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Click here or scroll down to respond to this candidate Candidate's Name , MBA, SHRM-CP
Street Address
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OBJECTIVE
Utilize obtained knowledge and skills to grow, inspire, motivate, lead and encourage productivity within a company in order to
achieve established goals and objectives.
EDUCATION & CERTIFICATIONS
SHRM-CP December 2016
Society for Human Resource Management
Master of Business Administration August 2012-May 2014
University of South Florida, Tampa, Florida
Concentrations in Marketing Strategy and Building Sustainable Enterprise
Bachelor of Arts in Business Administration April 2009-December 2011
University of Central Florida, Orlando, Florida
Minor in Psychology
EXPERIENCE
Human Resources Specialist II, Tampa General Hospital May 2016-Present
Tampa, Florida
Act as a liaison between employees and insurance provider(s) to resolve billing and claim issues
Maintain retiree benefit system and assist with all retiree inquiries
Process Life Insurance claims for current employees and retirees
Create all monthly invoices for group insurance plans
Perform Payroll audits for multiple business entities to ensure timely and accurate premium deductions
Utilize HR tools and resources to research, analyze, and resolve employee concerns in a timely manner
Human Resources Specialist, Tampa General Hospital December 2015-May 2016
Tampa, Florida
Welcomed visitors by greeting them and answering or referring HR related inquiries
Maintained high security by following policies and procedures, monitoring sign-in sheets, and issuing temporary and
replacement employee/contractor badges
Identified opportunities and established ideas as a team to improve various processes, such as the
New Hire Experience
Optimized multiple tasks within the HR department, such as Badging, Document Requests and New Hire Orientation
Human Resources Assistant, Portfolio Acquisition Group July 2014-October 2015
Tampa, Florida
Researched and prioritized incoming issues and concerns, including those of sensitive and confidential nature, and
determined appropriate course of action
Provided clear and direct communication between internal departments; including employees and managers with
regards to employee relations
Successfully completed critical aspects of deliverable with a hands-on approach, including drafting letters and creating
case summaries for dispute resolutions
Efficiently administered HR policies and procedures to ensure compliance with laws and regulations
Entered and Maintained employee information in company database, including pay rate, hire date, personal
information, benefits, PTO, and more
Created and posted job requisitions as well as screened and recruited for various position within the company
Assistant Manager, Leo R. Teytelbaum, M.D. May 2007-June 2011
St. Petersburg, Florida
Created job postings, interviewed candidates, and worked with upper management to hire and train new employees in
various departments
Co-developed the companys first HR Handbook, including information on HIPAA, FMLA, EEO, OSHA, etc.
Created and updated over 500 patient medical records in Medical Manager
Constructed patient tickets and compiled billing information for office visits
PROFICIENCIES
Microsoft Office: Word, Excel, PowerPoint, Outlook, OneNote
HR Software: Taleo, Kronos, ADP Workforce, PeopleSoft, Medical Manager, Smartsheet
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