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Gregory Young
Street Address  Lloyd Court
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

CUSTOMER SERVICE PROFESSIONAL

                            .   Experience in customer service, problemsolving

Profile
                            1. Ability to train new hires.
                            2. A team player, acknowledged as Total Quality Customer Service Professional.




                          1.   Proactive planning
Synopsis of
                          2.   Created customer satisfaction survey, drastically reducing potential problems.
    Achievements


                     Dickey's Barbecue Pit,
Employment
                     Brandywine, MD
                     01/201512/2015
                     Customer Service

                          1.   Ability to add and
                               subtract
                               work at the
                          2.
                               register, taking
                               orders, filling
                               drinks, accepting
                               payment and
                               putting fast food
                               orders together,
                               effectively solved
                               customer
                               complaints
                          3.   Maintained quality
                               customer service
                            kept area neat and
                     tidy, filling straws,
                     napkins, utensils and.
condiments and wiping
down drink stations.
Opened and closed store



McDonalds
Part time
05/201412/2014
Customer Service
     4. Opened and closed
         store
     5. Responsible for
         processing customer
         orders, resolving
         issues,
     6. Trained new hire
     7. Handled pricing
         issues
     8. Process drive
         through orders
     9. Verifying register
         receipts of daily
         transactions for
         reports
     10. Count drawer in the
         beginning and at the
         end of each shift
       11. Ensure the storage
              of food at the
              appropriate
              temperature
              according to
              approved health
              standards


Education:
   12. Gwynn Park High
        School
        Diploma2015




References Upon Request