsible for loading and unloading of freight with an average of 18 to
20 trucks daily, while providing directions and enriching their capabilities.
Candidate's Name Page 2
Effectively communicated and coordinated with freight forwarding companies to ensure timely delivery of
products to customers.
A C A D E M I C Q UA L I F I C AT I O N S
General Studies with an emphasis in Leadership
Purdue University, North Central, Westville, IN
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