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                                                                                               Candidate's Name
                                                                       Street Address
                                                                                                PHONE NUMBER AVAILABLE
                                                                                     EMAIL AVAILABLE




March 4, 2016


Dear Human Resources/Hiring Manager:


The purpose of this letter is to express my interest in a Customer Service Representative position with
your company. The opportunity to be employed by Walk-Miller Energy Services, LLC is extremely
appealing. My educational and employment background qualifies me as a competitive candidate for this
opening.

The following strengths that I possess for success in this position include, but are definitely not limited to
the following:

     I am a self starter and go getter
     Eager to learn and excellent at following directions
     Coach, train and develop direct reports
     Strong communicative skills
     Provide outstanding contributions to customer service for all clients
     Exceptional multi-tasking skills
     Great team player
I am well-spoken, energetic, confident and personable. Customers will feel comfortable with placing their
issues in my hands. I can rectify their problems in an efficient and professional manner. My experience in
the area of customer service has prepared me for handing highly charged situations, and I am capable of
de-escalating any scenario.

Please view my resume for additional information on my work experience. I hope you will find my
experience intriguing enough to warrant a face-to-face meeting, as I am confident that I can add value to
your company and provide excellent service to your customers as a member of your team.

I can be reached anytime via cell phone, PHONE NUMBER AVAILABLE Thank you for your time and consideration. I look
forward to speaking with you.




Sincerely,

Candidate's Name



                            Seeking a position utilizing knowledge and education acquired while pursuing careers in the
Objective
                            Customer Service Industry.
                                                                                     Candidate's Name
                                                                    20680 Fleetwood Harper Woods, MI 48225
                                                                                             PHONE NUMBER AVAILABLE
                                                                                  EMAIL AVAILABLE

                  Oakland Community College  Royal Oak,
Education
                  MI
                  August 2009  May 2013
                   G.P.A. 3.0/4.0
                   Associates in Early Childhood Education

                  Macomb Community College  Macomb, MI
                  January 2003  December 2005
                   G.P.A. 3.0/4.0
                   Associates in General Studies

                  Latch Key Director (September 2015-Current)
Work Experience   Grosse Pointe Public Schools
                  Teacher Assistant (June 2010  August 2015)
                  Grosse Pointe Nursery School, Grosse Pointe, MI
                       Implement curriculum

                       Create lesson plans

                       Ensure a safe environment


                  Consultant Support (November 2003- June 2010)
                  Art Van Furniture, Warren, MI
                       Handle source issues, specialty is irate situations

                       Data Entry

                       Cross trained, back up for all departments

                   Oversee all service calls to ensure eliminate errors
                  Customer Service Representative (April 2002  August 2003)
                  PPOM, Southfield, MI
                       Handled Incoming calls

                       Provided insurance benefit information

                       Data Entry

                       Billing


                  Customer Service / Claims Processor (March 1999  April 2002)
                  Selectcare Health Insurance, Troy, MI
                       Handled incoming calls in a high volume

                       Investigated dual insurance claims

                       Billing and claim processing

                       Contributed to the merger of PPOM and HAP



                       References and transcripts are available upon request