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Click here or scroll down to respond to this candidateDear Potential Employer:I am very much interested and will enjoy filling the AdministrativeAssistant position. I possess the essential knowledge, experience andskills that you desire.My secretarial work experience began in 1988 with 15 years of secretarialexperience at the administrative and executive level. I am proficient inExcel, PowerPoint and Word, spreadsheet software, utilizing email and theinternet. The certificates that I possess are completion of medicalterminology, and anatomy and physiology. Also, I have experience inAccounts Payable, Accounts Receivable and preparing daily bank deposits andas a Medical Secretary.I present to you an ideal candidate who pays close attention to detailwhile working effectively and in a timely manner to produce desired goalsand expected outcomes. I work well with a diverse group of people whiledisplaying a professional attitude at all times.My special skills are knowledge of medical terminology, data entry,shorthand, keyboarding (70 wpm) and transcription. My resume furtherillustrates my experience and work history. Thank you in advance for yourconsideration.Candidate's Name
351 Stanley CourtToledo, OH 43608EMAIL AVAILABLEPHONE NUMBER AVAILABLE Candidate's Name
351 Stanley Court, Toledo, OH 43608 PHONE NUMBER AVAILABLEEMAIL AVAILABLE Executive Administrative AssistantEnthusiastic self-starter with strong secretarial and communication skills.Proficient using Microsoft Word, Excel, PowerPoint and Outlook. Anexperienced communicator and team player.EDUCATION1996 - 1998 Owens Community College SecretarialAdministrationPROFESSIONAL EXPERIENCEToledo Northwestern Ohio Food BankToledo, OHCustomer Service Specialist February2016 - Present . Review and verify agency orders via Primarius, generate Mobile and Drop program invoices and pick tickets for orders to be pulled. Verify agency pull ticket/invoice for accuracy and completeness before confirming, coordinate incoming donations to ensure proper receipting of donations. . Answer incoming calls, track certain agency activity, disburse incoming faxes to appropriate staff members, maintain front office and lobby appearance. Report any problems concerning agencies, enter money received for agency accounts in the system and accurately generate report for Finance Department.Head StartToledo, OHPersonnel Scheduler/Administrative Assistant October 2013- June 2014. Scheduling substitutes; create and maintain the database to track staff attendance and assignments. Provide detailed daily and weekly report of staff absence and substitutes' assignments. . Post and advertise open job positions, process applications, verifying employment, separation and contracts. Create and manage personnel records. Conduct employee orientation, notify employees of health, dental, medical and life insurance benefits and assist in filling out benefit enrollment forms. . Enter leave time for employees on spreadsheet, verify it in the payroll database and provide inputs regarding pay changes. Inform applicants and employees of hours of work, benefits, general work expectations and time off. Conduct interviews.Secretary August 2013 -October 2013 . Maintain schedules and calendars; arrange and confirm appointments. Create and maintain an updated agency phone directory. Update Head Start facilities' information on the Ohio Department of Job and Family Services' (ODJFS) website. Prepare Plan of Operation for childcare licensing of Head Start facilities in preparation for the facilities to be inspected in a timely manner before the first day of school. . Set up and maintain filing systems; type, create school year calendar; collate information; operate various office equipment and manage office supplies. . Create student files and fax records of requests to schools. Enter and maintain student records to include demographics, grades, course records, health records, special programs, etc. Maintain database by entering new and updated student information; compiling and sorting information. Entering and verifying accuracy of records; reviewing data for deficiencies.Executive Administrative Assistant August 2007- June 2013 . Assist with the grants and provide links between program, finance and other administrative staff. Assist with the implementation and maintenance of grants management software. Respond to grant seekers' requests for information and assist with the application process. Manage data entry of all proposals received, scan and save all proposals/grants. Assist with preparation and disbursement of grant agreements and award letters as needed. Maintain system for collecting and tracking receipt of grantee reports. . Provide high-level administrative support to the director, managers, Board of Directors and Policy Council. Distribute checks to vendors and staff arranging conference calls, and scheduling meetings. . Conduct research, organize data; create spreadsheets to generate reports. Register attendees for conferences, make travel accommodations and create training itinerary. Type and proofread manuals, service area plans and policies and procedures and distribute them to all Head Start centers. . Supervise Front Desk Receptionist staff. Post and advertise open job positions, recruitment, processing applications, verify employment, separation and contracts. Create and manage personnel records. Conduct employee orientation, notify employees of health, dental, medical and life insurance benefits and assistant in filling out benefit enrollment forms. Enter leave time for employees on spreadsheet, verify it in the payroll database and provide input regarding pay changes. Inform applicants and employees of tenure, hours of work, benefits, general work expectations and time off. Conduct interviewsAdministrative Secretary July 2000 -August 2005 . Create and maintain centralized filing system and database for projects. Collect, collate and distribute information, maintain and organize data and files. Prepare correspondence, documents and presentations. . Meet deadlines efficiently and resolve problems independently. Supervise contractors and staff assisting with special projects and reviewing test scores of the National Reporting System for completeness and accuracy. Maintain calendar and schedules.Heartland Information Services Toledo, OHCustomer Service Representative/Workflow Supervisor August 2005-August 2007 . Complete Work Request forms for Information Systems Department to resolve technical computer and phone issues. Monitor the database. . Answer variety of questions concerning all areas of the medical dictation, transcription, transmission and retrieval of medical reports for over 175 clients. Merge reports according to format and send to clients. Listen to reports to fill in words not heard by transcriptionists and release them to clients in a timely manner. . Provide superior customer service on every call to resolve customer complaints and inquiries of all calls. Enter and track all communication and assistance provided to customers. Assess job flow for the shift and adjust Medical Transcriptionists and Quality Specialists' work flow accordingly. Supervise, monitor, and document attendance and standby time of Medical Transcriptionists and Quality Specialists who work from home. Prepare End-of-Shift Status Report documenting all outstanding issues, technical problems and important instructions from supervisors and other departments. |
